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Old 02-24-2010, 11:46 AM
 
Location: Michigan
29,391 posts, read 55,838,538 times
Reputation: 22053

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A telecommuting pioneer's call center revolution.

(CNNMoney.com) -- When Jim Ball ran a traditional call center in Golden, Colo., in the late 1990s, employee turnover was rampant. Often, Ball was forced to hire just about anyone who walked in the door because few people were willing to commute to the call center and sit in a sterile cubicle for minimum wage.

Alpine Access: A work-from-home pioneer's call center revolt - Feb. 23, 2010
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Old 02-24-2010, 12:10 PM
 
Location: Deep in the heart of Texas
1,914 posts, read 7,174,265 times
Reputation: 1990
I worked for Alpine Access for a while and I really enjoyed it.
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