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So I hired painters to do all the rooms in my house. I had to provide the paint so I went with Sherwin Williams Superpaint in Diverse Beige. After providing them with a 5 gallon bucket of paint for the living room, the painter ran out and I had to get more.
After doing the walk-through, I noticed that in many spots the paint colors (from the first batch to the second) seem to be slightly different.
Is it possible that the two batches didn't match up? (The second batch was mixed at a different Sherwin Williams store than the first) Or could it be the painters' mistake?
Every "single" batch has the potential to be slightly different from each other- period.
Even more so from one store to another- calibration of the tinting machine can be off just enough to "see" the shading difference.
This is why when you have multiple cans you mix them all together for a "uniform" color.
Tinting machines are very accurate. Any difference between two machines would be so small it would not be noticeable.
If the two batches don't match, one of them was probably mixed improperly - in other words, a human error.
It could have happened even if you would have bought both batches of paint at the same store.
Did you tell tell the people in the second store to mix "Diverse Beige," or did you bring them a color sample to match on their computer? If you did the second, that could account for the difference - computers often don't match colors with complete accuracy.
f.y.i.: I have mixed many thousands of gallons of paint.
Painter couldn't mix the first batch with the second as OP stated they ran out of paint and had to go get another can. And I always go back to the same store for any extra paint I need.
The painters don't influence the color.
Well, that's hogwash! You're honestly going to say that the prep-work, priming, and or previous wall color, or amount of new paint applied to a surface "don't influence color"?
Tinting machines are very accurate. Any difference between two machines would be so small it would not be noticeable.
Yes, tinting machines CAN BE very accurate- when they are calibrated correctly. And that doesn't happen very often- it's too time consuming and expensive. And for stores that mix hundreds of gallons a day that can be costly with down time. Steps in a motor, and/or fatigue in a pump from one machine to another can certainly vary resulting in mis-matches.
When I went to the second store, I just told them to mix Diverse Beige. And for the record, I went back to the first store but they were all out of that color. So I had no choice but to go to the second store.
Quote:
Originally Posted by karlsch
The painters don't influence the color.
Tinting machines are very accurate. Any difference between two machines would be so small it would not be noticeable.
If the two batches don't match, one of them was probably mixed improperly - in other words, a human error.
It could have happened even if you would have bought both batches of paint at the same store.
Did you tell tell the people in the second store to mix "Diverse Beige," or did you bring them a color sample to match on their computer? If you did the second, that could account for the difference - computers often don't match colors with complete accuracy.
f.y.i.: I have mixed many thousands of gallons of paint.
When I went to the second store, I just told them to mix Diverse Beige. And for the record, I went back to the first store but they were all out of that color. So I had no choice but to go to the second store.
??
Wasn't it mixed by the machine? If so, they cannot be "out of that color".
The painters' fault in that they should have been aware that there can be differences in batches...they should have reserved some of the first batch for touch up on those walls painted with it, and used the additional paint for a separate wall or walls. Boxing (mixing the paint together, or doing what I just said) is painting 101. Ninety-nine percent of the time, colors will match up perfectly from batch to batch but best to take precautions in case the one percent scenario!
Also, how did they do the touch ups - I'm assuming you mean they had to go back and re-do missed spots? If the rolled the first coat or coats, did they touch up with a brush, or with a roller? Because swiping a loaded brush over a rolled wall will usually look different; it should be rolled or at least dabbed with a brush, even for little spots.
Also I wonder how professional these painters were having the homeowner get the paint. I pay about 60 percent of retail at SW or Benjamin Moore here, figure out how much paint I need for the job, and get it myself. I don't like for the client to provide paint, generally.
I've been a painting contractor since 1979 and if this happened with me (and it or similar things have) I would do a full repaint on the affected walls if they couldn't be fixed, on my dime. No way do I want to leave a client unhappy with a job I did! Are these painters refusing to fix this issue?
I know I'm going against popular opinion here, but I'm putting all the blame on the painters, if they claim to be professionals.
Also as a side note, over five gallons for a living room (walls only?) is really a lot. I do lots of McMansion - type big vaulted spaces and always do two coats and 4-5 gallons suffices for a very big space. Unless maybe they sprayed it, which seems unlikely?
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