LaDonna Hinton
Added on Jan 10, 2017 11:39 AM
Visited on Jan 10, 2017 9:12 AM
The customer service at this location is deplorable. The "store manager" Jessica, is COMPLETELY disrespectful and has shown this on multiple occasions. Iliterally had to refund my money, and drove to work in tears from the way I was treated by her and her employee, while other customers just watched. I refuse to ever spend my money at this location ever again. The entire interaction from beginning to end of transcation was horrible. If the video from inside the store could be shown, you would'nt even need the sound to be able to tell how rude she was being. Laying my change and ID on the counter, after I politely handed it to her. Then proceeding to walk away, laughing under her breathe. She went to the back room, ignoring my request to speak with her. All she kept saying was she is the store manager and speaking under her breathe while laughing. I work in customer service, and this is completely unacceptable! especially for the person Speedway gave authority to run an entire store! I have never felt so disrespected and embarrassed in my entire life. I am waiting on contact from the district manager. After that, I'll be calling the corporate office. Jessica does not deserve a management position, or to be in customer service at all! Speedway has lost a very loyal customer today. & I am letting everyone know NEVER to visit this location.
Would you recommend SPEEDWAY #6135 to others? No
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