Quote:
Originally Posted by SFBayBoomer
Please first describe why the supervisor is "abhorrent".
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It's going to be a long read:
She uses the 'come hither' gesture with her index finger accompanied by "Come here!" to motion me over. She rolls her eyes, gives death glares, sighs loudly, mutters nasty comments under her breath or grunt "Oh come on!" at the slightest provocation in front of customers (e.g;
Me and her pressed the button that makes the belt go/pause at the same time multiple times through out the day. An every day occurrence that normally garners a swift chuckle. Instead she gave me ugly looks and muttered things under her breath). She uses the threat of being "written up" as a motivator.
She goes out of her way to nitpick and reprimand me for anything and everything, whether it be an honest (rookie) mistake or common clumsiness (e.g;
She tasked me with emptying the waste baskets under the check-stands. I grabbed some plastic bags and started with hers. I accidentally knocked over a roll of paper towels. I quickly put it back and turned to attend to the trash can but not before she hissed "Oh come on! Hurry up!"). She actually expresses disappointment if she can't find me in the wrong about something.
She often stays up front (up-front = where the check-stands are), operating a register. For a time I could not leave her sight for a second before she started calling my name over the radio and claiming that I was "wandering" around the store. If I went to another check-stand to bag a customers groceries she called me over the radio and then after realizing that I was still indeed "upfront" proceeded to reprimand me for not being upfront enough. If I went to collect the hand-held baskets (a part of our job description) she would call me and say I "disappeared". If she sent me to do a price check or find something for a customer she would call me seconds after and complain that I wasn't bagging "Where were you?!". One time she called my name over the radio while I was actually bagging at her check-stand. It finally stopped when one of the senior checkers spun around and said "He has been bagging upfront the whole time!" to which she quietly replied "Well...I didn't see him." One day she demanded to know where I was
at all times. This meant that I had to notify her when I was going to use the restroom in front of customers. I just told her that I was going to "clean the bathrooms" when I had to go, so she wouldn't call me over the radio or reprimand me.
She has unreasonable expectations. She expects everything to get done instantly, all the while giving me five different random, often vague and idiotic, tasks that are all supposed to be done "RIGHT NOW!". While I'm not one to complain about keeping busy, I
feel like she always singles me out to do tasks (whatever they were) and not any of the other 3 baggers. I am often one person doing the tasks that 2 people could be doing with my scheduled sweeps (sweep, cart retrieval and cleaning the bathrooms) on top of that. Then she reacts with surprise or disappointment when I am late on my sweeps. Don't bother trying to explain this to her cause she goes "No, no, no!"
Sometimes I feel like she calls my name and barks an order just for the sake of barking orders.
I'll never forget the day she asked me to "clean the cooler!". We have these large coolers where we store our frozen/perishable products, the coolers are kept running nonstop of course. Its floor is covered with a thin layer of rock-hard ice. There was nothing to be cleaned so I asked her to tell me what she wanted done specifically, to which she pointed at the ice and said "Clean this!", to which I responded "Are you asking me to melt the ice?". She said yes, and she told me to get hot water and mop it until it melted "And when I come back I don't want to see any ice." Mopping the ice was ineffective, and an alarm went off as the cooler door was open for too long. I asked another supervisor for a way to melt the ice, as well explaining what she had asked me to do, and he went to talk to her for clarification. He came back and told me that it was a misunderstanding, and apparently she only wanted me to mop the floor in front of the cooler. There was nothing wrong with the floor in front of the cooler either, but I mopped it anyway, put a yellow cone in front of it and called it a day. She didn't bother me for the rest of that day for some reason, maybe she felt silly.
Then there is this classy exchange:
Customer: "Uh, I was looking for some frozen raspberry juice. I asked an employee and he told me aisle 8. I went and looked and it wasn't there!"
Checker: "Well, it should be --"
Supervisor: *shoves Checker to the side* "Hi!!! How may I help you?"
Customer: *Repeats*
Supervisor: "Which employee?"
Customer: "Huh? Oh he was just some guy. I don't remember."
Supervisor: "What was his name?"
Customer: "Uh..I dunno he was just some guy. I don't care about that. I just want to know if you guys have frozen raspberry juice."
Supervisor: "Oh." *Walks away*
Then there is a couple of days ago where she denied me my check by pretending I was the
Inaudible Man.
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