Encore: A Catering Service, 16890 Warwick Blvd, Newport News, VA 23603 - Caterer inspection findings and violations



Business Info

Restaurant: Encore: A Catering Service
Address: 16890 Warwick Blvd, Newport News, VA 23603
Type: Caterer
Phone: 757 887-6800
Total inspections: 5
Last inspection: 03/02/2016

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Inspection findings

Inspection date

Type

  • Critical: Food - Consumption of Raw or Undercooked Animal Foods (corrected on site)
    Observation: A review of the menu with the foodservice operator indicates that there is no consumer advisory for the steak, prime rib that may be served raw and/or undercooked
    Correction: If an animal food such as beef, eggs, fish, lamb, milk, pork, poultry, or shellfish is served or sold raw or undercooked the permit holder shall inform consumers of the significantly increased risk of consuming such foods by way of a disclosure and reminder using brochures, deli case or menu advisories, label statements, table tents, placards, or other effective written means.
03/02/2016Routine
  • Food Storage - Clean and Dry Location
    Observation: Food stored on the floor or food stored less than 6" above the floor.;Elevate food storage onto approved shelving with minimum 6" legs or casters.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Storage cart is in poor repair- surface is no longer cleanable
    Correction: Replace damaged storage cart
  • Critical: Plumbing System Maintained in Good Repair*
    Observation: Hot water is not readily available at the handwash sink
    Correction: Repair plumbing so that hot water is available at demand
  • Floor Carpeting, Restrictions and Installation
    Observation: Carpet floor rug used as floor covering in food preparation.
    Correction: Remove carpeting and replace with approved floor material.
  • Handwashing Cleanser - Availability (corrected on site)
    Observation: Soap dispenser is damaged- no soap available at the handwash sink
    Correction: Replace damaged soap dispenser - soap should be available for use
  • Lighting, Intensity
    Observation: Light bulbs are not working in the food preparation area
    Correction: Repair lights- must provide at least 50ft. candles of light intensity in the food preparation areas
  • Physical Facilities in Good Repair
    Observation: Wall surface in the kitchen has been repair but the surface is not sealed/painted
    Correction: Seal or paint wall and ceiling surface
  • Critical: Toxics - Identifying Toxic Containers* (corrected on site)
    Observation: Chemical spray bottle observed without a label.
    Correction: Label spray bottles with contents or discard.
03/20/2014Routine
Note: Visit to inspect establishment- spoke with the manager who states that the fire department has issued a "No Cook Order" for this establishment due to problems with the hood system needing to be repaired to the current code.
Management will contact the health department when the repair has been done for another inspection.

No violation noted during this evaluation.
01/21/2014Routine
  • Equipment - Cutting Surfaces
    Observation: The cutting board(s) along the cook's line are heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Resurface or discard and replace the cutting boards to provide a food contact surface that is smooth, easily cleaned and sanitized.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils*
    Observation: Accumulation of mold on interior surface of the ice machine
    Correction: Clean and sanitize interior surface of ice machine
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: Accumulation of food residue and grease on equipment in storage
    Accumulation of grease and carbon on stove top
    Food residue and grease on work tables

    Correction: Clean equipment surfaces
  • Equipment - Cooking and Baking Equipment
    Observation: The food contact equipment surface of the oven is observed soiled with accumulations of grime and debris.
    Correction: Clean the food contact surface of the oven to prevent accumulations that may reduce heat transfer to adequately cook food and to prevent attract of insects when not in use.
  • Critical: Water Capacity* (corrected on site)
    Observation: Hot water is not available at the handwash sink
    Correction: Provide hot water at the handwash sink
  • Physical Facilities in Good Repair
    Observation: Wall surface is not maintained in good repair.
    Correction: Maintain wall surfaces in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
08/27/2013Routine
  • Critical: Demonstration of Knowledge*
    Observation: The food manager does not have a current Certified Food Manager's Certificate
    Correction: Provide a current certified food manager
  • Equipment - Good Repair and Proper Adjustment
    Observation: Dishwash machine is not currently operating- repairs are needed
    Correction: Repair and maintain dishwash machine and continue using 3-compartment sink for dishwashing
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils*
    Observation: Food contact surface of the cutting boards are heavily stained
    Correction: Clean food contact surfaces of equipment
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: Accumulation of grease on exterior surfaces of stoves, grills etc.
    Accumulation of food residue on surface of can opener

    Correction: Clean exterior surfaces of equipment
  • Linens - Mechanical Washing
    Observation: Oven mitts, gloves, and pot holders are heavily soiled.
    Correction: Clean or replace soiled linens
  • Light Bulbs Protective Shielding
    Observation: Light shields are missing in the food preparation area
    Correction: Provide light shields where needed- at least 50 foot candles of light intensity is required in the food preparation areas
  • Physical Facilities in Good Repair
    Observation: Wall surface is damaged near the dishwash machine (holes in the wall)
    Correction: Repair and seal wall surface
04/12/2013Routine

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