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Old 10-09-2008, 11:45 AM
 
265 posts, read 1,191,295 times
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Can I do this any time? Or is my cable package a contract?
Sorry for the new thread but didn't want it to get lost in the KSAT thread.
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Old 10-09-2008, 11:56 AM
 
1,066 posts, read 3,696,163 times
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Quote:
Originally Posted by motown mary View Post
Can I do this any time? Or is my cable package a contract?
Sorry for the new thread but didn't want it to get lost in the KSAT thread.
Yes. I would think even if you had a 2 year price lock..you can get out of that contract, because Time Warner is failing to provide the local channels.
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Old 10-10-2008, 08:14 AM
 
422 posts, read 1,451,315 times
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Yeah, dropping KSAT off the line up affects my BIG12 football amongst other college football games I enjoy on that channel. Imagine if they dropped it by tomorrow! I'd personally declare jihad on TW!

I too have the 2-year price lock, but if they change the service on me, they've breached that contract IMO.
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Old 10-10-2008, 09:01 AM
 
131 posts, read 379,209 times
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Quote:
Originally Posted by CreekKnoll View Post
Yeah, dropping KSAT off the line up affects my BIG12 football amongst other college football games I enjoy on that channel. Imagine if they dropped it by tomorrow! I'd personally declare jihad on TW!

I too have the 2-year price lock, but if they change the service on me, they've breached that contract IMO.

I believe the contract includes any lineup changes that may occur. Therefore you "have to pay" the breaking the contract fee.
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Old 10-10-2008, 12:21 PM
 
2,027 posts, read 7,028,762 times
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According to Time Warner's site:

Q:Do you have to sign a contract for the Digital Cable, and is there a fee for canceling the service?

A:Contracts are not required for Digital Cable and there is no fee to disconnect the service. However, if you choose to sign a Price Guarantee that will keep your Digital Cable price the same for an extended period, there is a fee for canceling the service. Please go to our Pricing & Packaging page for more information on Price Guaranteed packages.


Time Warner Cable - Do you have to sign a contract for the Digital Cable, and is there a fee for canceling the service?

I do not believe a lineup change will warrant the waving of this fee.
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Old 10-10-2008, 01:24 PM
 
259 posts, read 910,245 times
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What's the fee for early termination? $150? I wonder if TWC's competitors (Dish, DirecTV, AT&T) are offering any sort of incentive to offset it?
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Old 10-10-2008, 01:45 PM
 
284 posts, read 759,755 times
Reputation: 118
I switched to AT&T for ONE week - Internet access only - and it was a NIGHTMARE. Went right back to TW. Both have lousy customer service, though.
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Old 10-10-2008, 10:09 PM
 
422 posts, read 1,451,315 times
Reputation: 138
If they require us to pay a contract cancelation fee, I'll just ask congress to whoop up a TWC cancelation bail out plan. They're paying for everything now days anyways.
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