Burger King locations in San Antonio, TX

This is the third time I've visited this Burger King. I wanted to give it another chance, but this was the third strike! The lobby was very dirty, it was filthy, and we had no choice but to sit at a dirty table, or clean it ourselves. There was no welcome to us, and when we were standing for our order to be taken, no one came up until 10 minutes later to take our order. After waiting for 10 more minutes, we decided to go up to the counter to see what was going on, and they did not even put our order ticket up there!! After another 10 minutes, they threw the tray with our food on the counter, did not even apologize for the wait, and did not even tell us, that was our order, because there were a few more people waiting for their food! After we sat down, we tasted some of it, and it was disgusting! What do you expect when your fries/onion rings are thrown back into the fryer to be "warmed up"... We asked for our money back, and the manager gave us attitude and did not want to hear our comments and concern, instead he literally said he did not want to hear it, he gave us our money back and walked off. Poor customer service, poor cleanliness, poor communication. We wanted to have a nice lunch, but instead, this ruined our day. I hope next time they hire more people and try again better the next day for future customers.