Quote:
Originally Posted by tabbcat
Nah, Lenovo's have a hard-drive password... there is no administrator account if I recall correctly. Or it doesn't override the hard-drive pw. But yeah, they should be able to get the Windows pw on their own.
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There is a program that you can read off the codes of the laptop when you go to change that HD password, its a lenovo program, you read the digits to the person on the phone, then they read you back a ridiculously long password to enter and you are in.
A bank I worked at had the same thing, people would forget their HD password often and the help desk reset them often.