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View Poll Results: who is the best overall major van line/moving company?
Mayflower 9 29.03%
Allied 5 16.13%
United 4 12.90%
Bekins 2 6.45%
None of the above 11 35.48%
Voters: 31. You may not vote on this poll

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Old 10-02-2009, 04:39 PM
 
Location: In the middle of nowhere with nothing
247 posts, read 538,777 times
Reputation: 197

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Who is the best overall major van line and moving company from your experience , knowledge and impression.It does vary from location to location because they are basically franchised but which one of these do you think has the best overall reputation and how has your experience been?Are they all the same?
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Old 10-02-2009, 05:35 PM
 
4,948 posts, read 18,710,890 times
Reputation: 2907
Quote:
Originally Posted by No attitude View Post
Who is the best overall major van line and moving company from your experience , knowledge and impression.It does vary from location to location because they are basically franchised but which one of these do you think has the best overall reputation and how has your experience been?Are they all the same?
Depends on the owner
and the drivers. Allied maybe, but you need to check with the BB and people
who have used them. My movers were great and I was real Happy with
a moving which is stress!
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Old 02-04-2010, 05:32 AM
 
Location: Earth
539 posts, read 2,104,719 times
Reputation: 285
Default I can tell you the WORSE - Greenway

They showed up 6 hours late and left a day late. They charged us three times the amount they quoted us which was 12,000. They left our riding lawn tractor behind because "it didn't fit on the truck". It was almost impossible to communicate because the driver and packers didn't speak English.
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Old 02-04-2010, 07:49 PM
 
521 posts, read 4,417,677 times
Reputation: 596
That depends on individual expectations and what 'deliverables' each party involved in the relocation has about their service provider.

Back when household goods carriers all priced their service using the same industry tariff, individual shippers and corporate accounts all shopped for the company that had the best on-time service, fewest claims and fewer billing inaccuracies. Quality was the primary factor when deciding on a company you'd allow into your home to take everything you own.

After Congress deregulated the moving industry to make it more competitive, the number of carriers virtually tripled overnight and the public got exactly what they wished for – cheaper prices.

During the last decade, everyone shopped for the lowest, rock-bottom price. Now it seems no one pays any attention to quality initiatives like employee background checks, driver and truck safety, long-term training and development or operational service performance. Each year the Federal Motor Safety Administration and the nation's BBB's both receive over 3500 complaints about bad choices a consumer made when selecting their mover they found on the internet at a free online bulletin board, convenient find-a-mover website, or budget enhancing reverse auction marketplace. And that just the ones that report they were ripped off by their fly-by-night rogue mover.

In this type of environment, moving simply becomes a commodity…and the online marketplace becomes an unsafe media outlet where gullible consumers become easy prey to the aggressive Web vultures who pitch low, low prices while still promising great professional service.

It take a little work, but anyone considering an interstate relocation can check a motor carrier's credential at the FMCSA's Protect Your Move.gov website. The site includes the entire Consumer Protection Regulations, including Your Rights and Responsibilities When You Move information that each licensed interstate carrier or move broker is required by law to provide to potential customers.

Who's the best interstate mover? Mayflower Transit LLC rated #1 Full-Service Moving Company in latest J.D. Powers Survey
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Old 02-05-2010, 01:29 PM
 
Location: The Great State of Texas, Finally!
5,479 posts, read 12,260,166 times
Reputation: 2847
It's all a crap shoot if you ask me. I had a thorough interview with Wheaton Van lines last week and got an estimate, which continued to change. When I got online to look at their reviews, I was horrified, and they come off as a great company. But many of the things people were speaking of ("The sales people are professional and helpful but once you sign your name on the line, you're doomed"--) etc kind of scared me into just doing it myself. I know that the complainers are mostly the ones who blog their reviews, but too much of what they were saying was what I observed. As far as your other listed movers, when I left a message for all of them to schedule an estimate, not one of them returned my phone call, so I disregarded them.
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Old 02-07-2010, 01:22 AM
 
Location: In the middle of nowhere with nothing
247 posts, read 538,777 times
Reputation: 197
Scarey stuff,moving.It should not be like it is.
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Old 02-07-2010, 01:28 AM
 
Location: In the middle of nowhere with nothing
247 posts, read 538,777 times
Reputation: 197
""[quote=RikkiTikki;12762182]That depends on individual expectations and what 'deliverables' each party involved in the relocation has about their service provider.

Back when household goods carriers all priced their service using the same industry tariff, individual shippers and corporate accounts all shopped for the company that had the best on-time service, fewest claims and fewer billing inaccuracies. Quality was the primary factor when deciding on a company you'd allow into your home to take everything you own.

After Congress deregulated the moving industry to make it more competitive, the number of carriers virtually tripled overnight and the public got exactly what they wished for – cheaper prices.

During the last decade, everyone shopped for the lowest, rock-bottom price. Now it seems no one pays any attention to quality initiatives like employee background checks, driver and truck safety, long-term training and development or operational service performance. Each year the Federal Motor Safety Administration and the nation's BBB's both receive over 3500 complaints about bad choices a consumer made when selecting their mover they found on the internet at a free online bulletin board, convenient find-a-mover website, or budget enhancing reverse auction marketplace. And that just the ones that report they were ripped off by their fly-by-night rogue mover.

In this type of environment, moving simply becomes a commodity…and the online marketplace becomes an unsafe media outlet where gullible consumers become easy prey to the aggressive Web vultures who pitch low, low prices while still promising great professional service.

It take a little work, but anyone considering an interstate relocation can check a motor carrier's credential at the FMCSA's Protect Your Move.gov website. The site includes the entire Consumer Protection Regulations, including Your Rights and Responsibilities When You Move information that each licensed interstate carrier or move broker is required by law to provide to potential customers."""


All the government regulation in the world is not going to ensure you get a smart mover that can efficiently and responsibly move your items for a fair price.Check references.The big box moving industry is full of games gimmicks, deadbeats and criminals.Bigger is not always better.A little "common sense" can go a long way.
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Old 02-12-2010, 11:52 AM
 
Location: Earth
539 posts, read 2,104,719 times
Reputation: 285
Default Don't use greenway movers!!!!

I'm still waiting for my stuff!
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Old 02-12-2010, 12:17 PM
 
521 posts, read 4,417,677 times
Reputation: 596
Did you mean Greenway Van Lines. There are no interstate carriers licensed by the FMCSA using the name Greenway Movers.

You can submit a household goods consumer complaint through the FMCSA's Protect Your Move.gov website at HHG Consumer Complaint Disclaimer
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Old 02-15-2010, 02:00 PM
 
98 posts, read 542,897 times
Reputation: 71
Researching this exact question is what prompted my decision to rent a truck and do the move myself. There are too many stories of people being overcharged and having their possessions held as ransom, late deliveries, etc.
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