Barnes & Noble #2309, 5000 Kilgore Ave F101, Hampton, VA 23666 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Barnes & Noble #2309
Address: 5000 Kilgore Ave F101, Hampton, VA 23666
Type: Full Service Restaurant
Phone: 757 827-1118
Total inspections: 10
Last inspection: 09/03/2015

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Inspection findings

Inspection date

Type

all food temperatures are internal unless otherwise noted. At end of evaluation and typing the report, a food delivery was received. All frozen foods were frozen solid. EHS took internal temperatures of butter chips (45-51.8*) and whipped cream (45-46*). Advised staff to always take an internal food temperature to ensure cold held foods are delivered at or below 41*. At time of delivery, it was warm outside and temperatures of these products may have increased since foods unloaded and at ambient air temp until wheeled into food facility. Staff immediately began to put these foods in the walk-in cooler.
  • Person in Charge (repeated violation)
    Observation: Staff not aware of the reportable illness (signage posted at hand sinks).
    Correction: Ensure staff are aware of reporting responsibilities for diangosed illness (very knowledgeable on symptoms).
  • Critical: Time as a Public Health Control* (corrected on site)
    Observation: Timers were not set for milk at self service bar.
    Correction: Corrected. Remember to set timers once milk removed from refrigerator.
  • Food Contact Surfaces - Cleanability*
    Observation: Food surface of panini grill are peeling (coating).

    Correction: Repair/replace so food does not become contaminated with coating.
  • Warewashing Machines, Sanitizer Level Indicator
    Observation: Dish detergent not automatically dispensed and there is no alarm to signal that detergents are delivered during the wash cycle.
    Correction: Upgrade the machine to meet these requirements.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: Right door gasket torn on espresso refrigerator.
    Correction: Repair/replace.
09/03/2015Routine
All food temperatures observed are internal unless otherwise noted. This inspection was a risk factor inspection that focused on the 5 risk factors for foodborne illness (food from unapproved sources, inadequate cooking temperatures, inadequate holding temperatures, improper employee health and hygiene, and cross contamination of food and equipment). Good retail practices (GRPs) observed were discussed with operator and/or staff at time of evaluation. Calibrate or replace thermometers (stem) in display case.
No violation noted during this evaluation.
03/02/2015Risk Factor
all food temperatures observed are internal.
timers set for milk carafes at self service counter.

  • Person in Charge
    Observation: Food employees are not informed of their responsibility to report to their PIC information concerning their health and activities as they relate to diseases transmitted through food.
    Correction: PIC is to advise employees of their responsibility to report in accordance with law information concerning their health and activities as they relate to diseases transmitted through food. EHS provided guidance doucment outlining symptoms and diagnosed illnesses. There is a document posted on the ice machine. Ensure staff are aware of the policy and where it is located.
  • Good Repair and Calibration of Thermometers (corrected on site)
    Observation: Dial thermometer in cold case is not calibrated or accurate--reading 30* but EHS measured 38*.
    Correction: Calibrate or replace the thermometer.
  • Single-Service and Single-Use Articles, Use Limitation
    Observation: The bulk milk container tube was observed extending more than 1 inch from the chilled dispensing head.
    Correction: The bulk milk container tube shall be cut on the diagonal to extend no more than 1 inch from the dispensing head to prevent contamination and to allow drainage of the tube.
05/29/2014Routine
food temperatures are internal.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Right door gasket torn on undercounter espresso refrigerator.
    Correction: Repair/replace.
  • Warewashing Machines, Manufacturers' Operating Instructions
    Observation: Wash temperature on dish machine not reaching posted 150*--wash water observed at 111-115*.
    Correction: Ensure machine is operating in accordance to manufacturer specifications.
  • Single-Service and Single-Use Articles, Use Limitation
    Observation: Bulk milk dispenser tubing not cut at an angle.
    Correction: Cut at angle to prevent build up of milk not maintained at or below 41* in tube.
  • Non-Food Contact Surfaces (repeated violation)
    Observation: The non-food contact surfaces are not clean:
    1) undercounter sandwich refrigerator door gaskets
    2) interior cabinetry has some splash/spillage

    Correction: Clean.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing*
    Observation: The high temperature dish machine is not sanitizing dishes to a temperater of at least 160* (used T stick).
    Correction: Until unit is capable of reaching minimum 160* for dish temperature, manually wash, rinse, and sanitize food contact surfaces in three compartment sink.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floor not clean below dump sink-coffee brewer counter.
    Correction: Clean.
08/02/2013Routine
  • Hair Restraints - Effectiveness (corrected on site)
    Observation: hair resting on collar
    Correction: explained effective hair restraint to employee
  • Food - Packaged and Unpackaged - Separation, Packaging, and Segregation
    Observation: cheesecakes not covered in walk in refrigeration unit
    Correction: maintain covered in walk in refrigeration unit ( dome cover --- plastic wrap with toothpick/ stirrer in cheese cake so that surface is not marred
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: whipped cream aerosol canister contents at 50 . Facility has been slammed and most orders have whipped cream
    Correction: whipped cream is to be maintained at < 41 / If it is very busy and impractical to keep putting in and taking out the whipped cream place a date dot with 4 hour time reference on the canister . THrow out after 4 hours if not used in the time period
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: laminated shelving cabinetry under coffee brewer the surface is damaged / peeling at the edge
    Correction: resurface entire cabinetry or encapsulate the damaged corner with something like metal corner trim
  • Non-Food Contact Surfaces
    Observation: cabinetry under the coffee brewer is dirty
    Correction: clean
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles (repeated violation)
    Observation: >>stacks of paper cups on counter unprotected
    >>unwrapped stir sticks present at customer self service counter

    Correction: >>maintain in the cup dispensing sleeves or maintain the stacks in plastic sleeves on the counter or in a washable container with a rim of an inch
    >> stir sticks like straws are to be indivdually wrapped or dispensed
  • Refuse - Storage Areas, Rooms, and Receptacles, Capacity and Availability
    Observation: There is no refuse container at the area immediately adjacent to the rear hand sink.by the ice machine
    Correction: Provide a refuse container for the disposal of paper towels and food service gloves at the each hand sink. such as a one gallon or 5 gallon trash can or bucket
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: spray bottle cleaners left on counter top beside plastic bags and plastic wrap
    Correction: cleaners are to be stored physically seperate from food and single service product
12/28/2012Routine
  • Critical: Demonstration of Knowledge* (corrected on site)
    Observation: facility does not have a certified food service employee
    Correction: left flyer with Store manager for her as well as Starbuck
  • Critical: Eating, Drinking, or Using Tobacco* (corrected on site) (repeated violation)
    Observation: personal beverages in plastic cups observed on food prep table as well as with / over single service items
    Correction: provide spill proof/ resistant containers or store plastic / styrofoam cups on lower levels or non food service surfaces
  • Utensils - In-Use - Between-Use Storage
    Observation: observed employee drag non handled cup through ice bin to obtain ice
    Correction: use only handled non breakable scoop to dispense ice and maintain the handle upright out of contents
  • Food Storage - Clean and Dry Location (repeated violation)
    Observation: chocolate bars / bags of coffee and tea containers were stacked around the handsink basin
    Correction: do not stock product or equipment around the handsink basin since the product may be subjected to splash contamination
  • Food Contact Surfaces - Cleanability* (repeated violation)
    Observation: blue plastic ice scoop cracked at handle
    Correction: replace
  • Temperature Measuring Devices (repeated violation)
    Observation: lack of thermometer at the door of the display case
    Correction: provide a thermometer accurate to 2 degrees by the door of the refrigerated display case with potentially hazardous product
  • Equipment - Good Repair and Proper Adjustment
    Observation: >> right door gasket split on the 2 door under counter refrigeration unit
    Correction: replace damaged gasket
  • Equipment - Cutting Surfaces
    Observation: cutting board stained
    Correction: clean or replace
  • Equipment and Utensils - Good Repair and Calibration
    Observation: covers for the blender base are shattered ./ damaged / cracked
    Correction: replace the cover / housings
  • Critical: Equipment - Food Contact Surfaces and Utensils (corrected on site)
    Observation: asked staff how often blender pitchers ( in which dairy items are placed ) and spatula /server utensil used for cheesecake and quiche are cleaned and sanitized . They told me they were not being cleaned and sanitized every 4 hours
    Correction: any equipment that contacts potentially hazardous foods which are not maintained at < 41 or > 135 is to be cleaned and sanitized every 4 hours . Either have a timer for these items ( collectively ) or a sign placed along line with schedule
  • Non-Food Contact Surfaces
    Observation: under / around Black and Decker unit on prep table dirty
    walk in refrigeration shelving at gallon milk units dirty
    cabinetry under the ice bin dirty

    Correction: clean
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: >> boxed napkins on floor by ice machine in front of handsink
    >> presence of unprotected stir sticks

    Correction: >> store single service product > 6 inches off floor
    >> stir sticks are to be individually wrapped or dispensed
  • Handwashing - Using a Handwashing Lavatory (corrected on site) (repeated violation)
    Observation: both handsinks were block from use or had materials in front of them making access difficult
    Correction: DO NOT BLOCK food service handsinks
  • Critical: Toxics - Common Name/working Containers of Toxics* (corrected on site)
    Observation: spray bottle cleaners are not labeled as to contents or labeling is so faded it is not legible
    Correction: clearly label spray cleaners as to contents
06/07/2012Routine
  • Person in Charge
    Observation: Facility does not have a registered City of Hampton Certified Food Manager
    Correction: Fax to store procedure/info as to details, Provide a Certified Food Manager registered with HHD
  • Food Storage - Clean and Dry Location
    Observation: Mocha container and honey bottle located behind handsink
    Correction: Do not locate food or utensils behind faucets or under paper towel dispenser
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Whipped cream on counter (aerosol) 54*F
    Correction: Just over busy rush maintain in refrigerator must be 41*F or below
  • Food Contact Surfaces - Cleanability*
    Observation: Ice scoop cracked
    Correction: Replace damaged scoop
  • Temperature - Food Temperature Measuring Devices - Provided
    Observation: Lack of digital thermometer
    Correction: Obtain digital food thermometer
  • Equipment - Good Repair and Proper Adjustment
    Observation: Laminate under Bunn brewer water damaged/chipped
    Correction: Monitor, if condition worsens place
  • Non-Food Contact Surfaces
    Observation: The following were found to be dirty
    >>Roller cart shelves by dish machine
    >>Shelves under Bunn brewer
    >>Gasket sandwich under counter refrigerator

    Correction: Clean and maintain
  • Equipment and Utensils, Air-Drying Required
    Observation: Cleaned containers stacked wet
    Correction: Allow containers to be air dried prior to stacking
  • Kitchenware and Tableware
    Observation: Stir sticks on counter unprotected
    Correction: Individually wrap sticks (like straws) or dispense individually
  • Handwashing - Using a Handwashing Lavatory (corrected on site)
    Observation: Hand sink by Bludgett oven blocked (storing plastic wrap, unit over basin)
    Correction: Maintain basin clear
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floor under trash can cabinetry dirty
    Correction: Clean and maintain
12/13/2011Routine
  • Critical: Eating, Drinking, or Using Tobacco* (corrected on site)
    Observation: Personal beverages on wrap table and on single service shelving over production line
    Correction: Store only on lower levels
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the display case
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Non-Food Contact Surfaces
    Observation: The following items were observed dirty
    >>Under oven
    >>Interior of stove
    >>Interior Turbo Chef oven

    Correction: Clean and maintain
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Pizza to go boxes stored incorrectly
    Correction: Store with food contact side down
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Coffee filter container under handsink paper towel dispenser by permit
    Correction: Relocate
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Plastic wrap stored in handsink basin perimeter(by stove)
    Correction: Relocate
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Wood stir sticks unprotected
    Correction: Provide wrapped stir sticks or individually dispense
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: Dish soap bladder bag stored over single service and boxed product storage rack
    Correction: Store separate from food and food contact surfaces
07/08/2011Routine
  • Warewashing Equipment, Cleaning Frequency
    Observation: dish machine door will not self close ( are using a latch and propping trash can up against door to maintain closed
    Correction: repair or replace the dishmachine so that the door will close without assistance
  • Equipment and Utensils - Good Repair and Calibration (repeated violation)
    Observation: plastic covers / housings at the blenders are cracked
    Correction: replace the covers / housings
  • Non-Food Contact Surfaces
    Observation: top of the dish machine is dirty
    rim under door of the turbo chef oven is dirty

    Correction: clean
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles (repeated violation)
    Observation: >> boxed single service ( cups / plates ) stored on floor
    >> plastic white plates at customer service line stored incorrectly

    Correction: >> store boxed single service > 6 inches off floor
    >> store plastic plates with food contact side down
  • Kitchenware and Tableware
    Observation: stir stick at the self serve -condiment bar are not individually wrapped or individually dispensed
    Correction: the stir sticks like straws are to be individually wrapped or dispensed
  • Plumbing System Maintained in Good Repair
    Observation: dish machine leaking
    Correction: repair dish machine so that it does not leak
  • Physical Facilities - Cleaning Frequency and Restrictions (repeated violation)
    Observation: >>floor around the dish machine is dirty
    >>floor under the customer service handsink closest to stock room is dirty

    Correction: clean
01/13/2011Routine
  • Equipment and Utensils - Good Repair and Calibration
    Observation: protective housings of the blenders are cracked
    Correction: replace the protective housings
  • Non-Food Contact Surfaces
    Observation: shelving of multiple areas is dirty
    counter area under oven dirty

    Correction: clean
  • Physical Facilities - Cleaning Frequency and Restrictions (repeated violation)
    Observation: floor dirty under / around dish machine and under front handsink ( area under City of Hampton food manager certificate )
    Correction: clean
08/31/2010Routine

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