Mcdonald's Restaurant #4375, 329 Second Street, Williamsburg, VA 23185 - Fast Food Restaurant inspection findings and violations

Business Info

Restaurant: McDonald's Restaurant #4375
Address: 329 Second Street, Williamsburg, VA 23185
Type: Fast Food Restaurant
Phone: 757 220-0630
Total inspections: 12
Last inspection: 12/11/2015

Ratings Summary

Based on 1 vote

Overall Rating:		1.0
Ratings in categories:
Food:	n/a	n/a
Service:		1.0
Price:	n/a	n/a
Ambience:		1.0
Cleanliness:		1.0

Restaurant representatives - add corrected or new information about Mcdonald's Restaurant #4375, 329 Second Street, Williamsburg, VA 23185 »

Inspection findings	Inspection date	Type
Non-Food Contact Surfaces Observation: The nonfood contact surface of the ice machine has accumulations of grime and debris. Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents. Plumbing System Maintained in Good Repair (repeated violation) Observation: Soda lines in poor repair. Lines were observed leaking in basement area. Coke is aware of problem and parts are on order. Correction: Repair and maintain all plumbing components ans fixtures. Physical Facilities in Good Repair Observation: Floor by 3 compartment sink is not maintained in good repair. Several tiles missing. Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities. Critical: Pests-Controlling Pests* (repeated violation) Observation: Observed methods are not being used to control pests. Flying insects observed in basement storage area. Correction: The presence of insects, rodents, and other pests shall be controlled to minimize their presence on the premises by using methods such as trapping devices or other methods as required.	12/11/2015	Routine
all violations were corrected at time of follow-up inspection. No violation noted during this evaluation.	06/24/2015	Follow-up
Critical: Hands and Arms Cleaning Procedure* (corrected on site) Observation: Improper handwashing procedures observed. employee observed washing hands without soap. Correction: Ensure all food employees clean their hands and exposed portions of their arms with a cleaning compound in a lavatory by vigorously rubbing together the surfaces of their lathered hands and warms for at least 20 seconds and thoroughly rinsing with clean water. Plumbing System Maintained in Good Repair Observation: Beverage lines in poor repair. Liquid was observed leaking along beverage lines from above. Bucket was observed placed on shelf to collect flow. Mold/mildew/slime was observed accumulationg on outside surface of lines. Correction: Repair and maintain all plumbing components ans fixtures. Outer Openings - Protected Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Drive thru window is broken and no air curatin is present. Per manager replacement is on order. Correction: Protect the food establishment against the entry of insects and rodents by 1. Filling or closing holes and other gaps along floors, walls, and ceilings, 2. Closed, tight fitting windows, and 3. Solid, self-closing, tight-fitting doors. Insects and rodents are vectors of disease-causing microorganisms which may be transmitted to humans by contamination of food and food-contact surfaces. Handwashing Cleanser - Availability (corrected on site) Observation: Soap was not provided at the hand washing lavatory in the kitchen Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands. Hand Drying Provision (corrected on site) Observation: No disposable towels were provided at the hand washing lavatory in the McCafe handwash sink. Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials Critical: Pests-Controlling Pests* Observation: Observed methods are not being used to control pests. Numerous flying insects were observed throughout establishment. Area around sump pump in basement had heaviest concentration. Correction: The presence of insects, rodents, and other pests shall be controlled to minimize their presence on the premises by using methods such as trapping devices or other methods as required.	06/10/2015	Routine
No violation noted during this evaluation.	04/17/2015	Complaint
Permit expires on January 31, 2015. Renewal application and fee must be received prior to this date. No violation noted during this evaluation.	12/11/2014	Routine
Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) Observation: canadian bacon and sliced american cheese cold holding at improper temperatures Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below. Items were moved to another cold holding unit and cooler was removed from line. Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils Observation: Observed accumulations of dust, dirt, food residue or other debris on the following nonfood-food contact surfaces: interior surface of ice machine (ice deflector). Correction: Maintain nonfood-contact surfaces of equipment clean.	08/26/2014	Routine
Plumbing System Maintained in Good Repair Observation: Backflow preventer (RPZ valve) in basement above soda system in poor repair. Leaking from several locations Correction: Repair and maintain all plumbing components and fixtures. Hand Drying Provision (corrected on site) (repeated violation) Observation: No disposable towels were provided at the hand washing lavatory in the kitchen or front line. Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials	04/11/2014	Routine
Permit issued at time of inspection. Hand Drying Provision (corrected on site) Observation: No disposable towels were provided at the hand washing lavatory in the kitchen. Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials	12/27/2013	Routine
1 - Arrival on site for a routine inspection revealed: 1.) approximately 2 inches of sewage on the floor of the basement, 2.) drain near bag in box system appears to be completely backed up, 3.) sewage pipes between first floor and basement are leaking, 4.) sump pump appears operational, 5.) all paper goods, dry goods and the walk-in freezer are located in the basement. 2. - Consultation with manager on duty (Angela) revealed: 1.) problem has been occurring since the previous night, 2.) employees are manually pushing sewage around the floor, 3.) plumber called but expected arrival time was unknown. 3. - Immediate recommendations to manager on duty: 1.) segregation of basement area to prohibit employee traffic, 2.) food service to continue only with supplies available on the first floor, 3.) contact owner for corrective actions and contact plumber for estimated time of arrival, 4.) advised manager of responsibility to contact health dept. with imminent health hazards. 4. - Consultation with owner Kyle Harmon. Discussed imminent health hazard. owner agreed to limitation on food service through lunch hour. Discussed recommendations for voluntary closure. Owner elected to continue service through lunch or until supplies are exhausted. Owner understands that access to basement is prohibited. 5.- Consultation with plumber. plumber agreed to assess the situation and advise health department of corrective actions and tentative time for completion/resolution of sewage problems. 6.- Plumbers unclogged the drain in the basement and corrected the plumbing issues with the drive thru drink station and the McCafe machine which were the source of the leaking pipes. McDonald's employee cleaned up water and cleaned all affected areas with soap and water followed by a bleach water sanitizing step. 7. - Basement was reopened to employee traffic. Critical: Sewage - Conveying Sewage* (corrected on site) Observation: Sewage is not being properly disposed of in an approved sewage disposal system. Correction: Immediately discontinue operation until sewage waste can be properly disposed of. Approval from the health department must be received prior to resuming operations. The permit holder is responsible for eliminating any public health hazard or nuisance that resulted from the improper disposal sited. Imminent Health Hazard - Ceasing Operations & Reporting Observation: The permit holder failed to discontinue operations and notify the Health Department that an imminent health hazard may exist because of an emergency (sewage back up in basement). Correction: Discontinue operations and notify the Health Department that an imminent health hazard may exist in your establishment due to an emergency	11/19/2013	Other
Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) Observation: Liquid egg whites (46-47°F) cold holding at improper temperatures Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below. Liquid eggs should be kept on ice if they are to be set out for continuous use. Physical Facilities in Good Repair Observation: Employee hand sink in service area has no cold water, employee handsink in kitchen is clogged, ceiling near restrooms is leaking. Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.	07/23/2013	Routine
Training with district standardization officer ( SG & CCP ) No violation noted during this evaluation.	04/01/2013	Training
All violations corrected during inspection. Cloths - Wiping Cloths - Use Limitation (corrected on site) (repeated violation) Observation: Wiping cloths improperly stored between use. Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use. Critical: Time as a Public Health Control* (corrected on site) (repeated violation) Observation: No current timers on items under time as public health control. Correction: Food under time control shall be individually marked with time to insure that food used within 4 hour time limit.	12/19/2012	Routine

1 User Review:

Tammy

Added on Oct 23, 2023 5:22 PM

Food:

n/a

Service:

Price:

n/a

Ambience:

Cleanliness:

The owner of this McDonald’s obviously has not been on site for a very long time. We witnessed a fight involving employees Friday night (10/20/23) profanity was loudly being used- mainly by the employee that decided to just quit her job and walk home. The staff was obviously overwhelmed- not sure if they are not properly trained or very short staffed. This was a Friday night dinner rush on homecoming week for W&M.
It took 40 minutes for get our 2 ice cream cones we ordered at the kiosk - and had already paid for .

This is not our first bad experience at this McDonald’s- but it is our last . We will not return and it’s a shame to have such a great location, close to Colonial Williamsburg- and the structure is beautiful.
This poorly run business is completely the fault of the owner of this franchise.
Show up and train your employees and pay them- teach them to respect each other along with the customers.
There is a reason chick-fil-A is doing so well- they have proper numbers of staff and are polite .

I will miss McDonald’s- it was my first job- 40 years ago…. I learned a great work ethic there . Bring that training back-

Would you recommend McDonald's Restaurant #4375 to others? No

+ That's helpful! | Report problem with this review

Report problem with this review

McDonald's Restaurant #4375 respresentatives - respond and add information

Recently added reviews

Name	City	Users' Rating
McDonald's 3128	Williamsburg, VA
6 Crabs Of Williamsburg	Williamsburg, VA
Water Country USA- Hotspot Cafe'	Williamsburg, VA
Burger King #1602 (01-1464)	Virginia Beach, VA
Hardee's #2341	Roanoke, VA
McDonald's #3984 (01-0368)	Virginia Beach, VA
Pupuseria Gaviota	Harrisonburg, VA
McDonald's #11683	Midlothian, VA
Jim's Country Store	Front Royal, VA
Hardee's	Galax, VA

Restaurants in neighborhood

Name
Cochon on 2nd
South of the Border
Super 8 Motel Continental Breakfast
Hardees of Williamsburg #2271
Econolodge Colonial
Starbucks Coffee
Domino's Pizza
Daddyo's at Bourbon Street

Create your own business profile on city-data.com. It's completely free!

Business Search - 14 Million verified businesses