wow or comcast (Lansing, Novi: house, construction, contractors) - Detroit - Michigan (MI) - City-Data Forum

terrie07 · 10-06-2008, 10:28 AM

i will be moving downriver soon and i wanted to know which cable provider is better wow or comcast

i know they both ahve 3 in 1 packages and they both have on demand but which has better service and value

zakian · 10-07-2008, 04:15 AM

Quote:

Originally Posted by terrie07

i will be moving downriver soon and i wanted to know which cable provider is better wow or comcast

i know they both ahve 3 in 1 packages and they both have on demand but which has better service and value

I have WOW. This is the 2nd time I've chosen them. Had them in AZ where they are based. Comcast follows WOWs' lead. Ppl I know that have contracts with Comcast are dumping them as soon as their contracts are up.

BurtsBees · 10-07-2008, 07:24 PM

Comcast offers better service, IMO. Faster speeds, more reliable.

Coldjensens · 10-08-2008, 10:52 AM

We chose Wow. We had too many customer service problems with Comcast and they were rude to me on several occaisions. I will not deal with companys that allow their employees to be rude. Wow is not a whole lot better, but it is some better. the were really great at first, because they were trying to get a piece of the market. The only problem was that so few people used them in our area they had torebuild some of their lines and systems. This took a little while (a few days), but their service since then has always been very prompt. They even replaced the line twice when contractors cut itduring construction work on our house (quick and no charge)

sike0000 · 10-08-2008, 10:57 AM

I have Wow. Was a Comcast customer for about 6 years with internet and about 2 years with their TV and phone. When we moved a few months ago we dropped comcast and got Wow.

I must say Comcast had incredible internet service. Blazing fast. Wow is nowhere near as fast but I did not pay for their high end internet package. But we did move and location always seems to be an issue around here. I had friends in Novi that had horrible comcast internet and might has well have been on dial-up.

Comcast has much beter on-demand too.

TV picture about the same for me. HD looks great maybe even slightly better the comcast.

Price is much better with Wow. I was constantly getting ripped off with comcast. My bill was pushing 200 a month for their triple play and one movie channel. Everytime I would drop something there were more fees.

Probably go back to them in a year or two. Sometimes it's better to drop them and go back.

If the satellite companies had a better on-demand I would go with them (its mostly for our son). I think the picture is better. And that crud Comcast always spouts about Michigan weather is BS. Believe it or not my picture would always get worse with Comcast when the weather turned bad. Too weird.

So far the only complaint I have with Wow (other then me being too cheap to pay for faster internet) is probably their equipment. But I had that problem with Comcast. Must be refurbished or severely used.

Comcast is fast, has more features but was expensive to me.

Wow is nowhere near as fast for internet, on-demand is not that great, but I save lots of money.

I must confess I did drop the phone service when we switched and just use my cell now. Comcast Voip was like talking on a walkie talkie in a hurricane. The two other voips we have had were the same.

snoopygirlmi · 10-08-2008, 02:01 PM

Wow! It's really a lot better than comcast.

motown mary · 10-09-2008, 11:44 AM

I switched from Comcast to WOW. Make sure you get the DVR - they'll add it in for a few dollars more. In my case, they had a promo going & when I opted in for the DVR, it took my bill DOWN a couple bucks!

GlassPipe · 10-09-2008, 12:18 PM

Comcast is an evil, evil giant. I had WOW - loved it. No choice here in Lansing - Go with the little guy - He'll appreciate your business much more than some evil empire.

Jwo85 · 10-12-2008, 10:27 PM

WOW! is good for the wallet. 15/2 is the highest Internet speed they have. Like others have said the On Demand is weak with WOW! If you get the DVR boxes with WOW!, you can hook up a external 500GB Hard Drive to give you more recording space. The HD line up is decent but I find Comcast’s better since it has more of the channels I watch.

Coldjensens · 10-13-2008, 12:25 PM

It is odd to me that people are saying that WOW internet is slow. It seems faster than what we had with COmcast. We did get the higher speed upgrade package. OUr internet is so fact that our former contractor sometimes sits in our dirveway and uses the wireless because even on wireless, it is markedly faster than his DSl. I recently recieved an E-mail with an attached PDF file that had a 300 page document. I had not trouble downloading is and it took less than a minute.