Chen's Garden, 7525 Tidewater Dr., Norfolk, VA 23505 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Chen's Garden
Address: 7525 Tidewater Dr., Norfolk, VA 23505
Type: Full Service Restaurant
Phone: 757 588-8181
Total inspections: 15
Last inspection: 01/28/2016

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Inspection findings

Inspection date

Type

Good cleaning frequency of the physical facilities.
  • Outer Openings; Protected
    Observation: The screen door on the back door of the kitchen was observed with gaps between the door and the frame.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: Containers of soap are not properly stored to prevent the contamination of food, equipment, utensils, linens or single service items.
    Correction: Containers of soap must be located in an area that is not above food, equipment, utensils, linens or single service items.
01/28/2016Routine
Safe cooling chart given to the establishment. Discontinue use of scented chlorine bleach for sanitizer. Use food prep sink to prepare foods. Recommended for health permit renewal.
  • Critical: Hands and Arms Cleaning Procedure* (corrected on site)
    Observation: Improper handwashing procedures observed.
    Correction: Ensure all food employees clean their hands and exposed portions of their arms with a cleaning compound in a lavatory by vigorously rubbing together the surfaces of their lathered hands and warms for at least 20 seconds and thoroughly rinsing with clean water.
  • Equipment - Cutting Surfaces (corrected on site)
    Observation: The cutting board is heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Discard the cutting board to provide a food contact surface that is smooth, easily cleaned and sanitized.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: bottom shelf of the drink refrigerator, bottom of the steam table, tabletop can opener mount.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site)
    Observation: When tested, no sanitizer or a low concentration of chemical sanitizer was found in the wiping cloth bucket.
    Correction: Provide chlorine sanitizer at proper concentration of 50-100 ppm and immerse or expose food contact surfaces to sanitizing solution for adequate time.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The floor in the dining area (corrected during inspection), the floor of the walk-in refrigerator noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Toxics - Presence and Use Restriction
    Observation: A container of pest control spray was observed in the establishment.
    Correction: Remove pest control spray from facility and utilize commercially licensed pest control operators.
  • Personal Care Items - Storage (corrected on site)
    Observation: Medicinies stored in such a way that they could contaminate food items in the prep unit.
    Correction: All personal care items, medicines and first aid supplies must be stored in such a way to prevent potential contamination of food, food contact items, equipment, utensils, linens, single-service and single-use articles.
10/30/2015Routine
  • Critical: Date Marking - Ready-to-Eat; Potentially Hazardous Food; Date Marking* (corrected on site) (repeated violation)
    Observation: The prepared ready-to-eat (RTE) chicken and egg rolls in the refrigeration unit are not properly dated for disposition.
    Correction: Mark the name and ""consume by"" date on the container of RTE foods at the time of preparation if the food is to be held for more than 24 hours. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
08/28/2015Routine
Food cooling chart was given to the person in charge.
  • Hair Restraints - Effectiveness (corrected on site)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Unwrapped or uncovered food in the front lowboy refrigerator and front reach-in freezer.
    Correction: Protect food from cross contamination by storing food in packages, covered containers, or wrappings.
  • Critical: Date Marking - Ready-to-Eat; Potentially Hazardous Food; Date Marking* (corrected on site)
    Observation: The prepared ready-to-eat (RTE) egg rolls in the refrigeration unit is not properly dated for disposition.
    Correction: Mark the name and ""consume by"" date on the container of RTE foods at the time of preparation if the food is to be held for more than 24 hours. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
  • Premises - Maintaining Premises; Unnecessary Items and Litter
    Observation: Facility is storing unnecessary items to the operation or maintenance of the establishment.
    Correction: Remove all unnecessary items from the facility. The presence of unnecessary articles, including equipment which is not used, makes regular and effective cleaning more difficult and less likely. It can also provide harborage for insects and rodents.
05/22/2015Routine
Schedule a food manager certification class before certificate expires. Cooling method procedure and food manager recertification class schedule were given to the person in charge.
  • Cooling Methods (corrected on site) (repeated violation)
    Observation: The methods used for cooling were not adequate.
    Correction: Cool foods by the following methods: 1. Placing food in shallow pans 2. Separating food into smaller thinner portions 3. Using rapid chill cooling equipment 4. Stirring the food in a container placed in an ice water bath 5. Using containers that facilitate heat transfer 6. Adding ice as an ingredient 7. Any other method that can effectively accomplish cooling.
  • Single-Service and Single-Use Articles, Use Limitation (corrected on site)
    Observation: Manufacturer containers were observed reused for the storage of food.
    Correction: Discontinue the reuse of single-use containers for food storage. Provide approved reusable food storage containers designed for your food storage needs.
  • Critical: Toxics - Common Name/working Containers of Toxics* (corrected on site)
    Observation: Working container of detergent is not properly labeled.
    Correction: Working containers of toxic items are to be properly labeled with contents. Identification of these containers with the common name of the material helps prevent the dangerous misuse of the contents.
01/30/2015Routine
Recommended for health permit renewal.
No violation noted during this evaluation.
10/27/2014Follow-up
  • Critical: Food Contact with Equipment and Utensils* (corrected on site) (repeated violation)
    Observation: Containers stored on top of food items in the prep unit.
    Correction: Discontinue placing containers on top of food in the prep unit.
  • Food Storage - Clean and Dry Location (corrected on site)
    Observation: Food stored on the floor. Or Food stored less than 6"" above the floor.
    Correction: Elevate food storage onto approved shelving with minimum 6"" legs or casters.
  • Cooling Methods (corrected on site)
    Observation: The methods used for cooling were not adequate.
    Correction: Cool foods by the following methods: 1. Placing food in shallow pans 2. Separating food into smaller thinner portions 3. Using rapid chill cooling equipment 4. Stirring the food in a container placed in an ice water bath 5. Using containers that facilitate heat transfer 6. Adding ice as an ingredient 7. Any other method that can effectively accomplish cooling.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: sauce rack in front of the cookline, the front of the cookline stove, soy sauce storage platform, storage platforms in the walk-in refrigerator, and ventilation hood filters.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The floor in the walk-in refrigerator is noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
10/20/2014Routine
Check sanitizer bucket concentration every few hours to ensure proper concentration is maintained.
  • Critical: Food Contact with Equipment and Utensils* (corrected on site)
    Observation: Containers stored on top of food items in the prep unit.
    Correction: Do not stack containers on top of bare food items in the prep unit.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: around the top compartments of the right side prep unit, inside the low compartment of the right side prep unit, the doors of both prep units, front of the cook line stove.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site)
    Observation: When tested, no sanitizer or a low concentration of chemical sanitizer was found in the wiping cloth bucket.
    Correction: Provide chlorine sanitizer at proper concentration of 50-100 ppm and immerse or expose food contact surfaces to sanitizing solution for adequate time.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site)
    Observation: The handwashing facility located at the 3-compartment sink is blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facility identified above is to be available during all hours of operation. Remove the brush and containers in front of the basin preventing its use.
08/19/2014Routine
No violation noted during this evaluation.05/14/2014Follow-up
  • Equipment - Good Repair and Proper Adjustment
    Observation: The sandwich prep unit was observed in a state of condition that prevents necessary maintenance and easy cleaning.
    Correction: Defrost the sandwich prep unit o restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: soy sauce platform (corrected during inspection), along the front of the stove, inside the sandwich prep unit (corrected during inspection).
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Outer Openings; Protected
    Observation: The rear of the kitchen is not protected against entry of insects and rodents.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
05/13/2014Routine
Ensure ventilation hood filters are properly in place for proper functioning of the hood system.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Different types of raw animal foods stored in such a manner that may cause cross contamination.
    Correction: Separate types of raw animal foods from each other such as beef, fish, lamb pork, and poultry during storage, preparation, holding, and display by the following: (a) Using separate equipment for each type. (b) Arranging each type of food in equipment so that cross contamination of one type with another is prevented. (c) Preparing each type of food at different times or in separate areas.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: gas burner, along the front of the cooking stove.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floor under the gas burner noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
02/12/2014Routine
Recommended for health permit renewal.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: shelf above the prep units (underside), electrical outlets/drainage pipe near rice cookers, crevice between rice cooker tables.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Physical Facilities in Good Repair
    Observation: The coving throughout the kitchen is not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
  • Premises - Maintaining Premises; Unnecessary Items and Litter
    Observation: Facility is storing unnecessary items to the operation or maintenance of the establishment (old fryer).
    Correction: Remove all unnecessary items from the facility. The presence of unnecessary articles, including equipment which is no longer used, makes regular and effective cleaning more difficult and less likely. It can also provide harborage for insects and rodents.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The floor under the rice cookers near the walk-in refrigerator drain and the wall behind the rice cookers is in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
11/14/2013Routine
Cleaning schedule is maintained to prevent accumulation of grime and debris along the cookline.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Unwrapped or uncovered food in the reach-in freezer
    Correction: Protect food from cross contamination by storing food in packages, covered containers, or wrappings.
  • Equipment and Utensils - Durability
    Observation: The cans used for food storage are not designed and constructed to be durable.
    Correction: Remove this item from the facility and replace with an approved unit as needed. Equipment and utensils must be capable of maintaining their original characteristics in order to be easily cleaned and to prevent contamination of food.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: door gaskets of refrigerator units.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
08/20/2013Routine
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: front of the cooking range and under the hot holding table.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Outer Openings; Protected
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents.
    Correction: Protect the food establishment against the entry of insects and rodents by installing a door sweep on the screen door in the back of the kitchen.
05/15/2013Routine
  • Single-Service and Single-Use, Characteristics
    Observation: Observed use of non-food grade plastic bags as a food contact material in the chest freezer.
    Correction: Discontinue use of the non-food grade plastic bags as food contact material. Provide single-service and single-use articles that are safe and clean, and will not allow the transfer of colors, odors, or tastes to the food.
  • Non-Food Contact Surfaces
    Observation: The nonfood contact surface of the grill and front of the stove had accumulations of grime and debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The floor under the grill was noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
01/31/2013Routine

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