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That's a real good peeve, Jezer. There is no excuse for professionals not action professionally! An administrator at the law firm I used to work at was a very crass and rude person and did not act professionally at all around the employees, nor the clients, no vendors.
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Unprofessional people.. That seems to be the trend with some people these days, no matter how professional they look.
I hope your daughter gets things straightened out with the letting (property management?) company manager.
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