Tim Hortons locations in Columbus, OH

my wife just brought home an extra large decaf that was supposed to have just cream, and a long john donut. the coffee was old, strong, and terrible, and for some reason had sugar in it. the donut was stale and hard. and I would not recommend this particular tim hortons to any living soul, but if you don't want to travel further than 3 miles for tim horton's, this is your only option. very dissatisfied with old and stale products, I pay for fresh, warm coffee and donuts, I expect quality, however I'm met with a giant let down every time.

I asked if all coffees were a $1 since its national coffee day and the employee began to tell me that the medium roast is $1. I said i was told all coffee was a $1 today and she said she was not aware. She refused to give me a coffee for $1 even after telling her one of my co-workers was just there and got a coffee for a $1. Very poor service and employees need to be updated on everyday specials.

I hate when you repeat your order 2 times and they still get it wrong and then you try to call and nobody will answer the phone. I ordered 1 sausage egg cheese biscuit, I get home and no sausage. How hard is that order? What's really bad is the girl repeated it and said it right. What a way to start the day.