Pavilion Cafe/Capitol Grille, 555 East Canal Street, Richmond, VA 23219 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Pavilion Cafe/Capitol Grille
Address: 555 East Canal Street, Richmond, VA 23219
Type: Full Service Restaurant
Phone: 804 788-0900
Total inspections: 9
Last inspection: 12/18/2015

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Inspection findings

Inspection date

Type

  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Observed milk and olives cold holding at improper temperatures in bar refrigerator..
    Correction: Thermostat was adjusted to maintain food at 41°F or below to inhibit the growth of harmful bacteria.
12/18/2015Risk Factor
Complainant states they saw a mouse underneath buffet and manager was unable to catch it.
During the inspection I did not see any mice around the buffet or in the kitchen. Manager told me they caught mouse yesterday after the incident. There are also several traps throughout facility to catch mice and rats if any get into the facility.

No violation noted during this evaluation.
11/17/2015Complaint
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site) (repeated violation)
    Observation: Employees observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Observed the following food cold holding at improper temperatures: turkey, roast beef, liquid eggs, and half & half. The food was located in a walk in cooler, the omelet station cooler, and the customer station on the 1st floor.
    Correction: Adjust temperature in the units to properly maintain food temperatures at 41°F or below to inhibit the growth of harmful bacteria.
08/07/2015Risk Factor
  • Hair Restraints - Effectiveness (repeated violation)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food, clean equipment, utensils and linens, and unwrapped single-service and single-use articles. This section does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site) (repeated violation)
    Observation: Employees observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Turkey and butter observed cold holding at improper temperatures in the walk in cooler.
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below. Adjust temperature of walk in cooler.
04/20/2015Routine
Temperatures con't: milk in walk-in refrigerator 2, 38 degrees Fahrenheit
No violation noted during this evaluation.
10/14/2014Risk Factor
  • Hair Restraints - Effectiveness (repeated violation)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food, clean equipment, utensils and linens, and unwrapped single-service and single-use articles. This section does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site)
    Observation: Employees observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Cloths - Wiping Cloths - Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Food Storage - Clean and Dry Location (repeated violation)
    Observation: Food stored on the floor or food stored less than 6" above the floor in the freezer and dry storage room.;Elevate food storage onto approved shelving with minimum 6" legs or casters.
  • Nonfood Contact Surfaces
    Observation: The nonfood contact surface of the bottom shelves of the utility tables next to the grill & stove should not be covered with aluminum foil, preventing these surfaces from being easily cleanable.
    Correction: Remove the foil to provide a surface that is free of unnecessary ledges, projections, and crevices.
  • Equipment - Good Repair and Proper Adjustment
    Observation: The door gaskets to the 2 True reach-in refrigerators are in poor repair.
    Correction: Repair or replace the door gasket in accordance with the manufacturer's specifications.
  • Equipment - Cutting Surfaces
    Observation: The cutting board along the salad prep table is heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Resurface or discard and replace the cutting boards to provide a food contact surface that is smooth, easily cleaned and sanitized.
  • Critical: Warewashing - Manual & Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Concentration & Hardness* (corrected on site)
    Observation: Quaternary Ammonium sanitizing solution used was not at an acceptable concentration at the 3 compartment sink.
    Correction: Adjust the sanitizing solution to 200 parts per million or otherwise identified by manufacturer's recommendations.
  • Critical: Equipment - Food Contact Surfaces and Utensils (corrected on site)
    Observation: Ice maker has a build up of what appears to be mold on the white plastic (ice contact surface) inside the ice bin.
    Correction: Clean and sanitize the ice contact surface of the ice maker when empty to prevent cross-contamination.
  • Non-Food Contact Surfaces
    Observation: The nonfood contact surface of the sides of grill, vat, stove and the front of the True reach-in refrigerators has accumulations of grime and debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Clean plates were observed stored with the food-contact surface facing upward.
    Correction: Store equipment and utensils covered or inverted to prevent contamination while in storage.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The floors in the kitchen area beneath and behind equipment noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Pests - Controlling Pests*
    Observation: Premises are not being routinely inspected for evidence of pests
    Correction: Inspect premises on routine basis for the evidence of pests. What appears to be mouse droppings is evident at the floor/wall juncture under the 3 compartment sink, behind the ice maker and behind the stack of racks used with the automatic dishwasher. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
05/08/2014Routine
  • Temperature Measuring Devices - Ambient Air and Water
    Observation: TNew little cooler on the front service line needs a thermometer.
    Purchase a thermometer.

    Correction: (Corrected at Inspection) Provide a temperature measuring device that is easily readable and accurate to +/-3 degrees Fahrenheit in the intended range of use.
11/07/2013Routine
  • Critical: Employee Health*
    Observation: Employees or applicants are not aware of the reporting procedures concerning information about their health as they relate to the symptoms caused by illness, infection, or other source that is associated with an acute gastrointestinal illness or a lesion.
    Correction: Have the license holder require employees or applicants report to the person in charge if they are experiencing the following symptoms or conditions: (1) diarrhea, fever, vomiting, jaundice, or sore throat with fever. (2) A lesion containing pus such as a boil or infected wound that is open or draining and is on the hands or wrists, unless an impermeable cover such as a finger cot or stall protects the lesion and a single-use glove is worn over by an impermeable cover or on other parts of the body, unless the lesions covered by a dry durable, tight-fitting bandage.
  • Critical: Eating, Drinking, or Using Tobacco*
    Observation: In use open drinking containers stored in a manner that may contaminate food, food contact surfaces or utensils.
    Correction: Employees may drink from a closed beverage container if the container is handled to prevent contamination of (1) The employee's hands (2) The container and (3) Exposed food clean equipment, utensils, and linens and unwrapped single-service and single-use articles.
  • Hair Restraints - Effectiveness
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food, clean equipment, utensils and linens, and unwrapped single-service and single-use articles. This section does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Raw foods of animal origin stored over ready-to-eat (RTE) food in the refrigeration unit.
    Correction: Separate raw foods of animal origin during storage, preparation, holding, and display from raw RTE food including foods such as fish for sushi or molluscan shellfish, or other raw RTE food such as vegetables, and cooked RTE food.
  • Food Storage - Clean and Dry Location
    Observation: Food stored on the floor or food stored less than 6" above the floor.;Elevate food storage onto approved shelving with minimum 6" legs or casters.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: PHF food cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below or discard product if in the temperature danger zone 4 hours or more.
  • Water Pressure
    Observation: Hot / Cold water under insufficient or inadequate pressure was found to serve the following equipment: 3 compartment sink, and several hand sinks
    Correction: Inadequate water pressure could result in improper handwashing or equipment operation. Restore water under sufficient and adequate pressure to the designated sinks immediately.
  • Handwashing Signage/Handwashing Facilities
    Observation: A sign or poster that notifies food employees to wash their hands is not provided at all lavatories used by food employees
    Correction: Provide a sign or poster that notifies food employees to wash their hands at all handwashing lavatories used by food employees.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floors in the dry storage area and along the cookline are heavily soiled. The drain near the cookline is unclean to touch and sight.
    Correction: Clean these areas when necessary and periodically
  • Dressing Rooms - Using Dressing Rooms and Lockers
    Observation: Employee personal articles lying along the cookline. Ex: purses, keys
    Correction: Store employee articles away from food and food contact surfaces
06/07/2013Routine
Health Permit was revalidated at the facility.
  • Critical: Food - Consumption of Raw or Undercooked Animal Foods
    Observation: The raw and/or undercooked foods provided on the menu, menu board, table tent or brochure do not provide a disclosure statement. With the "Can be cooked to order." on the B L D menues and there is no disclosure on the room service menu. (90 days to correction)
    Correction: The Consumer Advisory shall include a disclosure statement that includes a description of the animal-derived foods and identification of the animal-derived foods by astericking (*) them to a footnote that states that the items are served raw or undercooked, or contain raw or undercooked ingredients.
12/21/2012Risk Factor

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