Heartland Homes (Bridgeville: for sale, real estate, HOA) - Pittsburgh - Pennsylvania (PA) - Page 3 - City-Data Forum

Truman325 · 04-24-2009, 10:42 AM

I live in a Heartland Home, and I'm pretty surprised but what all I'm reading here. All of my neighbors are happy with their homes and my family couldn't be happier. We built one of their smaller homes, but we never felt like they were cutting any corners. The sales person and supervisor were both easy to talk to and seemed knowledgeable.

We have had their warranty department out twice since we closed to fix some issues, but everything was taken care of. They are a family company that only builds here in Pittsburgh, so I have to believe they are going to take better care of their customers than a huge multi-state company like a Ryan or Maronda.

Just my opinions though....

warzinski · 05-05-2009, 02:17 PM

I just moved into a Clairemont model a couple weeks ago. There have been a few issues, including a fairly major one where the wall didn't line up with the stairs. They are pretty much rebuilding the wall, including replacing a stud that warped.

Yeah, I think they cut corners where they can. Yeah, they really suck at communicating. Yeah, it can be really difficult to get ahold of anyone if you start having problems. But take pictures frequently, email them copies of the pictures that show problems (so you have timestamps), have them write down anything they promise to do, and don't hesitate to contact whoever you can when something seems wrong, you'll be fine.

StyYellow · 05-06-2009, 07:41 AM

I have two friends who both recently moved into a Heartland, and they have nothing but good things to say. It sounds like they take care of issues (glad to hear they are fixing yours Warzinski! I live in a Ryan and THEY would have just ignored me), and I know they use better building products than either Ryan or Maronda. After I get my next pay increase I'm going to look into one for my family - our current home is starting to close in on us a little... plus Allegheny taxes are crazy.

bigboy54 · 05-11-2009, 05:12 PM

I recently moved into the area and after my wife and I were unable to find any existing homes that met our needs and wants, we decided to build. I asked as many people as I could about the builders in Pittsburgh. Many of my co-workers have built with both Ryan and Heartland. Having built a new home before, I was able to take all the positive and negative feedback and compare it to my past experience with a completely different builder. After talking with sales people from both builders and looking at the locations, we decided to build with Heartland.

I am amazed by some of the negative comments on here about Heartland. We have been in our home for 3 months, and couldn't be happier!!! My guess is that the people with the negative comments are most likely first-time new home buyers who had unrealistic expectations for what they were buying, or are simply negative people. Our Heartland Home and experience with Heartland Homes far exceeds our past building experience. Now we just need some grass!!!

warzinski · 05-14-2009, 01:20 PM

bigboy54> Which community did you build in? Because you're right, this is my first new house. However, my mom built a new house a few years ago in Chicago, so I didn't bother commenting on little things like "This was nicked" or "This door went in backwards" or "The switch-to-outlet goes to the wrong outlet." All homes are going to have small problems, I think this is more about major problems, of which I think having a crooked wall counts.

Truman325 · 05-15-2009, 06:27 AM

Like StyYellow said though... I'm glad to hear they are fixing your issue. I actually heard a story once were a guy had issues with his Maronda Home (I think the floor was wavy and warped all over) and the guy from Maronda actually told him "what do you expect? Go look at our model home - it has the same issues."

Wow.

bigboy54 · 05-16-2009, 11:19 AM

warzinski - I'd rather not say where I live (I like to stay anonymous online, you never know when someone may get offended and come looking for you). I agree, a crooked wall is unacceptable, sounds like they are fixing it though. I think the majority of the people complaining about Heartland Homes probably have totally unrealistic expectations or are uneducated about construction standards.

Like I said earlier, I have built before, as have many of my friends and family members. We are extremely happy with our Heartland Home!!!

warzinski · 06-11-2009, 02:34 PM

On the off chance anyone is still paying attention to this thread, Heartland has finished fixing our wall and they just need to paint it again to blend it in with the rest of the house. Our lawn has also come in rather nicely. It took a while, but they did finally pull through for us. I was never quite happy with our construction supervisor, and I don't think it's a coincidence that a week ago he was removed from the situation, we got to talk to the drywall contractors directly, and the wall was fixed on their first try.

Conclusion: Buying a Heartland home was a good choice. I think we had an unfortunate situation, but if you have any problems with them, just be persistent. I would definitely recommend using them.

robrobrob · 06-12-2009, 12:14 PM

I was just wondering why people build with Heartland. Is it that they are that much cheaper than other builders? Or is it that they can't find a lot anywhere else?

ddietrich · 06-15-2009, 07:22 AM

Quote:

Originally Posted by robrobrob

I was just wondering why people build with Heartland. Is it that they are that much cheaper than other builders? Or is it that they can't find a lot anywhere else?

Huh? They're certainly not cheaper that other builders. They're by far the most expensive of the three big builders (Ryan and Maronda being the other two). And lots aren't that hard to find in Pittsburgh