Happy House, 6856 South Florida Ave, Lakeland, FL - Restaurant inspection findings and violations
Business Info
Ratings Summary
Based on 2 votes
| Overall Rating: |    | 3.4 |
| Ratings in categories: | ||
| Food: |   | 4.5 |
| Service: |  | 3.0 |
| Price: |   | 3.0 |
| Ambience: | | 3.0 |
| Cleanliness: | | 3.0 |
Inspection findings | Inspection Date | Type | Disposition |
|---|---|---|---|
|
07/30/2014 | Routine - Food | Inspection Completed - No Further Action |
|
5/20/2014 | Food-Licensing Inspection | Inspection Completed - No Further Action |
2 User Reviews:
JW Dietrich
Added on Jul 11, 2015 2:08 AM
Visited on Jul 9, 2015 7:00 PM
One star because of mixing up order and refusing to correct it, severely lacking in customer service. Best thing about Happy House is that it has free delivery. Food is decent but portions seem smaller then another nearby Chinese restaurant (at nearby Publix parking lot). Also on my order that was for delivery Happy House got order incorrect and would not fix it, they say they rather lose a customer then make an order correct. Had ordered house special fried rice but got plain fried rice instead, called about mix up wanting to have the $2 difference refunded but they said "No"... said rather lose a customer then refund $2 for difference in price. As I went through rest of order found they had mixed up more of the order but price wise was the same. Had ordered orange chicken with noodles and bourbon chicken... got bourbon chicken with noodles and some kind of chopped pork dish instead of orange chicken. Chopped pork... taste like chicken, right? Was hoping to make this place my go to place for Chinese food, I like to do at home buffets and often place large orders. This will be last time I'll order from there.
Would you recommend HAPPY HOUSE to others? No
Report reviewCatherine Sorensen
Added on Jan 3, 2015 7:32 PM
Visited on Jan 3, 2015 12:00 PM
The food was very good. Its not salty at all. We enjoyed every bit of it. The house special lo mein was just right. The honey wing and french fries were good as well. My son enjoyed them very much. My husband had the Roast pork with chinese vegetables and enjoyed it all. Everyone had the chicken wing with honey and they were delicious. The wonton soup was just okey, nothing special about it. I had the leftover roast pork fried rice and it was good. The delivery service was prompt and on time. The website was friendly user, easy to find, place the order and when I called to see if the order was processed and delivered the lady on the other line was friendly and courteous and told me that the order was on it way to be delivered. Thank you for your service.
Would you recommend HAPPY HOUSE to others? Yes
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