[sargentodiaz]

My son-in-law is a Direct TV tech/installer and tried to sell me the service - less channels than I already have and need a DVR for shows I'd otherwise miss.

Have Cox TV and internet and am pleased with both. I use On Demand a lot and would seriously miss it.

[trigs2]

Could someone tell me why my post requesting information on 1 gig internet was moved, then deleted. And why was I banned?

[TheSa|nt]

I don't typically use my account to the max when it comes to testing Cox's cap claims but I was curious at one point as it would have pissed me off badly if there was a cap due to what we pay. So I created a handful of large dummy files on a server (zip files packed with thousands of duplicate server logs) I host a bunch of sites on, selected all and downloaded them over the weekend. It was somewhere just under 1TB of data. It all came through and filled up my 1TB drive. I never heard anything about it and didn't notice my connection grow slower (speedtests showed the same). This was about a year or so ago. Only trouble I ran into was a little slowness to Windows as it didn't seem to like the files due to how large they were. Windows slowed down a tad while right clicking and viewing properties and deleting the files heh ^^

[gvc8]

Originally Posted by MSchu

someone buy the service, then actually measure it please.

They laid cable in my area for the service so I'm pretty sure its available (haven't called yet).

I would like to buy but my Cox connection is so reliable that I'd rather wait to see how things go with Centurylink. There are always problems with a new launch of anything until they get the bugs worked out. If I decided to go with it now, I'd have to run both services simultaneously just until I was convinced the Centurylink product was going to be as reliable. Speed doesn't matter if the connection is going to constantly go on and off due to whatever issues they might experience in the "test" neighborhoods.

[okaythen01]

Free channels with OTA sounds good but I just realized I would like tivo/DVR, you can probably have something similar on a pc but I would like the comfort of the living room with a bigger tv. I guess I will pay for it! Cox sounds like best for internet and tv package. The download cap for cox bothers me a little bit, does the other 3 have download cap?!

So Aliante might get 1G soon too huh? very good news I might consider it if the feedback are good from people who have it! so far no one here got it I guess, maybe soon!

[NLVgal]

Originally Posted by gvc8

They laid cable in my area for the service so I'm pretty sure its available (haven't called yet).

I would like to buy but my Cox connection is so reliable that I'd rather wait to see how things go with Centurylink. There are always problems with a new launch of anything until they get the bugs worked out. If I decided to go with it now, I'd have to run both services simultaneously just until I was convinced the Centurylink product was going to be as reliable. Speed doesn't matter if the connection is going to constantly go on and off due to whatever issues they might experience in the "test" neighborhoods.

Ah, smart. A good friend of mine (IT guy) said "Never be a pioneer. Pioneers are dead guys with arrows in their backs." I always eschewed that advice until I was a beta site for a new roll-out. Lesson learned.

[OmegaSupreme]

Transferred my Cox service to a new address, was promised that I would not get charged a $30 transfer fee (took a screenshot of the online chat)... I certainly did get charged

I was also told I would be charged $43/mo for FlexTV and internet, my last bill was over $180... Obviously I'm going to have a chat with them Monday morning, but I have no proof of that conversation.... I definitely am not getting $180 worth of services.... considering cancelling with Cox, though I suspect they'll try to charge me a ridiculously high cancellation fee... gotta love 'em

[Raiderman]

Originally Posted by OmegaSupreme

Transferred my Cox service to a new address, was promised that I would not get charged a $30 transfer fee (took a screenshot of the online chat)... I certainly did get charged

I was also told I would be charged $43/mo for FlexTV and internet, my last bill was over $180... Obviously I'm going to have a chat with them Monday morning, but I have no proof of that conversation.... I definitely am not getting $180 worth of services.... considering cancelling with Cox, though I suspect they'll try to charge me a ridiculously high cancellation fee... gotta love 'em

We had many problems getting Cox up and running at our place. Evidently the previous tenant had done some creative wiring. Internet is mission critical to my business, and ended up running for a couple of weeks using my cell phone hot spot as internet. Cox charged the whole time (including installation, etc that was supposed to be free). We had to call a couple of times, have a couple of trips out here by technicians, but in the end all charges were fixed and it works fine now.

Just call customer service, and if you don't get the answer you want, call again.

[clutchcargo777]

Originally Posted by OmegaSupreme

Transferred my Cox service to a new address, was promised that I would not get charged a $30 transfer fee (took a screenshot of the online chat)... I certainly did get charged

I was also told I would be charged $43/mo for FlexTV and internet, my last bill was over $180... Obviously I'm going to have a chat with them Monday morning, but I have no proof of that conversation.... I definitely am not getting $180 worth of services.... considering cancelling with Cox, though I suspect they'll try to charge me a ridiculously high cancellation fee... gotta love 'em

Cox online bills are the most difficult to unravel, impossible to reconcile messes that pass for statement I've ever seen. I recently transferred service as well and they billed me for a month (in the future) of service at the old address plus the new locations service. A phone call lasting about an hour got to bottom of it and I was credit the difference. Also, do yourself a favor, EITHER use their paper billing OR the online system. Otherwise you will be hopelessly confused.