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We have had this snow blower for about five years and overall it's been a good product for us. Starting it up is confusing the first few times you use it because you have lots of things to remember. You have to pull the choke button twice, turn the fuel on, and push the engine button before pulling the crank. Once it starts it works pretty good but doesn't go down that deep. You aren't going to have a perfectly shoveled driveway. It always leaves a little snow behind, which is very typical I think of most snow blowers. You have to manually turn the spout every time you change directions on snow blowing too, which can be time consuming. The snowblower has trouble removing heavy snow at the end of the driveway that results from snow plows driving past your house. The snowblower is great for doing sidewalks and straight areas that don't require a lot of turning. Once you have to start turning a lot, it gets a little bit annoying. Snow blows in your face a lot too. The product is nice looking and fits easily in the garage. The gas seems to last a long time, so we aren't constantly filling it up in the middle of a job. There are no safety features on the product other than the way the gas tank is set up with a very tight cover to open and close. For the price, this is a great product. Toro, John Deere and Troy Bilt all make similar products and this one stacks up pretty well by comparison. We paid between $400 and $500 and John Deere costs closer to $1000 because it blows out snow much more powerfully without having to constantly turn the handle.