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So, you experienced poor service in a restaurant? You are not unique, it has happened to everyone. Complain to the manager or don't go back are your options.
Complaining to a bunch of internet strangers is weird.
So, you experienced poor service in a restaurant? You are not unique, it has happened to everyone. Complain to the manager or don't go back are your options.
Complaining to a bunch of internet strangers is weird.
Exactly. We get poor service, we don't go back. One time we ate at a Ruby Tuesday, service was very bad as waitress had to double as bar hop. Not her fault but managers fault. Food was not real good so we vowed to not go back. Fats forward 18 months and after hearing about new management we decided to try again. This time food was good but service was horrible. We waited 50 minutes for our food. Will never go back again.
Sooner than later restaurants will follow Olive Garden, Panera, McD, etc with tablets replacing waiters and waitresses and only have bus boys/girls and the cost of servers will be even less.
This is not what I’m looking forward to, unless we have another experience like we had this weekend.
Our experience was as follow;
- Ordered water without ice with lemon. We received water with ice without lemon. ( not a big issue but it shouldn’t be a big deal to bring what is ordered after writing down the order by waitress)
- Salad without croutons and no tomatoes. We received Salad with croutons (easily to take off so not an issue)
- Ordered side of mayo - after waitress came back three times to ask how everything was and each time asking for mayo, finally the mayo came after third time mentioning the mayo missing
- Ordered fries with one meal and was put on plate of another person- not delivered in separate bowl or plate
- Ordered side of rice and was placed on plate of wrong person
The waitress came every minutes to ask if everything was ok, interrupting our conversation every time.
Then she came and pick up all plates and wanted to take the plate of one person who wasn’t finished and offering to box up the meal, so the person asked if it was ok to finish the meal in the restaurant.
No appetizer was ordered and there were booth/tables available in this overall busy restaurant. we were in and out within 45 min- 1 hour so it is not that we didn’t order enough as some alcohol was ordered as well.
The waitress came with the bill before asking if we wanted dessert. The food is great at this restaurant and overall they have better waiters/waitresses. Usually a manager will come to your table to check if everything is ok, and we never had a manager come by. I assume the restaurant is cutting down on cost as many restaurants are opening in our booming area.
This weekend we wished we had a tablet to order and not the annoying waitress who came constantly to bother us with her questions and wrong delivered food.
No wonder our tip resembled the service and was based on the good meal as the cook needs to be getting some extra but tip was less than 20% which we usually tip. 15% is more than enough for this experience.
I’m starting to appreciate the Olive Garden tablet where you can pay at the table and at some of their restaurants can order on the tablet. Sorry waiters and waitresses, we come for the food and to enjoy our meal and conservations with friends.
We appreciate the good waiters/waitresses so much and hate their jobs to be cut due to the nuisance of bad waiters, waitresses that can’t wait for the finish line when you get the overly smiling sentence to thank you so much and have a wonderful evening, to see if that line will save the tip amount.
Indeed. And props to you for not referring to it as 'fine dinning.'
I keep it classy.
I don't it eat out anyway. One, I'm an involuntary health nut. Two, I'm so damn cheap it takes me months of deliberating on whether or not to drop a few bucks on paper towels. Going out to eat would never make the first cut.
I think tablets would be a good thing in a chain restaurant. You don't go there for the service or ambiance anyway. If you had a special request or dietary issue, as long as you could contact a human via the tablet, I think it would work. No tips either! Tipping is getting annoying and these places aren't getting the best servers anyway and then they're paying them peanuts.
Save the good servers for the real restaurants. The other day when we went out for Indian food, it wasn't a really fancy place, but it was nice. And the waiter was amazing--helpful, friendly, even got dh something he really wanted but that wasn't on the lunch menu, then when I didn't order a dessert, he brought me a little something anyway so I wouldn't feel left out while dh sat there eating his dessert. (I didn't eat it--gave it to dh, but it was thoughtful of him.)
Now THAT was nice. At the end, he was so interesting to talk to that we must have sat there for another ten minutes, enjoying every bit of it. The experience was a great addition to a great meal, even though it was just a lunch. We left a big tip. Usually I resent having to leave a tip--the food is expensive enough so why do we have to pay the servers also? But this person made me want to leave a tip.
With automation , self driving cars, tractor trailers, cabs, waiters and waitresses a thing of the past, no clerks, supermarket checkers, so many areas replacing people, there will be robots making robots and no working people . Then there will be people on welfare with many less working people and no tax base.. then the poor people will have no money to buy all that the robots make . Doesn't sound like a good plan to me. All to save a few dollars , but putting masses of people out of work.
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