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Assuming not Xumo (streaming box), but if it were:
With a Xumo box, the connection method between the cable box and TV is via an HDMI cable plugged in between the two - generally referred to as CEC (Consumer Electronics Control).
If this function is turned off in the TV, the cable remote will not usually work with the TV.
General information from Sony: https://helpguide.sony.net/tv/igar1/.../04-07_03.html A specific model television may have a different menu layout.
The box is a 'Spectrum 200'. And no, it doesn't seem to respond to any manual input, with respect to linking it to the remote. I've powered the box off a couple of times (unplugged it); rebooted it a couple of times, and even powered down the TV, all with mixed results, the results being that the remote still won't control the volume of the TV, and now the remote won't shut off the cable box....
I'm suffering from cable TV burnout!!! All I wanted to do, was hook up a new TV, as my older one was beginning to show it's age, by some "clouding" in the corner of the screen......
Can you verify which box it is? There should be a label (on the bottom or rear) with that information. I ask because in reading online someone indicated probably a 201 or 210.
Also, is the remote they gave you one of those listed on this page? https://www.spectrum.net/support/tv/...m-your-remote/ Just trying to narrow down a bit...
With some cable company's equipment, I've seen where the remote needed to be factory reset, then re-paired with the box and then TV to get things in sync. Here's one Reddit thread: https://www.reddit.com/r/Spectrum/co...e_not_working/
"Paul_G", according to the Spectrum website page, I have a 200-H cable box, controlled by a "Spectrum Guide" remote controller. I probably should add that when I attempt to adjust the volume of the TV, the small "pilot light" on the front of the TV, under the picture, does flash, which may indicate that the TV "sees" the remote's signal, but the volume doesn't change. In order to control the volume, I have to use the Sony remote that came with the TV.
My primary concern is that I get this sorted out, and if it turns out to be a problem with the TV, Best Buy's return policy gives me 14 days to exercise it, and I've already consumed 5 days of it....
Update....I just got off the phone, after spending close to 15 minutes with a Spectrum tech rep, and after running through several "pairing scenarios", between the remote controller and the TV, we were able to work through the problem. Seems to be OK, now........finally!
Update....I just got off the phone, after spending close to 15 minutes with a Spectrum tech rep, and after running through several "pairing scenarios", between the remote controller and the TV, we were able to work through the problem. Seems to be OK, now........finally!
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