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Old 12-14-2009, 10:13 AM
 
Location: Atlanta
7,731 posts, read 14,365,574 times
Reputation: 2774

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Quote:
Originally Posted by noah View Post
I moved here from the pacific northwest and my experience with customer service was the opposite. I really noticed it when we first moved here and to this day half the time when I checkout at a grocery store or order fast food the clerk doesn't say a word to you, just starts ringing up your items. Most stores back home always said how are you, did you find everything, the stores there require it as part of the job many times. Just a different attitude about customer service sometimes.

This is not universal but I have noticed it at quite a few places includiing yesterday at Krogers. Part of it may be that I live in the city.
It is a part of it, noah.

I noticed a HUGE difference when I moved from Midtown to the Brookhaven/Chamblee area a few years back. I know and am chatty with half the employees at my Kroger - I sometimes even get a peck on the cheek from a couple of them!

Just like most places, the further out from town you go, CS tends to get better and better. There are many exceptions to this, of course. I usually get pretty friendly service just about anywhere - with the notable exception of the Ponce Corridor in Midtown, and scattered Downtown locations. I just roll with it, though.

The futher reaches of Gwinnett where the OP was would probably remind you of Seattle-style CS, for the most part.
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Old 12-14-2009, 10:20 AM
 
2,685 posts, read 6,047,654 times
Reputation: 952
I am sure. Please don't think that I do not like the area because I do like Atlanta it was just one thing that stood out moving here.

It may be just fast food places but I remember driving to New Orleans and on the route at fast food place in a tiny town getting the same type of service. I have no doubt you are right about some of the neighborhoods around Brookhaven etc. I bet Publix is much different then Krogers on the whole as well.

Quote:
Originally Posted by johnatl View Post
It is a part of it, noah.

I noticed a HUGE difference when I moved from Midtown to the Brookhaven/Chamblee area a few years back. I know and am chatty with half the employees at my Kroger - I sometimes even get a peck on the cheek from a couple of them!

Just like most places, the further out from town you go, CS tends to get better and better. There are many exceptions to this, of course. I usually get pretty friendly service just about anywhere - with the notable exception of the Ponce Corridor in Midtown, and scattered Downtown locations. I just roll with it, though.

The futher reaches of Gwinnett where the OP was would probably remind you of Seattle-style CS, for the most part.
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Old 12-14-2009, 10:42 AM
 
Location: Atlanta
7,731 posts, read 14,365,574 times
Reputation: 2774
Quote:
Originally Posted by noah View Post
I am sure. Please don't think that I do not like the area because I do like Atlanta it was just one thing that stood out moving here.

It may be just fast food places but I remember driving to New Orleans and on the route at fast food place in a tiny town getting the same type of service. I have no doubt you are right about some of the neighborhoods around Brookhaven etc. I bet Publix is much different then Krogers on the whole as well.
Oh, I don't think that at all!

LOL re: your trip to New Orleans.

A friend and I went through a Popeye's drive-through once in Auburn, AL and our order was practically hurled at us through the window. Along with an extremely nasty attitude when they asked us where we were from!

Bad CS can, and does, happen just about anywhere.
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