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Old 08-20-2021, 07:34 AM
 
7 posts, read 3,716 times
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Received an email requesting that I submit my 2020 proof of income. There is a link labeled claim which does not work. Have tried unsuccessfully to call the UI office, no one ever available. I have contacted my state senator's office who contacted the DOL. They replied with an email to change my password. I did that and the link still does not work. Now what do I do? Should I just wait till the DOL requests that I repay the unemployment I received and file and appeal? I am at my wits end with thi

Thank you for any help anyone can provide.
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Old 08-20-2021, 07:09 PM
 
3,259 posts, read 2,768,049 times
Reputation: 476
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Originally Posted by roostie View Post
Received an email requesting that I submit my 2020 proof of income. There is a link labeled claim which does not work. Have tried unsuccessfully to call the UI office, no one ever available. I have contacted my state senator's office who contacted the DOL. They replied with an email to change my password. I did that and the link still does not work. Now what do I do? Should I just wait till the DOL requests that I repay the unemployment I received and file and appeal? I am at my wits end with thi

Thank you for any help anyone can provide.
is the link expired? how long ago did you receive the e form? lots of people missed seeing them in their mail and the link is expired and they had to try to call to get an Agent to resend the email with the new link.

if the email is one resent to you. did you try using a different browser?. I thought the form mentions something about not using safari (if you are trying to do it from your iphone). i've seen others also say to try to do it incognito (private) when you click the link.

Can you still log into your DOL dasboard online account? just making sure the issue isn't actually with your log in to your DOL account versus the link they sent.
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