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Old 04-12-2011, 01:44 PM
 
Location: Tucson, AZ
135 posts, read 342,166 times
Reputation: 169

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What I mean is, why can't I get ahold of someone in the Water Department? Has anyone in the history of Tucson been able to get through to a human being? I've tried many times over the last week to contact customer service and I've been on hold for up to half an hour each time - or disconnected.

Hello, is anyone home?? No wonder Tucson is such a mess!
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Old 04-12-2011, 08:58 PM
 
444 posts, read 1,352,172 times
Reputation: 423
Southwest Gas is worse. They're probably transferring you to the same person each time. If you're spending all this time, just go down there. That can't put you on hold forever when you're standing there.
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