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what you think of the person who decides to use the self-checkout...
with a gazillion items in the cart--like full of stuff
What is the psychology of that? I have already talked to the clerks about the whole point of having self checkout and it being very zippy when it's just about 10 items or less.
One clerk told me they used to have '15 items or less' signs but took them down. I can't fathom why but perhaps it has to do with "the customer is always right."
It depends on who the bagger is at the regular checkout. My local grocery store hires developmentally delayed teens and adults to do the bagging, and some of them are really awful, as in, put 5 lbs of potatoes on top of the bread awful. If I have the time, which I usually do, I will help them bag and keep an eye out. They really are sweet, and I'm glad the store gives them jobs. But, if I'm buying a lot of fresh produce to make a meal for guests, or a fabulous dessert, I want to bag it "my" way. That's when I head to the self checkout. Our store has 8 of them, so it doesn't matter how many others are doing it too, nobody is ever waiting.
The only time I did this was the cashier wasn't at her register. I stood and waited, she was just... gone. I got sick of waiting. So I went to the self-checkout. Otherwise I am guessing some people prefer to do it their own way. I don't care, but I prefer that there is at least one other free lane available for those of us with just a few items.
It depends on who the bagger is at the regular checkout. My local grocery store hires developmentally delayed teens and adults to do the bagging, and some of them are really awful, as in, put 5 lbs of potatoes on top of the bread awful. If I have the time, which I usually do, I will help them bag and keep an eye out. They really are sweet, and I'm glad the store gives them jobs. But, if I'm buying a lot of fresh produce to make a meal for guests, or a fabulous dessert, I want to bag it "my" way. That's when I head to the self checkout. Our store has 8 of them, so it doesn't matter how many others are doing it too, nobody is ever waiting.
Although there is one girl who bags and has Down's Syndrome and she is so smart and good about bagging and she even shelves. So important to give the mentally disabled work. But I hear you. Even with any bagger, there is the risk of smashing the tomatoes.
I used to cashier and would get people that wanted to do the bagging.
what you think of the person who decides to use the self-checkout...
with a gazillion items in the cart--like full of stuff
What is the psychology of that?
the psychology is easy...they hate waiting in a lineup with a bunch of carts (with a gazillion items in the cart)...whatever proves quickest for them...don't blame them, and understand completely.
Don't have to worry about me cloggin your line. Don't like 'em. Won't use 'em.
When I am waiting to use self-check, I glance over to the regular lines and always wonder why people want to use them. I suspect that those with large loads are likely to prefer having a cashier do it. Although some people like other people to do the work. I also like to check myself out at the library.
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I can't fathom why but perhaps it has to do with "the customer is always right." 
Yup. We got those, too.
).
