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Old 08-31-2021, 03:21 PM
 
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If you get annoyed with constant notification sounds but don't have the sense to turn them off, the problem lies with you. If you get annoyed because you think IM demands immediate response and reinforce this by giving an immediate response, the problem lies with you.


I prefer IM because the chats are limited to my immediate collaboration team members while I get emails from all over the company and sometimes even spam leaks through. With IM, we can also do a quick screen share or voice call from within the chat.
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Old 08-31-2021, 03:26 PM
 
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I prefer IMs when it's something short and sweet and they need a quick response from me. I prefer emails when it's a complicated issue that several people are involved with. I can organize emails better (in Outlook) than I can Teams chats, which can involve a lot of unrelated information that is tricky to filter through.
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Old 08-31-2021, 04:53 PM
 
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I find them annoying for several reasons. While they can be useful for small side conversations, many people expect the "instant" in "instant messaging" means "instant response." They get upset of you don't drop everything to respond to them. We also now have people using them as tasking tools and get even more upset if you don't see their "task" they put into the stream for you.

Just like having a door on the office gets me time to work on projects, having an ability to block IM should be a given. Yet our IT shop and our management want open flow at all times.
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Old 08-31-2021, 06:49 PM
 
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Quote:
Originally Posted by tnff View Post
I find them annoying for several reasons. While they can be useful for small side conversations, many people expect the "instant" in "instant messaging" means "instant response." They get upset of you don't drop everything to respond to them. We also now have people using them as tasking tools and get even more upset if you don't see their "task" they put into the stream for you.

Just like having a door on the office gets me time to work on projects, having an ability to block IM should be a given. Yet our IT shop and our management want open flow at all times.

How exactly do they get "upset"? And so what if they do?

Block IM by closing the app. Just like your email client. Teams only gets a message to you maybe 15-20 seconds faster than Outlook when you have the apps running. If someone demands you respond instantly to IM they could just as easily demand you respond instantly to email.

Are you in the office or WFH?
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Old 08-31-2021, 06:59 PM
 
Location: TN/NC
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Quote:
Originally Posted by GearHeadDave View Post
I'm an engineer and Teams messaging works well sometimes. Frequently, you need an answer right away and it is more efficient to message than to email. Then again it depends on the complexity of the question. Often we use the Teams chat to launch a voice call if the topic is too complicated for a chat window. Email is better for sending plots or tables or as others have said for a permanent reference for the future. Teams messaging can be annoying and disruptive but that is the nature of the business.
This only works for simple questions with a sentence or two answer. I don't want a big discussion via Skype/Teams.

Call me if we need to talk. Email for long-winded or more thoughtful text conversations.
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Old 08-31-2021, 07:05 PM
 
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Originally Posted by Serious Conversation View Post
This only works for simple questions with a sentence or two answer. I don't want a big discussion via Skype/Teams.

Call me if we need to talk. Email for long-winded or more thoughtful text conversations.

You mean call on Teams or on a phone? The advantage of Teams calls is you can have multiple parties on the call much more easily than navigating some phone system conference call. Plus screen sharing.
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Old 08-31-2021, 07:18 PM
 
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Quote:
Originally Posted by mila123 View Post
I apologize if this has already been posted, but does anyone else find it distracting (and annoying) when peers message you on Teams? I get it when my manager does because she needs something at that moment, but a coworker? Is email not an effective way to communicate vs you need an answer RIGHT NOW! I even tried setting myself to 'busy' and people still messaged me and one even called me shortly after sending an email. I'm very good at responding to emails same-day, but if I don't read and respond within seconds then IM is their next approach. I'm busy and find these interruptions distracting.



Consider this a vent, or share your experiences.

Unfortunately, this is a been a major problem of mine since the WFH began. The IMs I get are out of control at times. In fact, half of my day today was wasted just answering people's IMs. People are soooo needy! Can't people work independently without bothering others?

As much as I love the WFH flexibility and all, I just it very inefficient answering IMs. So part of me wishes we were back in the office. It's just much easier talking to the people around you rather than typing IMs all day.
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Old 08-31-2021, 07:30 PM
 
Location: NNJ
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We all prefer messaging services like Teams and now slack.

Just because someone messages you, doesn't necessarily mean you have to drop everything you are doing to respond. If it bothers you, just turn off the notifications and check when you get a chance.

We much prefer messages than email which can get all confusing when you have an email thread get replied to at different points by individuals CC'd.

If it is that important, they will call.
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Old 08-31-2021, 07:33 PM
 
23,177 posts, read 12,245,474 times
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Quote:
Originally Posted by TheWiseShopper View Post
Unfortunately, this is a been a major problem of mine since the WFH began. The IMs I get are out of control at times. In fact, half of my day today was wasted just answering people's IMs. People are soooo needy! Can't people work independently without bothering others?

As much as I love the WFH flexibility and all, I just it very inefficient answering IMs. So part of me wishes we were back in the office. It's just much easier talking to the people around you rather than typing IMs all day.

How about taking charge of yourself, focus on your work first, answer IM's second? I find talking to people in the office much more distracting and wasteful as it is much more likely to spin off into different directions, often nothing to do with work.
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Old 08-31-2021, 07:34 PM
 
Location: NNJ
15,072 posts, read 10,120,499 times
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Quote:
Originally Posted by tnff View Post
I find them annoying for several reasons. While they can be useful for small side conversations, many people expect the "instant" in "instant messaging" means "instant response." They get upset of you don't drop everything to respond to them. We also now have people using them as tasking tools and get even more upset if you don't see their "task" they put into the stream for you.

Just like having a door on the office gets me time to work on projects, having an ability to block IM should be a given. Yet our IT shop and our management want open flow at all times.
How do you know they get upset? Sounds like an office cultural problem. If management wants the proverbial door open all the time, you should take up your issue with them since it is their policy.

Some in our office block off time to focus on tasks on their calendar and turn off messaging services during that time. Its pretty much the same as closing the door.

I just don't quite understand how you allow messages to come in and distract you. Its fairly easy to turn it off for a period of time. Certainly easier than someone person standing by your desk.
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