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Old 04-05-2011, 06:02 AM
 
7,372 posts, read 14,704,178 times
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Was running a 9800gtx and a friend brought over a radeon 4870. Popped in the new video card, didnt notice much of a difference so i gave it back to him(so i wouldnt have to give him money for it) and threw back in the 9800gtx. Now my computer will randomly shut down for no reason. Ive tried re seating the video card along with everything else like the ram, sound card etc etc. All the drivers are installed correctly. It only seems to shutdown when im doing something graphically intensive like playing a video game or something. I cant for the life of me figure out what went wrong.
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Old 04-05-2011, 06:21 AM
 
Location: Matthews, NC
14,688 posts, read 26,659,930 times
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Did you check the event log to see if it shutting down due to high temperature? Have you tried different outlets/power cords/power strips?

Might also be a bad power supply on the board itself.
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Old 04-05-2011, 06:23 AM
 
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How do i check event log?
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Old 04-05-2011, 06:38 AM
 
Location: San Antonio, TX
11,495 posts, read 26,940,370 times
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I had that problem and it was the fan. It only shut down when we were playing games.
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Old 04-05-2011, 06:52 AM
 
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Yeah, it sounds like it is overheating. Check the fan and also check to see if a heat sink may have came loose. There are various free apps for checking/monitoring temps and fan speeds which you can find at the download sites and by googling if you are interested in checking them.
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Old 04-05-2011, 06:52 AM
 
7,372 posts, read 14,704,178 times
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Quote:
Originally Posted by Hedgehog_Mom View Post
I had that problem and it was the fan. It only shut down when we were playing games.

How did you fix your problem? I have had this problem before and found that a cord was getting into the fan. I duct taped it so it would be out of the way and it fixed the problem. This time its not the cord, as its still pretty well duct taped out of the way.

I dont think its my power supply. I have a 750w asus power supply which is more than enough for what my computer is packing.
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Old 04-05-2011, 07:58 AM
 
41,813 posts, read 51,177,467 times
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This needs it's own external power? Plugged in and you tried reseating the power?


Quote:
I have a 750w asus power supply which is more than enough for what my computer is packing
My experience has been they begin to fail over time and can't put out the rated power. Last comp I had came with 500w supply and after about 3 or 4 years I'd get the graphics card itself complaining about not enough power and it would go into a low power mode. Had to replace the PS, actually with a 400w unit and I had no issues after that.
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Old 04-05-2011, 02:43 PM
 
Location: Matthews, NC
14,688 posts, read 26,659,930 times
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Quote:
Originally Posted by skel1977 View Post
How do i check event log?
I didn't see that you mentioned what OS you are using, but the instructions are pretty much the same for all of them.

Working with Vista’s new Event Viewer

You are looking for the system event log. I think there is usually something like "critical temperature", assuming it had time to write the event before the shut down.

Look at the events on or around the time it crashed and hopefully they will help explain what is going on.
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Old 04-10-2011, 09:35 PM
 
Location: SCW, AZ
8,372 posts, read 13,520,292 times
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I addition to what has been suggested so far, you might also want to review the power related settings in BIOS. Then as suggested by someone else, run a Windows based temperature reading software. Even NVidia has a free utility that would display the GPU temperature as well.

Using a flash light or spot light also check the capacitors on the motherboard as well.

For troubleshooting purposes, I would also suggest leaving the side panel off so you can see if any of the fan stop, etc.
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Old 04-10-2011, 09:51 PM
 
Location: The Ranch in Olam Haba
23,707 posts, read 30,834,602 times
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Were you grounded before touching the computer? You may have static electrified the mobo.
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