Pollo Tropical, 5065 Golden Gate Pkwy, Naples, FL - Restaurant inspection findings and violations



Business Info

Name: Pollo Tropical
Type: Permanent Food Service
Address: 5065 Golden Gate Pkwy, Naples, FL 34116
License #: 2102917
Total inspections: 20
Last inspection: 10/29/2014

Restaurant representatives - add corrected or new information about Pollo Tropical, 5065 Golden Gate Pkwy, Naples, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Basic - Ceiling tiles and/or air conditioning vent covers had accumulation of mold-like substance. AC vent above ice machine.
  • Basic - Employee personal items stored with or above food, clean equipment and utensils, or single-service items. Observed cell phone and keys next to foam plates under prep table.
  • Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed operator stirring beans with watch.
  • Basic - Nonfood-contact equipment in poor repair. Observed draw,with cut lettuce, of RIC by the fryer broken and not completely sealing when closed.
  • Basic - Reach-in cooler gasket torn/in disrepair. Observed gaskets torn at RIC at prep area.
  • Basic - Single-service articles not stored inverted or protected from contamination. Observed foam containers not inverted at fryer station.
  • Basic - Soil residue build-up on nonfood-contact surface. Observed build up at upright oven handles in prep area.
  • Basic - Water leaking from walk-in cooler fans. Observed fans in the WIC with water leaking from the covers.
  • High Priority - Employee washed hands with cold water. Observed operator washing hands with cold water.
  • Intermediate - Accumulation of black mold-like substance on/around soda dispensing nozzles. Observed at drive thru soda machine.
  • Intermediate - Slicer blade soiled with old food debris.
10/29/2014Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
08/28/2014Routine - FoodCall Back - Complied
  • Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed dish washer with a watch and bracelet. **Corrected On-Site** **Warning**
  • Basic - Reach-in cooler gasket torn/in disrepair. Observed cooler in back prep area with torn gaskets. Manager stated that the gasket is on order. **Warning**
  • Basic - Reach-in cooler shelves with rust that has pitted the surface. Observed RIC cooler that raw chicken is stored in with rusty shelves. Manager stated that they are on order and will arrive soon. **Warning**
  • High Priority - Live flies in kitchen. Observed small and medium sized flies in kitchen area. **Warning**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Observed items in the RIC across from the grill at temperatures higher than 41°F, Cut Lettuce 57°F, Diced Tomatoes 55°F, Shredded Cheese 56°F. Corrective action taken all items placed on ice. Time as a Public Health Control information given. **Warning**
  • Intermediate - Food manager certification expired. Current manager on duty CFM is expired. **Warning**
  • Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. Observed approximately 10 employees engaged in food preparation and handling, with no CFM present. **Warning**
  • Intermediate - Reach-in cooler not maintaining potentially hazardous (time/temperature control for safety) food at proper temperatures. Do not store potentially hazardous (time/temperature control for safety) food in this unit until the unit is capable of maintaining foods at 41 degrees Fahrenheit or colder. Ambient temp 57°F. **Warning**
6/27/2014Routine - FoodWarning Issued
  • High Priority - Butter/butter blend/clarified butter/whipped butter cold held at greater than 41 degrees Fahrenheit. Observed butter blend at buffet at temp 58°F. **Corrected On-Site**
  • High Priority - Equipment and utensils rinsed after the application of the sanitizer solution. Observed dish washer rinse the pot after dipping item into sanitizer solution. **Corrected On-Site**
  • High Priority - Raw meat/poultry cold held at greater than 41 degrees Fahrenheit. Observed raw chicken in RIC across from ice machine at 54°F. Corrective action taken all items moved into the WIC. Operator will not use RIC until it can maintain a temperature of 41°F or less.
  • Intermediate - Reach-in cooler not maintaining potentially hazardous (time/temperature control for safety) food at proper temperatures. Do not store potentially hazardous (time/temperature control for safety) food in this unit until the unit is capable of maintaining foods at 41 degrees Fahrenheit or colder. Ambient temperature 55°F.
2/20/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container.
  • Basic - Equipment in poor repair. RIC across from iced tea dispenser not maintaining 41° F, or below ambient temp 51° F
  • Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppm quat **Corrected On-Site**
  • High Priority - Cut tomatoes cold held at greater than 41 degrees Fahrenheit. Cut tomatoes 53° F In RIC across from iced tea dispenser with ambient temp of 51° F voluntarily discarded
9/12/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Cooked meats or poultry not held at 135 degrees Fahrenheit or above. observed cooked chicken at 110 degrees on cookline steam table.
  • Critical - Observed handwash sink used for purposes other than handwashing. observed employee rinsing coffee carafe in cookline handsink
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. observed cooked rice at 120 degrees on cookline steam table.
11/8/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. observed cooked pork at 124 degrees in cookline hot-holding drawers. operator turned dial up warmer
  • Critical - Working containers of food removed from original container not identified by common name. bulk white powder on prep table across from office. Corrected On Site.
7/17/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. observed quat sanitizer solution in 3 compartment sink at 0ppm. Corrected On Site.
3/7/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Observed raw animal foods not properly separated from each other in holding unit/during preparation. observed raw chicken over raw pork in walk-in cooler Corrected On Site.
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. observed cooked ribs at 119 degrees in cookline steam drawers. Corrected On Site. turned up heat
7/28/2011Routine - FoodInspection Completed - No Further Action
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. blast chiller blowing at 87 degrees. moved all cooling foods into walk-in freezer. observed reach-in cooler next to deep fryers at 56 degrees ambient temperature.
  • Critical - Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. observed beans cooling since yesterday at 55 degrees in walk-in cooler. Corrected On Site. threw away
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. milk observed at 56 degrees in reach-in cooler next to deep fryers. Corrected On Site. moved phf
  • Critical - Observed raw animal foods not properly separated from each other in holding unit/during preparation. raw chicken observed stored over raw pork in walk-in cooler
3/2/2011Routine - FoodInspection Completed - No Further Action
  • Critical. Working containers of food removed from original container not identified by common name. bulk white powder at side prep area near office. n Corrected On Site.
  • Critical. Observed raw animal food stored over cooked food. raw chicken stored over cooked chicken and cooked ribs in reach-in cooler across from ice machine. Corrected On Site.
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. observed employees engaged in food preparation wearing watches and bracelets Repeat Violation.
  • Critical. Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. observed employee put on new pair of gloves without washing hands first
  • Critical. Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. observed at 0 ppm at cookline sanitizer bucket
  • Critical. Hand wash sink lacking proper hand drying provisions. at cookline handsink nearest office. Repeat Violation. Corrected On Site.
10/12/2010Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
5/13/2010Routine - FoodCall Back - Complied
  • Critical. Potentially hazardous food not held at 135 degrees Fahrenheit or above. cooked rice at steam table found at 115. Corrected On Site.
  • Critical. Observed improper horizontal separation of raw animal foods. raw chicken behind raw beef in cookline reach-in cooler drawers Corrected On Site.
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. employees obseved wearing both watches and bracelets and engaging in food prep Corrected On Site.
  • Critical. Hand wash sink lacking proper hand drying provisions. side prep nearest back exit door Corrected On Site.
  • Critical. No currently certified food service manager on duty with four or more employees engaged in food preparation. Juan Salazar is only CFM on duty and his card is expired. This violation must be corrected by : 7/6/10.
  • Critical. Observed expired Food Manager Certification. Juan Salazar.
5/5/2010Routine - FoodWarning Issued
  • Critical. Violation: 04-01-1 Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. RIC closest to WIC and two-compartment prep sink This violation must be corrected by : 12/10/2009.
  • Critical. Violation: 50-06-1 License expired within 30 days after expiration date.
12/10/2009Routine - FoodCall Back - Complied
  • Critical. Working containers of food removed from original container not identified by common name. bulk white powder near coffee pots Repeat Violation.
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. cooked chicken, raw beef, raw chicken, cooked pork in RIC nearest WIC. Corrected On Site. moved to WIC
  • Critical. Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. RIC closest to WIC and two-compartment prep sink This violation must be corrected by : 12/10/2009.
  • Critical. Observed potentially hazardous food thawed at room temperature. commercial mac and cheese and a bag of sauce near office
  • Critical. Food not stored in a clean/dry location that is not exposed to splash/dust. boxes of plaintains stored under two-compartment prep sink that is used to process raw meat near WIC. front box currently showing splash marks
  • Critical. Observed raw animal food stored over cooked food. raw beef and raw chicken over cooked chicken and cooked ribs in RIC near WIC
  • Critical. Observed employee handling soiled equipment or utensils then engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. employee handled dirty food wares at 3 comp sink then handled clean metal food tubs without washing hands first
  • Critical. Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. employees must wash hands before handling each new pair of gloves Corrected On Site.
  • Single-service containers not constructed with the required characteristics. scoop in bulk white powder bin with no handle. Corrected On Site.
  • Critical. Handwash sink not accessible for employee use at all times. sanitizer bin in handsink nearest office
  • Critical. Handwashing cleanser lacking at handwashing lavatory. handsink closest to office
  • Critical. License expired within 30 days after expiration date.
12/9/2009Routine - FoodWarning Issued
  • Critical. Working containers of food removed from original container not identified by common name. bulk white powder on back prep table near office Corrected On Site.
  • Critical. Hot water not provided/shut off at employee hand wash sink. back prep handsinks near office
7/14/2009Routine - FoodInspection Completed - No Further Action
No report available. 3/5/2009Routine - FoodInspection Completed - No Further Action
No report available. 2/12/2009Complaint FullInspection Completed - No Further Action
No report available. 9/10/2008Routine - FoodInspection Completed - No Further Action
No report available. 7/29/2008Routine - FoodCall Back - Complied

Do you have any questions you'd like to ask about Pollo Tropical? Post them here so others can see them and respond.

×
Pollo Tropical respresentatives - respond and add information

Write your review!

Your Ratings

You can rate this restaurant in different categories from 1 star (worst) to 5 stars (best) or leave category unrated

Food:
Service:
Price:
Ambience:
Cleanliness:

Your Review


Would you recommend Pollo Tropical to others? (optional)
  
Add photo of Pollo Tropical (optional)
Add more info about the restaurant »

About You

Your nickname:

Optional Verification

(additional info to increase the weight and the placement of your review and ratings)

Real Name:
Email (won't be published):
Date and time of your visit to this restaurant:
Phone number (won't be published):
Leave your signature»

Recently added reviews

Name City Users' Rating
BAMZNaples, FL
STEAK 'N SHAKENaples, FL
**
SAGE EVENTS LLCNaples, FL
*
ALICE SWEETWATER'S TOO BAR & GRILLENaples, FL
*****
RUBY TUESDAY 2108Naples, FL
KIKO'S CATERING LLCNaples, FL
*****
NAPLES SMOKEHOUSE DELINaples, FL
****
THE COLOSSEUM / A TASTE OF LITTLE ITALYNaples, FL
**
WAFFLE HOUSE #978Naples, FL
IM TAPASNaples, FL

Restaurants in neighborhood

Name

BURGER KING #7519
PAPA MURPHY'S PIZZA
LA RANCHERITA
ANTOJITOS ICE CREAM
EL AMANECER LATINO
LITTLE CAESARS PIZZA
HILAND RESTAURANT INC
DAIRY QUEEN #14049

Create your own business profile on city-data.com. It's completely free!
Business Search - 14 Million verified businesses
Search for:  near: