Definitely go for April, end of June will be miserably hot. Riviera Maya is a great locale for families, esp. if it is your first trip out of the country. I highly recommend a day trip to Playa del Carmen, which is easily accessible by taxi, for shopping. Also, Xel-Ha is a must-do the whole day, not a half-day Tulum, half-day Xel-Ha trip. Kind of expensive, but it is a natural bay with snorkeling, hammocks, dolphins, shopping, restaurants, tubing down a gentle river, parrots and beaching. One of my favorite places.
I recommend going through an agent. It may cost a little more, but if something happens and your flight gets cancelled or the hotel denies your reservation, contact your agent and they can fix it. Otherwise, you are on your own..
Just south of Playa del Carmen is a marina called Puerto Aventuras. Here you can shop, see dolphins, sea lions, and other animals, eat, and if you time it right, watch the chartered fishing boats come in and see the days catch. Also has a couple bars near the water with live music and dancing.
And PLEASE, get out and try some local food! All-inclusives are great for families but the food is usually mediocre. Eat at least a couple meals away from the hotel!
I am in charge of the FAMILY VACATION in 2011 and this area is my #1 choice. Lots to see and do, or do nothing if that is your preference.
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Puerto Aventuras :: Riviera Maya Information and Reservations!