Mandarin Ale House, 11112 San Jose Blvd, Unit #19, Jacksonville, FL - Restaurant inspection findings and violations



Business Info

Name: MANDARIN ALE HOUSE
Type: Permanent Food Service
Address: 11112 San Jose Blvd, Unit #19, Jacksonville, FL 32223
License #: 2611772
Total inspections: 21
Last inspection: 10/06/2014

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Inspection findings

Inspection Date

Type

Disposition

  • No Violations Were Observed
10/06/2014Complaint FullCall Back - Complied
  • Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Plates on shelf by dish machine, employee inverted them **Corrected On-Site**
  • Basic - Clean linens stored on floor. Bag with clean linens in office, mgr placed them on shelf **Corrected On-Site**
  • Basic - Hood filters in disrepair. Gap and some broken
  • Basic - In-use utensil not stored with handle above the top of potentially hazardous (time/temperature control for safety) food and rim of the container. On coleslaw, front window, mgr moved handle **Corrected On-Site** **Repeat Violation**
  • Basic - Objectionable odor in establishment. Slight sewer smell. At server area by pool table
  • Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 100 ppm, server area, employee changed solution **Corrected On-Site**
  • Basic - Wiping cloth sanitizing solution stored on the floor. Cook line, employee placed it on shelf **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. 60° kale on ice at prep server area, corrective action: mgr discarded
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. 130° soup/chowder, corrective action : reheated
  • High Priority - Raw animal food stored over/with ready-to-eat food in reach-in freezer - not all products commercially packaged. Cheese stick under partially cooked shrimp in freezer by cook line, open containers, employee rearranged **Corrected On-Site**
  • High Priority - Toxic substance/chemical stored by or with food. At server area by dredging pitchers, mgr moved chemical **Corrected On-Site**
  • Intermediate - Clam/mussel/oyster tags not marked with last date served. **Repeat Violation**
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Bar, employee got some **Corrected On-Site**
  • Intermediate - Original container of toxic substance or chemical does not bear the manufacturer's label. Sanitizer and soap without names at server station handsink, by pool tables
  • Intermediate - Spray bottle containing toxic substance not labeled. Very faded, By dirty dishes rack, mgr labeled it **Corrected On-Site**
08/05/2014Complaint FullWarning Issued
  • Basic - Alternative Operating Procedure for bare-hand contact with ready-to-eat food not reviewed annually by the operator. Last review from Oct 2012-oct 2013, view with manager at the time of Inspection please print out the proof of review AOP **Corrected On-Site**
  • Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink kept on the top shelf above food prep area, cookline **Corrected On-Site** **Repeat Violation**
  • Basic - Equipment and utensils not properly air-dried - wet nesting. Several plastic and metal containers stack up wet on the shelf above the prep table across Three Compartment Sink, also, plastic cups stack up wet on service station by soda machine next to kitchen
  • Basic - In-use utensil not stored with handle above the top of potentially hazardous (time/temperature control for safety) food and rim of the container. Handle touch the tuna salad, make table cooler by cookline **Corrected On-Site**
  • Basic - No proof of professional hygiene training is available for employees touching ready-to-eat food with their bare hands. Establishment has an approved Alternative Operating Procedure. Only have regular employee but not for the AOP
  • Basic - Outer openings not protected with self-closing doors. Back door self-closing broken
  • Basic - Single-service articles not stored inverted or protected from contamination. To go cups dispenser by service station don't have protection on the top
  • Basic - Waste line missing at soda gun holster. Bar area, manager take to wash and place it back **Corrected On-Site**
  • High Priority - Live flies in kitchen. 3-4 flyers in bar area, service station
  • Intermediate - Clam/mussel/oyster tags not marked with last date served.
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Milk open yesterday no date mark, Reach in cooler bar area **Corrected On-Site**
  • Intermediate - Employee used handwash sink as a dump sink. Ice in the Hand Wash Sink by service station next to kitchen
2/28/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. Cook line **Corrected On-Site**
  • Basic - Gaskets/seals on holding unit in poor repair. 1 door cooler by cook line
  • Basic - No handwashing sign provided at a hand sink used by food employees. Server area **Corrected On-Site**
  • Basic - Wiping cloth sanitizing solution stored on the floor. Cook line
  • High Priority - Employee failed to wash hands before putting on new set of gloves to work with food. To grab lettuce, server area **Corrected On-Site**
  • High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Grabbed lettuces, got gloves **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. 100° tortolini in steam table. Corrective action: reheated and placed in two containers
  • High Priority - Raw animal food stored over ready-to-eat food. Raw fish over cooked potatoes and corn in reach in cooler by cook line **Corrected On-Site**
  • High Priority - Raw animal foods not properly separated from each other in holding unit. Raw phili chicken over raw phili beef in freezer by cook line, open containers **Corrected On-Site**
  • High Priority - Toxic substance/chemical improperly stored. Dawn over clean lids, shelf by triple sink **Corrected On-Site**
  • High Priority - Toxic substance/chemical stored by or with single-service items. By gloves on shelf at triple sink **Corrected On-Site**
12/3/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Cutting board has cut marks and is no longer cleanable. Black stains.
  • Basic - Floor area(s) covered with standing water, walk in cooler. **Corrected On-Site**
  • Basic - In-use utensil in nonpotentially hazardous food not stored with handle above top of food within a closed container. Flour. **Corrected On-Site**
  • Basic - Silverware/utensils stored upright with the food-contact surface up. **Corrected On-Site**
  • Basic - Single-service articles not stored inverted or protected from contamination. Top missing from cup sleeve holder. **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Foods were in cooler that was found unplugged at 8am and moved to walk in at that time. All items were discarded by general mgr. as time the foods went out of temperature was not able to be determined. Stop sale issued.
  • High Priority - Stop Sale issued on potentially hazardous (time/temperature control for safety) food due to temperature abuse.
  • Intermediate - Certified Food Manager or person in charge lacks knowledge of all food borne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items.
  • Intermediate - No written procedures available for use of time as a public health control to hold potentially hazardous (time/temperature control for safety) food. Form provided.
1/14/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Alternative Operating Procedure ( Direct hand contact plan) does not include provision requiring the verification of the employee health status, exclusions and restrictions for NOROVIRUS. Only 4 illnesses listed, 5 now required.
  • Critical - Alternative Operating Procedure for bare-hand contact with ready-to-eat food not reviewed annually. Last was 10/2010.
  • Critical - Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Baked potatoes left out last night.
  • Critical - Dishmachine chlorine sanitizer not at proper minimum strength. 0 ppm, 2 runs. Service called, arrived during inspection for Kitchen machine and bar machine. Corrected On Site.
  • Critical - Hand wash sinks lacking proper hand drying provisions. 2 sinks, towels just delivered. Corrected On Site.
  • Critical - No conspicuously located thermometer in holding unit. Bar 2 door cooler. Corrected On Site.
  • Critical - Observed 3 small flying insects in bar area, by lemon slicer. Repeat Violation.
  • Critical - Observed buildup of stains in the interior of 2 ice machines.
  • Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands when putting on gloves.
  • Observed gaskets with slimy/mold-like build-up. Bar 2 door. Back Prep unit .
  • Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food. Flour. Corrected On Site.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Various Walk in items near door, see comments. Corrective action, door shut after delivery.
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. Milk- bar.
  • Critical - Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice). Baked potatoes.
  • Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Left from yesterday per label. Corrected On Site.
8/28/2012Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
3/26/2012Complaint FullCall Back - Complied
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner. Plates on shelf by dish machine. Corrected On Site.
  • Equipment and utensils not properly air-dried. Wet glasses stacked at bar.
  • Equipment or utensils not designed or constructed in a durable manner. Container with no handle in horseradish. Server area. Corrected On Site.
  • Critical - Food not properly protected from contamination. Dirty soda hoses touching ice for customer, also holster hose laying on ice. Splash guard needed at handwash sink next to open ice bin. Bar.
  • Critical - Handwash sink not accessible for employee use at all times. Lemonade dispenser container in front of it, server area. Corrected On Site.
  • Critical - Manager lacking proof of Food Manager Certification. At other location. Faxed in. Corrected On Site.
  • Critical - No conspicuously located thermometer in holding unit. One door cooler. Corrected On Site.
  • Critical - No handwashing sign provided at a handsink used by food employees. Server area.
  • Critical - Observed dead roaches on premises. One dead roach on floor by soda syrup shelf in kitchen. Cleaned up. Massey Pest Control came 3/17/12 Corrected On Site.
  • Critical - Observed food being cooled by nonapproved method. Pasta being cooled with cover on. Walk in cooler. Uncovered and stired. Corrected On Site.
  • Critical - Observed handwash aids at a non-handwash sink. Soap at dump sink. Bar. Corrected On Site.
  • Critical - Observed improper vertical separation of raw animal foods and ready-to-eat foods. Bag of fries sitting on raw hamburger, reach in freezer. Corrected On Site.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Whipped cream mixture 62F, butter creamy blend 63F, at server area; spinach dip 48F in drawer cooler; scampi butter 60F cook line table. Explained Time as Public Health Control. Repeat Violation.
  • Critical - Observed sanitizing solution exceeding the maximum concentration allowed. More than 400 ppm, Quat. Sanitizer bucket. Corrected On Site.
  • Critical - Observed small flying insects in bar area. Two little flies.
  • Critical - Observed toxic item stored by food. Sanitizer spray bottle on prep table in kitchen, another one on tea maker. server area. Corrected On Site.
  • Critical - Unlabeled toxic container does not bear the manufacturer's label. Soap/hand sanitizer at hand sinks.
  • Critical - Vacuum breaker mising at hose bibb. Faucet by steam table in kitchen and outside.
3/21/2012Complaint FullAdministrative complaint recommended
  • Critical - Dishmachine chlorine sanitizer not at proper minimum strength. DO NOT USE DISHWASHER UNTIL IT PROPERLY SANITIZES
  • Observed build-up of mold-like substance on surface of nonfood-contact surface. Cooler at back
  • Observed gaskets/seals on cold holding unit in poor repair. reach in cooler at cookline
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Wings and beer wash- raw drop station Corrected On Site- iced
  • Critical - Potentially hazardous food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. raw beef portioned at 11:40am, 48-53F scallopps portioned at 9:40am , 45 F Corrected On Site-discarded
9/13/2011Routine - FoodInspection Completed - No Further Action
  • Critical - Hand wash sink lacking proper hand drying provisions, BAR:
  • Critical - Handwashing cleanser lacking at handwashing lavatory, BAR.
  • Critical - No handwashing sign provided at a handsink used by food employees, BAR.
  • Critical - Observed buildup of slime on soda GUN HOLSTER HAS STANDING LIQIUD.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
  • Critical - Observed live flies in kitchen.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Corrected On Site.
6/8/2011Routine - FoodInspection Completed - No Further Action
  • Critical. Observed cloth used as a food-contact surface. Under cutting board
  • In-use utensil for potentially hazardous food not stored in a clean, protected location. Tongs hanging on oven door, on back line. Corrected On Site.
  • In-use ice bucket for ice not stored inverted. By ice machine Corrected On Site.
  • In-use utensil not stored with handle above the top of potentially hazardous food and the container. Scoop in flour bin. Corrected On Site.
  • Observed utensils stored in crevices between equipment. Knife stored between steam table and make table cooler.
  • Observed single-service articles improperly stored. To go boxes on shelf, not stored inverted. Corrected On Site.
  • Drain cover(s) missing. Along cookline
  • Critical. No handwashing sign provided at a handsink used by food employees. Sink behind bar
  • Floors not constructed easily cleanable. Broken floor tiles in front of ice machine Repeat Violation.
  • Observed grease accumulated under cooking equipment. By fryers at front line, leaking oil.
8/19/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Observed food stored in a unprotected area. Soiled container sitting on top of bacon bits Corrected On Site.
  • Observed equipment in poor repair. Cracjed ice scoop
  • Observed cutting board grooved/pitted and no longer cleanable. On front line
  • Observed utensils in poor condition. Chipped plates on line. Corrected On Site.
  • Observed old labels stuck to food containers after cleaning. clean dish rack
  • Observed old food stuck to clean dishware/utensils. Ladles hanging by 3 compartment sink Corrected On Site. Repeat Violation.
  • Wet wiping cloth not stored in sanitizing solution between uses. By slicer machine
  • Observed clean utensils/equipment stored in dirty drawers, racks, vestibules or toilet rooms, or between equipment/walls. Utencils in dirty storage pans, by dishmachine
  • Observed single-service articles stored without protection from contamination. Meat temperature marker sticks stored in soilec container Corrected On Site.
  • Observed leaking pipe at plumbing fixture. Under handsink by dishmachine
  • Floors not maintained smooth and durable. Chipped tiles in front of fryer.
4/26/2010Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
4/7/2010Routine - FoodCall Back - Complied
  • Violation: 18-04-1 Observed old labels and food stuck to food containers after cleaning. Repeat Violation.
  • Violation: 24-08-1 Equipment and utensils not properly air-dried. Repeat Violation.
12/4/2009Routine - FoodCall Back - Complied
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. remoulade 44, sour cream 44; prime rib 45, sauce 45, spinich dip 46, ham 45, soup 45, soup 55 (discarded) in walk in Repeat Violation.
  • Critical. Reheated food for hot holding not reaching 165 degrees Fahrenheit within 2 hours. leftover soups reheated to 110-137 Corrected On Site-taken back for further reheating.
  • Critical. Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. walk in cooler
  • Critical. Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food. Corrected On Site.
  • Multiuse food-contact surface not smooth, free of breaks/cracks/chips/pits/crevices. ice bucket
  • Observed old labels and food stuck to food containers after cleaning. Repeat Violation.
  • Critical. Dishmachine chlorine sanitizer not at proper minimum strength.
  • Equipment and utensils not properly air-dried. Repeat Violation.
12/3/2009Routine - FoodAdministrative complaint recommended
No report available. 6/18/2009Routine - FoodCall Back - Complied
No report available. 6/17/2009Routine - FoodWarning Issued
No report available. 1/21/2009Routine - FoodCall Back - Complied
No report available. 1/20/2009Routine - FoodWarning Issued
No report available. 9/30/2008Routine - FoodInspection Completed - No Further Action
No report available. 9/30/2008Complaint FullAdmin. Complaint Callback Complied

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