L.A. Times Investigation: Toyota Delayed Recalls, Ignored Owner Complaints for Reputation (vehicle, 2009)

[missionhome]

Thought this was an interesting read and curious as to what you all think about what they found (or didn't). Toyota is taking a bit of a hit to its reputation with the recent issue with the accelerator pedal in its vehicles. Seems Toyota may been trying to cover up cases getting exposed, especially with their generous settlements in law suits that require the plaintiff to sign a confidentiality agreement and not speak of the issue again.

"A peerless reputation for quality and safety has helped Toyota become the world's largest automaker. But even as its sales have soared, the company has delayed recalls, kept a tight lid on disclosure of potential problems and attempted to blame human error in cases where owners claimed vehicle defects."

Toyota found to keep tight lid on potential safety problems -- latimes.com

Graphic: Paper trail -- latimes.com

http://www.latimes.com/business/la-1...259535.graphic

[karpiel]

Everyone knows computers aren't perfect, right? Programs have problems all the time, the more complex they get, the more things WILL go wrong. How often has a calculator failed on you? Cars with an actual throttle cable are FOR THE WIN.