Restaurants in Salt Lake City, UT

ABSOLUTE NIGHTMARE!!! the food was okay. The manager was a nightmare. I had just sat down to eat some food from the salad bar. The waitress showed up and asked how my family was doing. Just then I took a bite of the cantaloupe. It was rotten. I spit it out. The waitress saw this and immediately apologies and says she will remove it from the bar. I thank her. These things happen on buffet items. Quickly after the manager, Chesley, arrives to ask how things were goibg. I simply stated that I bit into a piece of cantaloupe that was rotten, but it looks like or was taken care of. Then the fun begins. She then tells me that the food was not rotten. Both my wife and I told her that it was and that the waitress witnessed it too. She called me a liar and that Sizzle never has rotten food. She stated that she tried a piece and it was fine to her. I asked her to try a piece of mine, that was not touched and she refused. I then said I would not be called a liar. She then yelled at me not to take a tone with her. I then stated that I wanted a refund and we were leaving. She said fine. Then she turned around and argued again with me and said we get no refund. I insisted that since we ate no food, a refund was appropriate. After her yelling at me again in front of her staff, she agreed to give me a refund. I went to the front to get the money. After I got the money, I told her not to call a customer a liar and I was never eating here again and proceeded to leave. She chased me down yelling for me to stop leaving. I turned and told her I was leaving. As I got to the door she yelled again. I turned a final time. She pointed her finger withing inches of my face and yelled at me to leave the restaurant. I reminded her that I was doing just that and she was the one that wanted me to stop and engage her. She opened her hand and raised it to what appeared to be an attempt to slap me. I told her not to be aggressive or get physical with me. She screamed at the top of her lungs that I had to leave immediately or she was going to call the cops and that I should not yell at her. On a side note, I was sick this day. I had laryngitis and could barely speak above a whisper without tremendous pain. I reminded other one final time that I was leaving till she stopped me to confront me and argue and that I was leaving again. I turned my back on her and left. On the way out she screamed that I was banned from Sizzler for life. Needless to say, I have no problem with that. Early on I asked for the manager's number. She gave me the store's number. When I called to complain, she answered and hung up on me. I hope that the owner, Jake Cohoon, does not approve of this behavior. We had been to Sizzler 2 times before in the previous week. So far I have not been able to get a hold of him. A different manager stopped by our table to see how our dinner was and was completely nice and friendly. Until Chelsey finds other employment, I will not only never come again, but will actively discourage others from going there, no matter their "deals."

I have had three terrible experiences in a row at this Sizzler. All three times with food being under cooked. Forks and/or drinking glasses with dirt on them. The servers do not care about you unless you are a party of 10 or larger. The staff will argue with you over what is/isn't clean, as well as the management arguing with you over your experience.