Pollo Tropical, 11860 E Colonial Dr, Orlando, FL - Restaurant inspection findings and violations



Business Info

Name: POLLO TROPICAL
Type: Permanent Food Service
Address: 11860 E Colonial Dr, Orlando, FL 32826
License #: 5809971
Total inspections: 20
Last inspection: 10/16/2014

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Inspection findings

Inspection Date

Type

Disposition

  • Basic - Cutting board has cut marks and is no longer cleanable.
  • Basic - Employee eating in a food preparation or other restricted area. Employee food stored on top of ice machine. **Corrected On-Site**
  • Basic - Equipment in poor repair. Refrigerator in disrepair, cold holding raw chicken.
  • Basic - Food stored on floor. Box of oil. **Corrected On-Site**
  • Basic - Old food stuck to clean dishware/utensils.
  • Basic - Single-service articles not stored inverted or protected from contamination. Catering trays in dry storage. **Corrected On-Site**
  • Basic - Working container of food not labeled in English. Bulk salt container. **Corrected On-Site**
  • High Priority - Live, small flying insects in food storage area. Dry storage area.
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Mac n cheese 123° in hot cabinet. Operator placed in oven to reheat.
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. **Corrected On-Site**
  • Intermediate - Cutting board(s) stained/soiled.
10/16/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Hood soiled with accumulated grease. Fry station.
  • Basic - Stored food, smoothie mix, not covered in reach-in cooler, by front counter left open.
  • Basic - Walk-in cooler/walk-in freezer floor soiled.
  • High Priority - Food not properly protected from contamination, plantains stored by fry station.
  • High Priority - Live, small flying insects in dry storage area.
  • High Priority - No vacuum breaker on fitting/splitter added to mop sink faucet.
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Smoothie mix in cooler by front counter, no date mark.
  • Intermediate - Cutting board(s) stained/soiled. On cook line.
  • Intermediate - Encrusted material on can opener blade.
  • Intermediate - Spray bottle containing toxic substance not labeled. By entrance to front line.
6/30/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Gaskets/seals on holding unit in poor repair. Fry station cooler.
  • Basic - In-use knife/knives stored in crack between equipment and wall. **Corrected On-Site**
  • Intermediate - Encrusted material on can opener blade. **Repeat Violation**
3/31/2014Routine - FoodInspection Completed - No Further Action
  • Basic - 4-603.15(A) old label residue on cleaned containers.
  • Basic - Case of single-service articles stored on floor in dry storage area/kitchen/wait station., dry storage area. **Corrected On-Site**
  • Basic - Exterior door has a gap at the threshold that opens to the outside, back door.
  • Basic - Food stored in dry storage area not covered, oil. **Corrected On-Site**
  • Basic - In-use tongs stored on equipment door handle between uses, by cooks line. **Corrected On-Site**
  • Basic - Nonfood-contact equipment not designed and constructed in a durable manner, storage racks were rusted by 3 compartment sink.
  • Basic - Reach-in cooler shelves with rust that has pitted the surface.
  • High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands, after picking up paper from floor in the 3 compartment sink area.
  • High Priority - Live flies in kitchen.
  • High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature in walk-in cooler, raw chicken next to pork, wrapped in house. **Corrected On-Site**
  • High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled, coming from front line to walk in cooler with gloves then going back to frontline. **Corrected On-Site**
  • Intermediate - Encrusted material on can opener blade.
  • Intermediate - Water filter not changed according to manufacturer's instructions, not dated, by soda station.
  • Marked exit/path to marked exit blocked. For reporting purposes only, with empty boxes, back door. **Corrected On-Site**
11/12/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Equipment and utensils not rinsed between washing and sanitizing.
  • Basic - Food not stored at least 6 inches off of the floor. Noted bucket of marinade in WIC, salt on dry storage floor **Corrected On-Site**
  • Basic - Ice buildup in walk-in freezer.
  • Basic - Old labels stuck to food containers after cleaning.
  • Basic - Reach-in cooler gasket torn/in disrepair. Front holding bin gasket torn
  • Basic - Soil residue build-up on nonfood-contact surface.WIC fan covers dusty **Repeat Violation**
  • Basic - Walk-in cooler/walk-in freezer floor soiled.
  • Basic - Water leaking from faucet/faucet handle. Noted at prep sink
  • High Priority - Dented/rusted cans present. See stop sale. Noted broken can of tomato paste broken with leakage
  • High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Prep cook swept floor , then began to process salad
  • High Priority - Live, small flying insects in food preparation area.
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Noted mayonnaise based sauce at 45, corn salsa at 45. WIC had just been repaired. Other product, pork,chicken, cheese at 43. Product at 45 recoiled to 40
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Ribs and wings noted at 115. Broken holding drawer. Product reheated to proper temperature and held in different hot box **Corrected On-Site**
  • High Priority - Stop Sale issued on potentially hazardous (time/temperature control for safety) food due to temperature abuse. Observed 3 pans , black beans in chill cabinet prepped on 6/18 at 55 - 57 degrees
  • High Priority - Toxic substance/chemical stored by or with single-service items. Noted several chemical bottles on shelf with SS goods
  • Intermediate - Accumulation of black/green mold-like substance inside the ice bin. Interior of ice machine
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No towels in ladies restroom
  • Intermediate - Spray bottle containing toxic substance not labeled. Noted bottle with blue liquid on dry storage shelf **Corrected On-Site**
6/19/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Observed encrusted material on can opener. **Corrected On-Site**
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee wearing a watch. **Corrected On-Site** **Repeat Violation**
  • Observed residue build-up on nonfood-contact surface. Fan guards in the walk-in cooler.
  • Observed single-service articles handled, displayed, or dispensed in a manner that allows for contamination. Forks stored handles down. **Corrected On-Site**
  • Observed walk-in cooler gasket torn/in disrepair. **Repeat Violation**
  • Critical - Vacuum breaker mising at hose bibb. Mop sink y connection. Outside back door. **Repeat Violation**
11/29/2012Routine - FoodInspection Completed - No Further Action
  • Lights missing the proper shield, sleeve coatings or covers. Walk-in freezer.
  • Critical - No conspicuously located thermometer in holding unit. Drive through reach-in cooler. Corrected On Site.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee preparing food wearing a watch.
  • Observed gaskets/seals on cold holding unit in poor repair. Drive through reach-in cooler.
  • Observed old labels stuck to food containers after cleaning. Repeat Violation.
  • Critical - Observed unlabeled spray bottle. Spray bottle containing blue liquid. Corrected On Site.
  • Critical - Vacuum breaker mising at hose bibb. Y connection at mop sink.
  • Wet mop not hung to dry.
7/23/2012Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
4/24/2012Complaint FullCall Back - Complied
  • Equipment and utensils not properly air-dried. Metal pans wet nesting. Repeat Violation.
  • In-use utensil not stored with handle above the top of potentially hazardous food and the container. Scoop handle in contact with raw chicken in reach-in cooler.
  • Observed attached equipment soiled with accumulated dust. Fan Covers in walk-in cooler.
  • Observed ceiling soiled with accumulated food debris. Cook line.
  • Observed cutting board grooved/pitted and no longer cleanable.Yellow chicken cutting board at cook line.
  • Critical - Observed employee drinking from an open beverage container in a food preparation or other restricted area. Open employee drink next to sauces being portioned. Corrected On Site.
  • Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. When changing gloves. Corrected On Site.
  • Observed old food stuck to clean dishware/utensils.
  • Observed old labels stuck to food containers after cleaning.
  • Observed single-service articles handled, displayed, or dispensed in a manner that allows for contamination. Lids for to go sauces not inverted. Repeat Violation.
  • Observed utensils in poor condition. Cracked/chipped lexans.
  • Observed utensils stored in crevices between equipment. Green handle knife between wall and prep table. Corrected On Site.
  • Observed wall soiled with accumulated black debris in dishwashing area.
2/24/2012Complaint FullWarning Issued
  • Equipment and utensils not properly air-dried. Metal pans wet nesting.
  • Critical - Hand wash sink lacking proper hand drying provisions. Hand sink outside of office. Corrected On Site.
  • Light not functioning. Walk-in freezer.
  • Observed attached equipment soiled with accumulated dust. Fan covers in walk-in cooler.
  • Critical - Observed cloth gloves contacting ready-to-eat food. Cut glove worn while cutting tomatoes without barrier between glove and food. Corrected On Site.
  • Critical - Observed encrusted material on can opener. Corrected On Site.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee preparing food wearing a watch. Repeat Violation. Corrected On Site.
  • Critical - Observed handwash sink used for purposes other than handwashing. Cut glove washed in hand sink.
  • Observed old labels stuck to food containers after cleaning.
  • Observed single-service articles handled, displayed, or dispensed in a manner that allows for contamination. Lids for to go cups on self service salad bar not properly inverted. Corrected On Site.
  • Critical - Vacuum breaker mising at hose bibb. Incorrectly installed at mop sink.
2/22/2012Routine - FoodInspection Completed - No Further Action
  • Ceiling tile missing. Dining room.
  • Equipment and utensils not properly air-dried. Metal pans wet nesting on clean storage rack in dish room.
  • Light not functioning. Hood system.
  • Missing drain plug at dumpster.
  • Critical - No conspicuously located thermometer in holding unit. Two door reach-in at front counter.
  • Critical - Observed buildup of slime on soda dispensing nozzles. Self service soda machine.
  • Critical - Observed buildup of soiled material on racks in the reach-in cooler. Two door reach-in cooler.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
  • Critical - Observed food stored on floor. Bag of onions next to walk-in cooler on the floor. Corrected On Site.
  • Observed garbage on the ground and/or pad around dumpster.
  • Observed gaskets with build-up. Two door reach-in cooler.
  • Observed gaskets with build-up. Two door reach-in at front counter.
  • Observed gaskets/seals on cold holding unit in poor repair. Alto shaam.
  • Observed gaskets/seals on cold holding unit in poor repair. Single door reach-in cooler at front counter.
  • Observed gaskets/seals on cold holding unit in poor repair. Small reach-in cooler at drive through.
  • Observed gaskets/seals on cold holding unit in poor repair. Two door reach-in cooler.
  • Observed open dumpster lid.
  • Observed residue build-up on nonfood-contact surface. On hot water handle of hand sink next to two door reach-in.
  • Critical - Portable fire extinguisher not fully charged. For reporting purposes only.
  • Critical - Vacuum breaker mising at hose bibb. Y connection at mop sink.
  • Wet mop not hung to dry.
10/21/2011Routine - FoodInspection Completed - No Further Action
  • Critical - Certified Food Manager unable to answer basic Food Code questions.BIG FIVE
  • Critical - Hand wash sink lacking proper hand drying provisions.MENS ROOM
  • Critical - Handwashing cleanser lacking at handwashing lavatory.BY OFFICE Corrected On Site.
  • Critical - Handwashing cleanser lacking at handwashing lavatory.MENS ROOM
  • In-use utensil not stored with handle above the top of potentially hazardous food and the container. HANDLE IN CONTACT WITH BLACK BEAN SPICE
  • Observed attached equipment soiled with accumulated dust.FANGUARD IN WALK IN COOLER
  • Critical - Observed encrusted, soiled material on DICER.
  • Observed floor area(s) covered with standing water.BY ICE MACHINE AND UNDER PREP SINK
  • Critical - Observed food contaminated by unsanitized equipment.FOOD PAN STORED ON TOP OF UNCOVERED FOOD PAN RESULTING IN BOTTOM OF TOP PAN TOUCHING FOOD IN BOTTOM PAN IN WALK IN FREEZER
  • Observed leaking pipe at plumbing fixture.ICE MACHINE DRAIN PIPE
  • Observed old labels stuck to food containers after cleaning.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. CUT CHICKEN AT 47 AT PREP TABLE. NOT READY TO COOK ,EMPLOYEE WORKING ON ANOTHER PRODUCT WHEN FINISHED WILL COOK CHICKEN LESS THAN 4 HOURS
  • Critical - Observed unlabeled spray bottle. Corrected On Site.LABLED
  • Wet wiping cloth not stored in sanitizing solution between uses.
2/17/2011Routine - FoodInspection Completed - No Further Action
  • In use food dispensing utensils properly stored
  • Clean clothes, hair restraints
  • Food contact surfaces designed, constructed, maintained, installed, located
  • Non-food contact surfaces designed, constructed, maintained, installed, located
  • Wholesome, sound condition
  • Original container: properly labeled, date marking
  • Wiping cloths clean, used properly, stored
  • Critical. Food contact surfaces of equipment and utensils clean
  • Non-food contact surfaces clean
  • Storage/handling of clean equipment, utensils
  • Single service items properly stored, handled, dispensed
  • Critical. Water source safe, hot and cold under pressure
  • Plumbing installed and maintained
  • Critical. Restrooms with self-closing doors, fixtures operate properly, facility clean, supplied with handsoap, disposable towels or hand drying devices, tissue, covered waste receptacles
  • Floors properly constructed, clean, drained, coved
  • Walls, ceilings, and attached equipment, constructed, clean
  • Lighting provided as required. Fixtures shielded
  • Hot food at proper temperatures
  • Foods properly cooked/reheated
  • Premises maintained, free of litter, unnecessary articles. Cleaning and maintenance equipment properly stored. Kitchen restricted to authorized personnel
  • Critical. Exiting system - adequate, good repair
  • Potentially hazardous food properly thawed
10/5/2010Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
5/5/2010Routine - FoodCall Back - Complied
  • Critical. Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked.SALSA IN THE WALK IN COOLER PREPARED AND HELD LONGER THAN 24 HRS AS PER MGR AND NOT DATE MARKED
  • Critical. No conspicuously located thermometer in holding unit.CONTINENTAL COOLER Corrected On Site.
  • Nonfood-contact equipment exposed to splash/spillage not constructed of materials that are corrosion resistant, non-absorbent, smooth and easily cleanable.DRY STORAGE SHELVES RUSTED
  • Critical. Vacuum breaker mising at hose bibb.BY THE GRILL
  • Critical. Outer openings not protected with self-closing doors. BACK DOORRepeat Violation.
  • Critical. Outer openings of establishment cannot be properly sealed when not in operation.GAP AT THE BOTTOM OF THE BACK DOOR Repeat Violation.
  • Observed floor and wall junctures not coved.IN BACK KITCHEN
  • Observed wall in disrepair. SEVERAL BROKEN TILES THROUGHOUT KITCHEN
  • Critical. Observed unlabeled spray bottle. CLEAR LIQUID
  • Critical. No proof of required employee training provided. All public food service establishments must provide the division with proof of employee training upon request, including, but not limited to, at the time of any division inspection of the establishment. Pro This violation must be corrected by : 04/22/2010.
2/22/2010Routine - FoodWarning Issued
  • Critical. Observed raw animal food stored over ready-to-eat food.RAW BEEF OVER RTE COOKED PORK RIBS IN WIF Corrected On Site.
  • Critical. Observed food stored on floor.WIF Corrected On Site.
  • Observed employee with no hair restraint.PREP PERSON Corrected On Site.
  • Hood filters are not tight-fitting and firmly held in place - leaving open spaces. For reporting purposes only.
  • Critical. Observed soiled reach-in cooler gaskets.RIC BY DT WINDOW
  • Critical. Observed HEAVY buildup of slime on ICE TEA dispensing nozzles.
  • Observed build-up of grease on nonfood-contact surface.HOOD FILTERS
  • Equipment and utensils not properly air-dried. POTS AND PANS STORED WET (WATER DRIPING )
  • Plumbing system in disrepair.HWS BY DT CLOGGED (NOT DRAINING )
  • Observed leaking pipe at plumbing fixture.HWS BY OFFICE
  • Critical. Vacuum breaker mising at hose bibb.BY GRILL
  • Critical. Hand wash sink lacking proper hand drying provisions.HWS BY DT Corrected On Site.
  • Critical. Outer openings not protected with self-closing doors.BACK DOOR
  • Critical. Outer openings of establishment cannot be properly sealed when not in operation.GAP AT THE BOTTOM OF THE BACK DOOR
  • Observed wall soiled with accumulated black debris in dishwashing area.
  • Observed dusty ceiling tiles and/or air conditioning vent covers.ALL
  • Hood not cleaned to bare metal prior to surfaces becoming heavily contaminated with grease or oily sludge. For reporting purposes only.
  • Lights missing the proper shield, sleeve coatings or covers.HOOD LIGHT Corrected On Site.
  • Light not functioning.HOOD LIGHTS
10/22/2009Routine - FoodInspection Completed - No Further Action
No report available. 5/26/2009Routine - FoodInspection Completed - No Further Action
No report available. 5/26/2009Routine - FoodAdmin. Complaint Callback Complied
No report available. 2/2/2009Routine - FoodAdministrative complaint recommended
No report available. 7/7/2008Complaint FullAdministrative complaint recommended

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