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For the majority of people reading this thread your car is the second largest major purchase you will make.
Why on Earth would one not ask relevant questions during the purchase of that car? Like what warranty does this car have? What are my responsibilities towards the maintenance?
How much money do you have to spend before you start paying attention and ask intelligent questions?
If you don't read warranties, and don't even keep receipts on car work, you have no business whining about it later. You bought your own trouble, lock stock and barrel. Maybe you will take something from this experience...or maybe not.
No, they cannot. And if it happens every day, it's on account of consumers letting them get away with it because they don't understand their rights or have made a calculation that it's not worth fighting.
All they have to do is "prove" that the non-spec component caused the failure. It's not all that hard when we are talking about filters using various microns and construction processes or using a slightly different viscosity of oil or using synthetic when they called for semi, etc. It really is an uproad battle. Hey, maybe some people would have luck fighting it, but most hit an absolute brick wall. I just know that in general Hyundai is one of the worst to deal with for warranties. The best, believe it or not, are GM and Ford followed closely by Toyota.
If they say you have to use a kia filter or fluid they have to pay for it.
Magnuson-Moss Warranty Act
What they state is that you have to use a Kia recommended/sold filter. What this means is that there are certain filtering levels/construction methods that they require you to use. Failure to do so can lead to a claim being denied. Everyone loves to hold up Magnuson-Moss, but it's not as easy as saying "Magnuson-Moss" at the service department and they will suddenly go, "oh, we can't fool this guy".
Say they require a filter that goes to 2 microns or something. Anything not 2 microns with the same filtering media is not OK to use. Same thing on engine oil. If they require a 5W20 semi-synthetic and you use something else, say a full synthetic instead, it can be grounds for denial.
It's not like all of them don't have these sorts of things, it's just that Hyundai has a special zeal for it. Why do people think this is so odd when Nissan does the same thing on the CVt warranties? You have to use the Nissan brand fluid or the warranties voided.
Maybe some of the confusion comes from the classification of the warranties. The Hyundai powertrain warranty is classed as an "extended limited warranty" which is different than the "full" bumper-to-bumper, they have different rules.
If you don't read warranties, and don't even keep receipts on car work, you have no business whining about it later. You bought your own trouble, lock stock and barrel. Maybe you will take something from this experience...or maybe not.
I don't like the way this thread was going in the first few pages.
I didn't understand the negative posts to me.
I actually never said I didn't keep receipts,I just said they are required.
And yes,1200 dollars is what the dealership charges for the service,plus I cannot go anywhere else.
I spoke with the dealership and they told me the powertrain warranty is in effect,but then I read the warranty info posted on Kia's website,so now I really don't know.
I don't like the way this thread was going in the first few pages.
I didn't understand the negative posts to me.
I actually never said I didn't keep receipts,I just said they are required.
And yes,1200 dollars is what the dealership charges for the service,plus I cannot go anywhere else.
I spoke with the dealership and they told me the powertrain warranty is in effect,but then I read the warranty info posted on Kia's website,so now I really don't know.
So what are you saying...? What do you mean by Service?
I might have it confused but did you think that the warranty meant Kia would cover the larger scheduled maintenance, such as the 60k service?
Under the Magnuson-Moss Act, the manufacturer pays the plaintiff's fees if they lose, so the usual economics of a civil suit do not apply. Manufacturers have a much stronger incentive to work with a consumer than under the normal "each side pays its own legal fees" scenario.
Now that is news to me, I didn't know that. However, even if I had known, the THREAT of having to pay for the attorney fees is probably just as big a deterrent as for sure having to pay them. Most people don't have the $$$ to put on the line in the event of a loss, but I'm not sure there is a better way to do it.
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