Quote:
Originally Posted by mistygrl092
Hello,
New here and could really use some input. This isn't a matter of a job being beneath me.
I've been offered a job at a collections company .I've researched the company and they have several hundred complaints on the BBB. There are multiple pages on Google and one with over 250 complaints from consumers. Basically, this company buys old accounts receivables for pennies on the dollar that have been charged off and tries to collect on them. This even includes those that have gone through BK. Complaints on the web say that the reps are rude, hang up on people and use scare tactics and do hurt people's credit. Complaints say they (consumers) receive multiple calls per day. Complaints say this company files lawsuits against them. I would be a collector and have collection goals set for me on a daily basis - stress.
Maybe five years ago I could have done this and not had a major problem. But with people losing homes, jobs, and with mouths to feed, I don't know I can do this. Yet I need an income and benefits. What would you do? And we all know jobs are tough to come by. I am in a real dilemma. Oh, and I can't afford one more short term job on my resume.
thanks.
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YOu can make some decent money in collections, however I personally couldn't do a job like that. Not to say people didn't have hardships in years past but in past times I think alot of the people you were dealing with were spending beyond their means. Today however I would imagine the majority of people your dealing with or at least a good portion of them are people who lost jobs and fell on hard times, not just some idiot who bought a 50k boat even though he only makes 20k a year just b/c credit was loose at the time.
I think to be successful you would have to take emotions off the table and be kind of ruthless. I also think it would be kind of depressing hearing sob stories all day long be it fake or real from people your calling.
I used to work for one of these late night real estate programs. You knwo the ones marketed for like $10, however if you dont send it back in two weeks you get charged like $700. They would intentionally send the program out weeks late so sometimes people by the time it arrived would only have days to turn it back in. WHne they didnt we would charge them $700.
The type of people who get suckered ito this tend to be people on disability, older people, people in bad financial situations. I would get people calling up crying about how they can't pay their rent, mortgage, buy medicine, etc. If it were as simple as them buying something they couldn't afford I woudln't feel quite as bad but knowing the company was going out of its way to rip people off didn't sit right with me.
I started giving people their money back if I knew from tracking numbers and things we ripped them off. One day I was called into the supervisors office, they played tapes of me giving money back to crying old ladies and fired me
I can't work for a company that is unethical and or heartless.