Ethereal Cupcake & Coffee Shoppe, 3150 Allainby Way, Hampton, VA 23666 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Ethereal Cupcake & Coffee Shoppe
Address: 3150 Allainby Way, Hampton, VA 23666
Type: Full Service Restaurant
Phone: 757 223-0300
Total inspections: 10
Last inspection: 11/03/2015

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Inspection findings

Inspection date

Type

  • Critical: Eating, Drinking, or Using Tobacco* (corrected on site)
    Observation: Personal beverages improperly stored on prep table.
    Correction: Corrected. Store personal beverages below food and food contact surfaces.
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site)
    Observation: Certified Food Manager (CFM) handled ready to eat (RTE) cookies with bare hands.
    Correction: There shall be no bare hand contact with RTE foods. Wash hands and put on gloves OR use suitable utensils to handle RTE foods.
  • Food Storage - Clean and Dry Location
    Observation: Bottled smoothie and club soda stored on the floor at espresso counter.
    Correction: Store elevated up off the floor.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent (repeated violation)
    Observation: Food storage shelves are not washable.
    Correction: Use plastic liner or paint the shelves to provide a cleanable and non-absorbent surface.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: Door gaskets are torn:
    1) both make tables
    2) reach in refrigerator
    3) reach in freezer
    4) espresso refrigerator

    Correction: Repair/replace.
  • Equipment - Non-Food Contact Surfaces and Utensils
    Observation: The food contact surfaces are not clean:
    1) splatter area of mixers
    2) interior surfaces of the ice machine at the espresso counter

    Correction: Clean.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Coffee filters not stored protected at the espresso counter.
    Correction: Store the coffee filters in original protective packaging or in approved covered container.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Cased single service stored on the floor in the hallway.
    Correction: Store the single service elevated up off the floor.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Single service items observed unprotected from contamination at the prep table next to the kitchen hand sink.
    Correction: Install a splash guard at the hand sink.
  • Handwashing - Using a Handwashing Lavatory (corrected on site)
    Observation: Hand sink adjacent to the three compartment sink not accessible due to pots and slip mat hanging.
    Correction: Corrected. All hand sinks shall be accessible during operation.
  • Hand Drying Provision (repeated violation)
    Observation: Paper towels not provided at hand sink adjacent to the three compartment sink.
    Correction: Provide paper towels.
11/03/2015Routine
Per operator the truck has not been used since August and is not currently in use due to a technical problem with the credit card reader. Organize unit and ensure refrigeration and hand sink are fully functional and operational prior to next use. EHS could not observe a temperature for the refrigerator since power not supplied to unit.
No violation noted during this evaluation.
11/03/2015Routine
all food temperatures observed are internal. Clean prep table shelf where mini chocolate chips have been spilled.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: The food storage shelves are not washable.
    Correction: Use approved plastic liner or paint to provide washable and non-absorbent surface.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: Door gaskets torn on multiple refrigerators and freezer equipment.
    Correction: Repair/replace.
  • Handwashing - Using a Handwashing Lavatory - No Other Purpose (corrected on site)
    Observation: Both hand sinks had [pot or pan stored in the basins.
    Correction: Corrected. Hand sinks are for hand washing only. Discontinue storing items in the basin.
  • Handwashing Cleanser - Availability (corrected on site)
    Observation: Soap was not provided at the hand sink adjacent to the three compartment sink.
    Correction: Corrected. Ensure soap is provided at all hand sinks.
  • Hand Drying Provision (corrected on site)
    Observation: Paper towels not dispensing at hand sink adjacent to the three compartment sink.
    Correction: Corrected. Ensure paper towels are provided/available for use at all hand sinks.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The physical structures are not clean:
    1) wall below three compartment sink
    2) wall at prep table
    3) floor below three compartment sink
    4) floor below prep table

    Correction: Clean.
  • Critical: Toxics - Conditions of Use* (corrected on site)
    Observation: Raid insecticide observed with miscellaneous chemicals and items.
    Correction: Corrected. Raid is not approved for use in commercial food establishments. Facility does have pest control service.
04/22/2015Routine
all food temperatures are internal.
This inspection was a risk factor inspection that focused on the 5 risk factors for foodborne illness (food from unapproved sources, inadequate cooking temperatures, inadequate holding temperatures, improper employee health and hygiene, and cross contamination of food and equipment). Good retail practices (GRPS) observed were discussed with operator and/or staff at time of evaluation. General cleaning of floors below equipment, walls at bake tables and three compartment sink, and surfaces of front coffee counters needed. Provide individually wrapped stir sticks or appropriate dispenser (e.g. sugar shaker).

  • Person in Charge
    Observation: Staff are not aware of the 5 reportable illnesses.
    Correction: Review employee health responsibilities with all staff. Recommend posting repsonsibilites--signage provided.
  • Equipment - Non-Food Contact Surfaces and Utensils
    Observation: Splatter areas of mixers and interior surfaces of ice machine are not clean.
    Correction: Clean and sanitize.
  • Hand Drying Provision (repeated violation)
    Observation: Paper towels not provided at all hand sinks.
    Correction: Ensure paper towels provided at all hand sinks.
  • Handwashing Signage/Handwashing Facilities
    Observation: Signage not posted at front hand sink notifying staff to wash hands.
    Correction: Post.
  • Critical: Toxics - Conditions of Use* (corrected on site)
    Observation: Raid flying insect spray on premises with caulk etc.
    Correction: Corrected. Raid is for home use only. Only approved pesticides shall be used and applied by a certified pest control operator.
10/17/2014Risk Factor
Unit not in operation at time of evaluation. Per operator, unit has not been used. Conducted inspection while inspecting bakery. EHS could not determine cold holding as the unit was turned on just before evaluation and refrigerator had not had a chance to cool. EHS verified hot water provided.
  • Handwashing Cleanser - Availability (repeated violation)
    Observation: Soap not provided at hand sink.
    Correction: Provide soap.
  • Hand Drying Provision (repeated violation)
    Observation: Paper towels not provided at hand sink.
    Correction: Provide paper towels.
10/17/2014Routine
Hot water provided and sink is operational. permit issued
  • Temperature Measuring Devices (repeated violation)
    Observation: Thermometer not provided inside refrigerator.
    Correction: Provide refrigerator inside unit (at the front by the door) to ensure it is cold holding at or below 41*.
  • Handwashing Cleanser - Availability (repeated violation)
    Observation: Soap not provided at hand sink.
    Correction: Provide soap.
  • Hand Drying Provision (repeated violation)
    Observation: Paper towels not provided at hand sink
    Correction: Provide paper towels.
05/21/2014Follow-up
  • Temperature Measuring Devices
    Observation: Thermometer not provided inside refrigerator.
    Correction: Provide refrigerator inside unit (at the front by the door) to ensure it is cold holding at or below 41*.
  • Critical: Plumbing System Maintained in Good Repair*
    Observation: Water tank not filled
    Correction: therefore, hand sink not operational.
  • Handwashing Cleanser - Availability
    Observation: Soap not provided at hand sink.
    Correction: Provide soap.
  • Hand Drying Provision
    Observation: Paper towels not provided at hand sink
    Correction: Provide paper towels.
  • Handwashing Signage/Handwashing Facilities (corrected on site)
    Observation: Hand wash signage not provide at hand sink.
    Correction: Corrected--EHS provided.
04/07/2014Pre-Opening
  • Utensils - In-Use - Between-Use Storage
    Observation: Some cup/scoop handles are stored in bulk food products and ice bin.
    Correction: Store handles out of the food contents.
  • Food Storage - Clean and Dry Location (repeated violation)
    Observation: Splashguard/partition lacking at the handsink-prep table in the kitchen.
    Correction: Install a splashguard/partition to prevent splash contamination of food and equipment.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Multiple pounds of block butter at room temperature on the prep table shelf (63.7*) and milk and half and half in carafes at the self service counter (48*) are cold holding at improper temperatures.
    Correction: Butter is a potentially hazardous/temperature-time control for safety (PHF/TCS) food and shall be maintained at or below 41* OR a time as public health control policy shall be adopted to ensure the butter is used or discarded within 4-6 hours. EHS discussed difference between a 4 hour policy and a 6 hour policy with operators. EHS provided written policy for food facility. Same goes for the three milk carafes at the self service counter--maintain milk at or below 41* or use time as a control. EHS recommends 4 hour policy for milk since there is less monitoring involved.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: Cardboard boxes used to store surplus items in food facility.
    Correction: Discontinue using cardboad for surplus storage since it is not washable and could provide pest harborage.
  • Equipment - Fixed Equipment, Spacing or Sealing
    Observation: Caulk at three compartment sink-wall juncture is deteriorating.
    Correction: Seal the sink to the wall.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: Door gaskets are torn on on the prep refrigerator, upright refrigerator, and undercounter milk refrigerator.
    Correction: Repair/replace the door gaskets.
  • Equipment and Utensils - Good Repair and Calibration
    Observation: Cup handle in 60% chocolate in refrigerator is broken.
    Correction: Replace the cup with a scoop/cup handle that is intact.
02/10/2014Routine
  • Food Storage Containers - Identified with Common Name of Food
    Observation: bin of cake flour not labeled as to contents
    Correction: label as to contents
  • Food Storage - Clean and Dry Location
    Observation: >>food product on the floor
    >>lack of divider between prep table and handsink and food service glove dispenser located over prep table
    >> lack of a divider between mop curb and storage shelving which had bags of flour on lower shelves

    Correction: >>store food items , unless in impervious packaging , > 6 inches off floor
    >> install divider between handsink and prep table and relocate food service glove box so vigorous hand washing or reaching for gloves will not result in contamination of food on the right rear corner .
    >> install divider panel between mop curb and storage shelving which contain food or food service equipment to eliminate potential of splash contamination
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: >> multiple pounds of butter sitting at room temperature to be made into butter cream frosting . Internal temperature of butter was 52 degrees
    Correction: >> advised owner that butter can be softened at room temperature but that they must make frosting within 4 hours of the butter being taken out of refrigeration unit . Had staff start baking immediately
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: >>case of eggs purchased at 10:30 that morning at 3 pm still sitting out at room temperature . Staff was planning to use to bake with " shortly " ( would use entire volume ) ST of eggs at 50 -60 degrees .
    Correction: >> advised owner and cook that eggs and butter may sit out at room temperature prior to baking or being made into frosting but that they must monitor the time that product is out of refrigeration . They must work with the product ( bake cupcakes or make frosting ) within 4 hours of the product being taken out of refrigeration . Had frosting started immediately
  • Equipment - Good Repair and Proper Adjustment
    Observation: gaskets split coffee under counter refrigeration unit and door of prep refrigeration unit in the cook/ prep line
    Correction: replace gaskets
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: >>boxed cups and coffee filters located on floor
    >>cups and lids stored unprotected on coffee counter

    Correction: >>store boxed cups and coffee filters > 6 inches off floor
    >>store cups and lids in organizers which are washable with a rim of > 1 inch or with plastic sleeve on the stack
  • Hand Drying Provision (corrected on site)
    Observation: paper toweling not provided in the immediate vicinity of the prep area handsink
    Correction: restocked at the time of the inspection
  • Critical: Sanitizer - Criteria/Chemicals for food contact* (corrected on site)
    Observation: concentration of sanitizer at the 3 compartment sink was >=200 ppm
    Correction: concentration of sanitizer must remain between 50 -100 ppm . Diluted at the time of the inspection
01/31/2013Routine
Permit issued
  • Person in Charge
    Observation: Facility lacks a Hampton Certified Food manager.
    Correction: Register the certified food maanger's certificate with the Hampton health Department.
  • Temperature - Food Temperature Measuring Devices - Provided
    Observation: Food thermometer not provided.
    Correction: Provide a digital food thermometer.
  • Equipment - Fixed Equipment, Spacing or Sealing
    Observation: Three compartment sink nto sealed to the wall.
    Correction: Seal the three cmpartment sink to the wall.
  • Refuse - Storage Areas, Rooms, and Receptacles, Capacity and Availability
    Observation: Trash cans not provided at all hand sinks.
    Correction: Provide trash cans in the immediate areas of hand sinks.
  • Toilet Room Receptacle Covered
    Observation: Covered trash can not provided in women's restroom.
    Correction: Provide a covered trash can.
  • Handwashing Signage/Handwashing Facilities
    Observation: A sign or poster that notifies food employees to wash their hands is not provided at all lavatories used by food employees
    Correction: Provide a sign or poster that notifies food employees to wash their hands at all handwashing lavatories used by food employees.
  • Physical Facilities in Good Repair
    Observation: 1) Floor below racks in back is cracked.
    2) Gap exists at bottom left back door frame.

    Correction: Seal the gaps.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Minimal debris on floor by back door.
    Correction: Clean the floor.
10/10/2012Pre-Opening

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