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I know several people who have had their jobs saved by HR.
And we are humans! Yes; it is possible that some companies have HR departments that actually try to make a difference. But, when you look at who pays the HR salaries, it is only natural for HR to protect their jobs and the company first. Also, not all situations are straightforward; HR representatives can side one way or another (being human).
The only way I can see using HR to your advantage in a conflict is if your boss did something that can allow you to viably sue the company. Then they will do whatever they can to placate you. Otherwise they will toss you under the bus.
You burn bridges. When I did my exit interview with a company several years back, I told them a lot of crazy stuff my boss was doing. He harassed and bullied me. Nothing came of it (of course), that however, burned my bridges. It sadly isn't worth it.
And when it comes down to it - the HR department is worthless in most companies - and many are eliminating HR and outsourcing them - they have no power and don't ever trust them.
Agreed. Also agree with the OP: go to HR if you are going to leave. And by "going to leave", I mean "facing termination". Because at that point you have nothing to lose.
False, the word can spread across the industry. It may prevent you from getting a job at other companies.
I always tell people going to HR is like the pretty girl in the horror movie whose car breaks down and she goes to the big scary house to get help. It never ends well.
I suspect those who think HR is your friend and confidant are the same ones that live in a bubble and think that all former employers will never say anything to the detriment of a job applicant.
A very close friend of mine is the top HR person for a medium-sized metropolitan city govt, and he's open with me about his job. HR is NOT your friend. They are there to protect the organization, and limit liability. I cannot believe how many people don't understand this.
Which is why HR needs and wants to know about all of the incidents or perceived incidents going on within a company. To protect the company from legal action. They do not protect the company by blackballing or firing associates who go to HR with concerns. That practice would INCREASE the risk not decrease it. I can't believe how many people don't understand this.
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