UPS locations in Jackson, MI

Dropped my package off at this location. It was scanned in by them but UPS says they never received the package, but the retail location assumes no responsibility even though they were the last ones with the package and scanned the item in. Been looking for resolution of this matter for over three months. Worst part is I even insured the package and now my business is out $750.00. The retail location and UPS cannot come to an agreement on who owe us so we are just shit out of luck!

Phone number listed is not in service. They give you a new number which is actually Office Max's number. What a runaround; and to no avail. You would think they would keep information up-to-date so people could reach them when information is needed. An unpleasant experience all around. I am at a loss to obtain information I need. Also was unable to determine address of actual UPS location inasmuch as this parties' phone number was not available to me. Why do we as consumers need to run into such roadblocks? I am handicapped and unable to run around looking for needed information.

This summer my driver left my package on my front step in the rain. The box was so wet it fell apart. Now all of my Christmas packages are being left out in the snow in front of my garage or steps when I have a front porch! My mailman leaves all of my packages inside my porch and we never have a problem. I don't understand why the driver is so lazy? Or maybe not that smart? I have had a couple friends complain about the same thing. Tried to contact the office....got no one.
Well UPS you have lost my business!!!! I have shipped out all of my packages via US post office!