O'charley's Restaurant #328, 9927 Mayland Drive, Richmond, VA 23233 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: O'Charley's Restaurant #328
Address: 9927 Mayland Drive, Richmond, VA 23233
Type: Full Service Restaurant
Phone: 804 747-9999
Total inspections: 17
Last inspection: 03/24/2016

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Inspection findings

Inspection date

Type

Someone was out today to service the refrigerator (replace the defrost timer) and will be coming back to get the model number. PIC states that refrigerator will probably be replaced. Observed tomatoes, salsa at the top of the unit kept on ice to maintain proper temperature. Refrigerator thermometer reads 41 in the bottom of the unit. Roast beef and ribs were located in the bottom and had lower temperatures relative to the foods on top. Recommend using time as a public health control for TCS foods that are not put on ice.
No violation noted during this evaluation.
03/24/2016Follow-up
Follow up inspection for refrigerator temperatures. The small unit (sauces, butters) is working properly. Food temperatures in the prep unit across from the grill are still too high. It is unclear whether the salad bar unit is functioning properly. Temperatures on one side are 38-43, but dressings/oranges on the other side are about 50. These items may or may not be cooling from ambient. Dressings were put on ice. All temperature/time control for safety foods are required to be maintained at 41 degrees F or below.
No violation noted during this evaluation.
03/14/2016Follow-up
Sanitizer at dish machine was serviced during inspection. Restaurant facilities and equipment are in need of cleaning.
  • Critical: Eating, Drinking, or Using Tobacco* (corrected on site)
    Observation: Cup of soda without lid observed on the top shelf of the reach-in refrigerator at the grill line
    Correction: Cup was removed. Drinks need a lid and a straw. Store away from food and equipment.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Foods in several refrigerators cold holding at improper temperatures.
    Correction: Sauces/butter/mustard were put on ice. Replace lid on the prep unit and keep the lid of other prep unit closed when not in use.
  • Critical: Warewashing - Manual & Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Concentration & Hardness* (corrected on site)
    Observation: Dish machine sanitizer is 0 ppm. 3-compartment sink at the bar also had 0 ppm of chlorine sanitizer.
    Correction: 3-compartment sink was set up to sanitize. Maintenance was called to look at dish machine. Bar sanitizer water was drained and set up again. Sanitizer now reads 50 ppm.
  • Handwashing Cleanser - Availability (corrected on site) (repeated violation)
    Observation: Soap dispenser had been removed (at bar).
    Correction: Provide soap at the handsinks.
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: Container of pesticide stored next to food items at the bar.
    Correction: Pesticides were removed.
03/07/2016Risk Factor
Discussed hot holding temperature requirement. Monitor food temperatures to ensure roast is held at 130 degrees or higher.
No violation noted during this evaluation.
12/04/2015Follow-up
Food temperatures high at prep unit in front of grill. Unit does not have a lid so uncovered foods are vulnerable to heat from grill. Advised PIC to adjust unit to keep foods cooler. Discussed using time as a public health control for cheese and half and half.
  • Critical: Food - Potentially Hazardous Food - Cold Holding*
    Observation: Shrimp scampi sauce, roasted tomatoes, cheese, salsa, half and half cold holding at improper temperatures
    Correction: Discard the food and ensure that potentially hazardous foods for cold holding are maintained at 41°F or below to inhibit the growth of harmful bacteria.
  • Critical: Warewashing - Manual & Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Concentration & Hardness* (corrected on site)
    Observation: Chlorine sanitizing solution at bar was about 10 ppm.
    Correction: Added another half packet of sanitizer and stirred the water. Test strip indicated 100 ppm.
11/03/2015Risk Factor
Previously cited violations (1770A, 1780, 3170) have been corrected. Flooring in cook line cleaned and grout replaced. Annual permit issued.
No violation noted during this evaluation.
07/29/2015Follow-up
Good glove use and handwashing observed. Adequate sanitizer: 50 ppm chlorine at dishmachine, 200 ppm QAC at 3 compartment, 50 ppm chlorine at bar.Good label and date practices. Some cold hold temperatures were marginal (busy lunch, hot day). Assure doors and drawers close tightly and stay closed. Current permit expires on 7/31/15. Call for follow up inspection when violations have been corrected.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils*
    Observation: Found saute cups with food/debris with clean cups.
    Correction: Clean and assure all clean at server station.
  • Physical Facilities in Good Repair (repeated violation)
    Observation: Floor grout severely eroded and accumulated food/debris on cook line.
    Correction: Clean and replace grout.
07/08/2015Routine
Gloves worn.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: found several sauces in cold hold unit at 47-48 degrees.
    Correction: All cold hold are to be 41 degrees or less. Please hold cold food products at 41 degrees or less (all food was discarded).
  • Critical: Equipment and Utensils - Before Use After Cleaning* (corrected on site)
    Observation: Found soap chemical (pink) set up in sanitizer sink.
    Correction: When setting up three sink operation, use correct chemical (Quat) for sanitizer solution. Please use Quat chemical in third sanitizing sink.
01/22/2015Risk Factor
Cold unit repaired. Handsink drain repaired.
No violation noted during this evaluation.
10/23/2014Follow-up
Gloves worn. Discussed drain problem at handsink by office. Dishmachine - chlorine - 100 ppm - test kit (ok). 3 compartment sink - Quat sanitizer - 200+ ppm (ok).
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Found salad unit at 50 degrees (boiled eggs 50 degrees). Unit had not been plugged in after cleaning.
    Correction: All cold hold to be 41 degrees or less. Unit was plugged back in - cooling in progress. Product was replaced with 40 degree product.
10/22/2014Risk Factor
Permit issued.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Observed torn gaskets in the bar refrigerator and on plate freezer.
    Correction: Replace.
  • Equipment - Non-Food Contact Surfaces and Utensils
    Observation: Observed mold inside the ice machine.
    Correction: Clean.
  • Critical: Equipment and Utensils - Before Use After Cleaning* (corrected on site)
    Observation: No sanitizer detected on dishes coming out of the dishmachine.
    Correction: Corrected by priming.
  • Handwashing Cleanser - Availability (corrected on site)
    Observation: No soap at hand sink in the bar.
    Correction: Corrected by providing.
  • Hand Drying Provision (corrected on site)
    Observation: No hand towels at the bar hand sink.
    Correction: Provided.
  • Physical Facilities in Good Repair
    Observation: Observed low grout on the floor on the cook line.
    Correction: Repair.
06/30/2014Routine
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils* (corrected on site)
    Observation: Observed dried food on the slicer.
    Correction: Corrected by cleaning and sanitizing.
03/24/2014Risk Factor
Packages of fish must be opened before thawing as indicated on the package.
  • Critical: Equipment and Utensils - Before Use After Cleaning* (corrected on site)
    Observation: Sanitizer not detected in dishmachine. Bucket was empty.
    Correction: Bleach substituted until a bucket of sanitizer is delivered.
12/11/2013Risk Factor
  • Critical: Food - Potentially Hazardous Food - Cold Holding*
    Observation: Observed sliced and diced tomatoes on the top section of the fryer refrigerated prep unit
    Correction: 56 degrees and 50 degrees.
08/26/2013Risk Factor
All violations have been corrected. Permit issued.
No violation noted during this evaluation.
06/03/2013Follow-up
  • Critical: Hands - When to Wash*
    Observation: Employees observed returning to cook line from restroom and did not wash hands.
    Correction: Hands must be washed in the kitchen as well as in the restroom.
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site)
    Observation: Observed bartender putting fruit on a skewer with her bare hands.
    Correction: Corrected by instructing employee to use gloves.
  • Critical: Reheating for Hot Holding* (corrected on site)
    Observation: Observed mashed potatoes at 120 degrees. These potatoes are a reheated product that should have been heated to 165 degrees. Cook was not using thermometer but looking at steam coming off the potatoes.
    Correction: Corrected by reheating and using thermometer - temperature 172.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Observed several refrigerator and freezer gaskets torn.
    Correction: Replace.
  • Critical: Equipment and Utensils - Before Use After Cleaning*
    Observation: Observed mold inside ice machine and on soft drink nozzles.
    Correction: Drink nozzles cleaned immediately, ice machine will be cleaned.
05/09/2013Routine
No risk factor violations.
No violation noted during this evaluation.
02/04/2013Risk Factor

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