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Old 07-30-2021, 11:24 AM
 
529 posts, read 713,347 times
Reputation: 497

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I bought a 7-day pass on my ventra card. After day 2 I lost the card and reported it lost through my web account. So a few weeks later I got a replacement in the mail. I also found the card I lost. My questions are:


1) If I activate the card now, will the remaining 5-days of the 7-day pass get active now? Or will that happen only when I try and use it on the CTA? The thing is I don't want the pass to activate now as I am not in Chicago. I won't be back for many months.



2) Can I still use the old card I found for anything? On my web account it shows as "reported lost" or something. I tried to activate it again but it said it's already been activated..
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Old 07-31-2021, 03:21 PM
 
2,568 posts, read 2,523,286 times
Reputation: 8479
What did they say when you called them?

https://www.ventrachicago.com/mobile...tomer-service/
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