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Old 04-23-2012, 03:08 PM
 
180 posts, read 392,150 times
Reputation: 44

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I would also try and speak to them again although I have found they aren't the brightest candles on the cake.
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Old 04-23-2012, 04:35 PM
 
Location: B.C. and Las Vegas
611 posts, read 952,742 times
Reputation: 444
Were any of them for 4 to 8 days of service periods? LOL I also just got a phone call here in Canada about an hour ago from Cox saying I have an open order for connection...I said "Yes I know. I arranged that last week with you". She then proceeded to tell me the order must be completed in 10 days or its cancelled. I told her that I told the representative last week we wouldn't be down to Nevada from Canada until mid May. At that time I was to go to their office and give them their required $100 deposit and physically be in the condo for hookup. I told her that I received a LV phone number for the landline phone from the original rep too. Now this other person that just phoned today says the phone number will be retracted and no good now...I will get a new one when I come to their office on Ranchero when we get there in May.
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Old 04-23-2012, 06:26 PM
 
180 posts, read 392,150 times
Reputation: 44
Same thing here but they took the deposit mid Jan. and gave me a phone and said that the phone install kit (Modem and cordless phones) would be delivered Mar. 1 when we were down there. When it wasn't delivered I called and they said everything was canceled. I ended up going to their store and picking up ever thing including a "free" cable box with show time which next time we are back in town is going straight back, They are worse than used car salesman!!
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Old 04-23-2012, 06:37 PM
 
Location: Kingman AZ
15,370 posts, read 39,155,726 times
Reputation: 9215
Quote:
Originally Posted by StaggerLee22 View Post
I think you spoke to a moron.
Before I moved here in 2011, I turned on and off the TV and Internet service 4 [f o u r ] times over the course of a year and a half.

Call them again and demand to speak to somebody with a brain.

im sorry.....that person is on vacation til further notice
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