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Old 02-11-2014, 02:59 PM
 
Location: The Greater Houston Metro Area
9,053 posts, read 17,236,469 times
Reputation: 15226

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Wow. I would have asked to speak to the supervisor. Once I got that person, I would have asked how much I needed to pay for the sucker, so I wouldn't get chewed out a by a teller. I guarantee the teller would have been sorry. The chew-out would have happened after you left. Teller needs a hard lesson in customer service.
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Old 02-11-2014, 03:04 PM
 
4,787 posts, read 11,796,902 times
Reputation: 12761
Hah- I would have taken that one and then reached in and taken another one " for the road".

One of my local banks also has a variety of jars of candies out on the inside counters. Most of the time, it's adults taking them. Kids are usually at the drive up window in a car with mom.
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Old 02-11-2014, 03:11 PM
Status: "It's WARY, or LEERY (weary means tired)" (set 15 days ago)
 
Location: A Yankee in northeast TN
16,129 posts, read 21,267,051 times
Reputation: 43832
Mountain out of a molehill.
My grown daughter always gets a blue dum-dum from the bank. Although she always asks if it's OK first, so maybe manners make a difference.
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Old 02-11-2014, 03:15 PM
 
Location: Western Colorado
12,858 posts, read 16,926,464 times
Reputation: 33510
If there is candy in an open container anyplace within reach, I'm taking it. That is an unwritten rule of the Universe. If that teller would have said that to me, I would have asked for a withdrawal slip and told her perhaps my NEW bank will be nicer.
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Old 02-11-2014, 03:15 PM
 
Location: Ft. Myers
19,718 posts, read 16,915,283 times
Reputation: 41865
Quote:
Originally Posted by steelstress View Post
I would have just asked to speak to her supervisor...NOW.
Absolutely !! I would have walked right over to one of the managers in their little offices and had a discussion with them about her comment. Sorry, I don't treat customers that way at my job and will not tolerate it when I am the customer either.

You should call the manager now and get it off your chest.

Don
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Old 02-11-2014, 03:18 PM
 
Location: San Francisco
2,279 posts, read 4,756,154 times
Reputation: 4027
Wow, that was rude of the teller. For all she knew, your spouse was waiting with the kid in the car, and you'd promised to bring the kid a dum-dum.

I read in a Miss Manners column several years ago that if the candy dish was on the visitor's/customer's side of the desk/table, it meant "Help yourself." So you did nothing wrong.
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Old 02-11-2014, 03:24 PM
 
Location: The Greater Houston Metro Area
9,053 posts, read 17,236,469 times
Reputation: 15226
Quote:
Originally Posted by don1945 View Post
Absolutely !! I would have walked right over to one of the managers in their little offices and had a discussion with them about her comment. Sorry, I don't treat customers that way at my job and will not tolerate it when I am the customer either.

You should call the manager now and get it off your chest.

Don
I think the OP should. Look at it this way - that teller is obviously clueless about customer service. You will be doing the bank a favor. Otherwise they could lose accounts and not know why - nor what she is doing.
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Old 02-11-2014, 03:43 PM
 
Location: New Jersey
12,332 posts, read 17,187,471 times
Reputation: 19568
What a tragedy, Taking a free lollipop from a bank that holds tens of millions of dollars. Their entire empire is in danger of collapse now. Treachery!

Seriously, That was a dumb move on her part. Clearly lacking customer service skills.
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Old 02-11-2014, 03:46 PM
 
Location: The Jar
20,048 posts, read 18,358,757 times
Reputation: 37127
Ah yes, policing of the pops/dum-dums is, well, DUMB!
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Old 02-11-2014, 03:49 PM
 
17,815 posts, read 25,705,090 times
Reputation: 36278
Quote:
Originally Posted by kevxu View Post
Maybe you should have asked the teller if you were too old to have an account there too.

LOL...great comeback!
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