Carcrazy,
that's really interesting! We had just the reverse experience living in VA. We started with one chain (Merry Maids, actually), then went with another then with a woman that I found through a work internet/classified. The chains we used actually got worse over time, we never had the same team, we found out after that they'd stolen some things from us and it was just not great. When we found our cleaning lady, she was amazing, she was like our family after working with us for 3 years. We'd spend holidays at her house with her family!
Would you mind pm'ing me how much you pay an hour and about how much you end up paying for cleaning? Again, just trying to budget. I'll definitely contact them based on your recommendation...now that i think of it, see if you can get a discount on a clean if you recommend them and we end up using them, not a bad idea
I'd love to hear someone else's experiences with them or a recommendation for someone.
Happy new year everybody!