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I've had iPhones with AT&T since the original and honestly, I haven't had more than one dropped call the entire time. The only one was because I was visiting my cousin's home in the no man's land of Maine where not even my sister's Verizon phone would get service. Sure, I've lived in mostly big city environments (Chicago, NY, Atlanta), but even when I travel I don't have difficulties. I must be the lucky user that goes through without problems because I haven't had any. I have looked into getting other phones without the hefty data plans, but I haven't switched phones so far.
I would recommended waiting until the summer when they release the new iPhone though because it will probably be better suited for 4G.
I think another problm with At&T iPhone is that two of the areas with the most problems are New York (most populous and news center of the US) and San Fran (the tech center of the US) so the ones with the biggest voices in media and tech are the ones suffering and surrounded by sufferers and letting it be known.
Quote:
Originally Posted by Lancet71
AT&T gets the blame for lack of a good data network, high prices, and poor customer service. You can't blame that on Apple or the IPhone.
your location, being LI, NY, fits right into what I am saying. I've been with AT&T since it was Cingular and the problems experienced with the iPhone have only been experienced with the iPhone in my household. I've also never had a problem w/ their customer service.
I think another problm with At&T iPhone is that two of the areas with the most problems are New York (most populous and news center of the US) and San Fran (the tech center of the US) so the ones with the biggest voices in media and tech are the ones suffering and surrounded by sufferers and letting it be known.
your location, being LI, NY, fits right into what I am saying. I've been with AT&T since it was Cingular and the problems experienced with the iPhone have only been experienced with the iPhone in my household. I've also never had a problem w/ their customer service.
You're lucky about their customer service. I previously worked in the telecommunications industry so I know my facts well. If AT&T invested properly in their own network (including data), it wouldn't be such an issue. Their customer service is a whole other thing.
Love my Verizon Iphone 4. No problems. Only issue was the stupid girl in the V store wanted to charge me $10 to switch my contact list from my Verizon RazorV9 to the iphone. I told her where to go, went to Best Buy where they gladly took care of me for free.
I should post it on my facebook & have it go viral!
When I had the AT&T IPhone, I went from NC to MI passing several states, dropped calls in all states. Then 2 months later went from NC to FL, still lots of dropped calls. Now that I've had the Verizon IPhone, perfect, not one problem. I will travel to FL from NC in April and I am confident I won't have any dropped calls with Verizon.
I have the AT&T iPhone 4 and I find the network to be worse than T-Mobile's, I'm not a "Oh I never had this problem on ______" type of person but after a while the dead zones and dropped calls get very irritating. My phone switches between 3G, Edge, GPRS, and "O" fairly frequently. It wasn't this bad when I got the phone this Summer, I never experienced the "death grip" (even today I don't) but over time it just went downhill. Not to mention that the price for this "service" is way too much.
I've never had Verizon so I can't speak on them, that mobile hotspot feature is very cool though, it'd come in handy since we have an iPad now. Sucks that it's $20 extra though.
My previous cell provider to Cingular was sprint. Now they had horrible customer service. At least back then.
Sprint has the best customer service of the four top providers now. Hesse really turned things around.
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