Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
For the past week, my Internet connection has been going bezerk. I'm online, everything is fine and bam, I'm kicked out. This holds true for both my wireless and ethernet connection. At first it I could log out and log back in but now I have to turn EVERYTHING off, pull the modem wires out and hook everything back up! This is getting ridiculous! We tried my husband's desktop yesterday and the same thing happened. Basically our Internet connection is intermittent and I can't figure out why! I haven't done anything to my modem, router nor computer to "instigate" this problem. I hate going through tech support b'c they are useless. Can anybody give me some diagnositic advice? I know you can do something with "ipconfig" in DOS and release the IP address but Idon't know the actual command. Also, if I release the IP address will it try to find a new address when I try to connect again?
foma,
Is your microfilter nearest to your phone inlet and or do you run an extension lead from the microfilter if so it has to be an extension lead for a modem, not an extension for the phone with a short modem lead.
1) Turn off everything (compy, router, modem)
2) Unplug the Router
3) Connect the computer directly to the modem
4) Turn on the modem and computer
If this fixes your problem, then the router has gone bad. If it is still intermittent, then contact the internet company to come test your modem. If the router is bad, all you have to do is go to the store and get a new one.
ahhh, but here's the rub: we bought one of those two in one modem/router. It's a Linksys.
Ooohhhhh.. BTW, I would never recommend the combination things. I've heard nasty stories. The only problem now, is that because you don't have the cable company's modem, they can't test it (modem) for you.
Depending on how old/new the device is:
I'd say to take it back and exchange it...
if it's too old for that, you could buy a new one (keep the receipt!) and do a switchout.
If it fixes everything, it's a well-spent investment.
If it doesn't work, take it back to the store, and have the cable company check the line.
Sorry I couldn't be more help. But usually, if the Repair or Ipconfig doesn't work, it's either the receiver or line.
Oh well, thanks anyway. Our cable company doesn't provide a modem so we bought the Linksys that was on their recommended list. We were hesitant about the modem/router combo, too, but decided to give it a go and had no problems ... until now. We've had it for several months now so it's relatively new. <shrug> I just wish I could do some kind of diagnostic myself before calling the cable company or taking it back!
Have you checked the Linksys website? I don't know for sure, but they might have some diagnostic software for the product that you could download for free.
Again, I'm sorry I'm not that much help...
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
Thanks for the info though, I appreciate it!
