Dairy Queen, 9636 Granby St., Norfolk, VA 23503 - Fast Food Restaurant inspection findings and violations



Business Info

Restaurant: Dairy Queen
Address: 9636 Granby St., Norfolk, VA 23503
Type: Fast Food Restaurant
Phone: 757 583-8680
Total inspections: 10
Last inspection: 10/29/2015

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Inspection findings

Inspection date

Type

  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation*
    Observation: Soiled or improperly cleaned equipment or utensils used during food preparation. ice cream scoop
    Correction: Protect food from cross contamination by using properly cleaned and sanitized equipment and utensils.
10/29/2015Routine
No violation noted during this evaluation.07/20/2015Follow-up
  • Critical: Demonstration of Knowledge* (repeated violation)
    Observation: A food service employee was working in the food service establishment without having a valid food service card.
    Correction: A food service employee shall have a valid food service card prior to working in the food service establishment. The person in charge shall not employ anyone to work in the food service establishment until they posses a valid food service card. A food service employee shall have a valid food service card while working in a food establishment.
  • Hair Restraints - Effectiveness (repeated violation)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Utensils - In-Use; Between-Use Storage (repeated violation)
    Observation: Dispensing utensils improperly stored between. ice scoop handle in contact with ice
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Temperature Measuring Devices; Ambient Air and Water (repeated violation)
    Observation: The ambient (air/water) temperature measuring device (degrees F) located in the reach-in cooler.
    Correction: Provide a temperature measuring device that is accurate within +/- 3 degrees Fahrenheit in the intended range of use.
  • Critical: Pests - Controlling Pests* (repeated violation)
    Observation: Methods are not being used to control pests
    Correction: When pests are found use methods to such as trapping devices or other means of pest control. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
06/24/2015Routine
No violation noted during this evaluation.02/11/2015Follow-up
  • Critical: Demonstration of Knowledge*
    Observation: A food service employee was working in the food service establishment without having a valid food service card.
    Correction: A food service employee shall have a valid food service card prior to working in the food service establishment.
  • Critical: Demonstration of Knowledge*
    Observation: The person in charge failed at being a certified food protection manager who has shown proficiency of required information through passing a test that is part of an accredited program or responds correctly to the EHS's questions as they relate to the specific food operation.
    Correction: The person in charge shall not employ anyone to work in the food service establishment until they posses a valid food service card. A food service employee shall have a valid food service card while working in a food establishment.
  • Critical: Demonstration of Knowledge*
    Observation: The person in charge failed to posses a certified food service manager's card.
    Correction: Ensure that the person in charge has a valid certified food protection manager certificate and/or correctly demonstrates knowledge of the food operation as it relates to the EHS's questions.
  • Person in Charge
    Observation: Employees are not informed of their responsibility to report with law, to the person in charge, information about their health and aactivities as they relate to diseases that are transmissible through food, as specified under 2-201.11(A).
    Correction: Ensure employees are informed as to transmissible disease spread, as specified under 2-201.11(A).
  • Employee Health
    Observation: Employees or applicants are not aware of the reporting procedures concerning information about their health and activities as they relate to diseases that are transmissible through food, including the date of onset of jaundice or of an illness due to Salmonella Typhi, Shigella spp., Escherichia coli O157:H7, Hepatitis A virus or Norovirus.
    Correction: Have the license holder require employees or applicants report to the person in charge any information about their health and activities if they are diagnosed with or had a past illness from Salmonella Typhi, Shigella spp., Escherichia coli O157:H7, Hepatitis A virusor Norovirus.
  • Critical: Eating; Drinking; or Using Tobacco*
    Observation: The food employee is eating in areas where they may contaminate food, clean equipment, utensils or other items needing protection.
    Correction: Provide a designated area where employees may eat so as not to contaminate exposed food
  • Hair Restraints - Effectiveness
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Utensils - In-Use; Between-Use Storage
    Observation: In-use utensils improperly stored between use. scoop for condiments
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Utensils - In-Use; Between-Use Storage
    Correction:
  • Temperature Measuring Devices; Ambient Air and Water
    Observation: The ambient (air/water) temperature measuring device (degrees F) located in the all cooler.
    Correction: Provide a temperature measuring device that is accurate within +/- 3 degrees Fahrenheit in the intended range of use.
  • Equipment - Food Contact Surfaces
    Observation: mold in the ice machine was conducted in a manner that was found to contaminate ice.
    Correction: Clean and sanitize the food-contact surface, reapply the lubricant in a manner that does not introduce contaminants to food contact surfaces.
  • Critical: Pests - Controlling Pests*
    Observation: Premises are not being routinely inspected for evidence of pests
    Correction: Inspect premises on routine basis for the evidence of pests. . Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
  • Pests - Removing Dead or Trapped Birds; Insects; Rodents; and other Pests
    Observation: Dead or trapped roaches was found in the control device
    Correction: Remove dead or trapped birds, insects, rodents, and other pests from control devices and the premises at a frequency that prevents their accumulation, decomposition, or the attraction of pests.
02/03/2015Routine
  • Temperature Measuring Devices; Food
    Observation: The food temperature measuring device (degrees F) located in the cooler is missing.
    Correction: Provide a temperature measuring device that is accurate within +/- 2 degrees Fahrenheit in the intended range of use.
  • Non-Food Contact Surfaces
    Observation: The nonfood contact surface of the wall next to the water well had accumulations of grime and debris on the walls.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Walls and Ceilings, Attachments
    Observation: walls in storage area not easily cleanable. water damage
    Correction: Attachments to walls and ceilings shall be easily cleanable.
09/17/2014Routine
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: Observed accumulations of grime and debris on the following food contact surfaces: Cutting area
    Correction: Clean and sanitize these surfaces for food contact.
  • Insect Control Devices; Design and Installation
    Observation: Insect control device is located under reach-in cooler down the hall there dead insects.
    Correction: Install the insect control device away from a food preparation area so that dead insects and insect fragments are prevented from being impelled onto or falling on exposed food, clean equipment, utensils, and linens
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Food prep area in the back area noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
05/07/2014Routine
  • Clothing - Outer Clothing - Clean Condition
    Observation: Food employees wearing soiled clothing.
    Correction: Ensure food employees wear clean outer clothing to prevent contamination of food, equipment, utensils, linens, and single-service and single-use articles.
  • Cloths - Wiping Cloths; Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Clean to go plates were not observed stored with the food-contact surface facing upward.
    Correction: Store equipment and utensils covered or inverted to prevent contamination while in storage.
01/02/2014Routine
  • Mops - Drying Mops
    Observation: Mops and brooms not hung up to air dry.
    Correction: Wet use maintenance items such as mops must be hung in a position that allows them to air dry so they are not allowed to grow contamination which can then be spread through the establishment at the next use.
07/15/2013Routine
  • Ventilation Hood Systems, Adequacy
    Observation: Grease/Condensation is noted to be accumulating on the ceiling at the A/C vents. This appears to be due to insufficient ventilation in prep area.
    Correction: change air filter for the A/C unit and vents.
  • Temperature - Food Temperature Measuring Devices - Provided
    Observation: The certified food manager could not provide a food temperature measuring device for two units.
    Correction: Obtain at least one food temperature measuring device so employees can properly monitor the temperature of food items in the establishment.
  • Sewage - Other Liquid Wastes and Rainwater
    Observation: A condensate drain line servicing equipment was emptying liquid waste directly onto the floor of the prep area.
    Correction: Repair/Relocate the condensate drain line to prevent liquid waste discharge onto the floor surface.
  • Floors - Cleaning Floors; Dustless Methods
    Observation: Dustless methods are not being used when cleaning the floor under equipment
    Correction: Use dustless methods for cleaning the floor such as wet cleaning, vacuum cleaning, mopping with treated dust mops, or sweeping using a broom and dust-arresting compounds
02/25/2013Routine

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