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Over the past year my business has had 3 ebay accounts closed, all different members of my family. There doesn't appear to be any reason though. We had a very good reputation, we shipped promptly, and when there was a customer that grumbled we responded, and rectified the situation. The last account we had was from a different computer in a different city under a relative's account, yet it was also closed within a few weeks, for no apparent reason. We sell regular stuff like tools and housewares.
I would like to talk with somebody at EBAY and see if there is something they need from me to keep the account open. There doesn't seem to be anyway to make that happen though.
As I've racked my brain, I've concluded that possibly the main distributor of the product has somehow submarined our accounts through their pull as a very large used of Ebay. They would never admit to such a thing of course, and I'm only speculating. It benefits them by eliminating us as a competitor. We sell the product locally, but would like to utilize the EBAY market as well.
Any helpful thoughts or products would be appreciated
Thanks,
The company gave us no restrictions or terms at all.
Ebay didn't give an explanation and still hasn't.
If it was me, I'd just call both. Ask the company you're buying from if you're allowed to sell the items on a third party site and if so, do you have to follow any pricing rules. If they say it's okay, then call ebay and ask why your listings/store was pulled.
If it was me, I'd just call both. Ask the company you're buying from if you're allowed to sell the items on a third party site and if so, do you have to follow any pricing rules. If they say it's okay, then call ebay and ask why your listings/store was pulled.
This has already been done. Company states it is no problem to sell. Ebay has nothing to say directly on the subject as to why accounts are deleted. I'm speculating that I'm not being given the truth by company, and that Ebay is concerned about saying anything so it is easier to leave me in the dark.
Maybe it wasn't clear, that your relatives' accounts were branches of your company? Maybe the host site thought they were impersonating you, or something? Your own account has never been deleted, right?
Maybe it wasn't clear, that your relatives' accounts were branches of your company? Maybe the host site thought they were impersonating you, or something? Your own account has never been deleted, right?
I've never used my personal Ebay account, which has been dormant for years. My intent is to soon use it as a last ditch effort. Although the select items were new, my intent is to list future items as 'open box' or 'like new' and see if that solves any potential problem.
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