11-05-2013, 12:57 PM
Location: Chicago
8 posts, read
14,827 times
Reputation: 11
Hi all,
So I am fairly new to Chicago. I've been here a little over two months now and am finally settled in and feeling comfortable in my new routine. My job is figured out, my cable, transportation, school, etc. All but for ComEd.
I have googled reviews, searched this website and looked up blogs alone on "ComEd" to see just what hell people were going through. Coworkers have said good luck. Online has said go into hiding. When we moved in at the end of August, our electric was on. I contacted ComEd and all they literally had to say was, "is your electric on? You're fine then." Okay, whatever that means. Around September 25, I realized we still never received a bill from them and went online to find their number. Their website was down and "under construction", and their phone lines were impossible to get through. I considered setting up an account via the automated service and that was a big fail because it wasn't offered in the end. Their site didn't go back up for days and their phone lines never cleared when I called. I waited again. Now, on October 20, we finally received a typed up letter stating, "New Resident: our records indicate electric is being used here, but no one has applied for our service. If you or your landlord have not contacted us already, and are living here, please do so immediately via
www.ComEd.com to keep the service on." I went right online and tried setting it up again, still no luck and the website wasn't working. I called. Although the woman was very nice, she was also very clueless. She asked how long ago we moved in and I told her the end of summer. She put in the specific date, took all of my information and then told me if I wanted to view a bill or pay on to go online at a later time and asked if there was anything else she could help me with.
I tried logging on for 2 days. Both days it told me I still wasn't an account holder even though I was holding the account number I had gotten over the phone in my hand. I called and it told me the request for an operator at this time was invalid. Waited a day, logged back online. It is showing my meter will be read on November 22, and as of today my account balance is $0.00.
So.. this woman either put we just moved in on our account, my landlord has been dealing with it just through the building's name or their system is an overall mess. Has anyone else had this, or a similar to this problem with ComEd?
Best,
amandarporter
11-05-2013, 01:29 PM
28,453 posts, read
85,379,084 times
Reputation: 18729
While ComEd (or the outsourced provider of its website...) may look like the "bad guy" here it is impossible to know what is real deal w/o more information about the OP's situation -- have they been in contact with the landlord? Many times a competent landlord will have the authority to get service started and provide the tenant info to ComEd so that everything "is on" for the move in.
11-07-2013, 03:17 PM
Location: Chicago, IL
255 posts, read
583,725 times
Reputation: 244
I've had a few ComEd accounts, never had a problem starting/stopping/moving service.
11-07-2013, 03:18 PM
14,798 posts, read
17,685,669 times
Reputation: 9251
I've never had a problem.
11-08-2013, 07:13 AM
Location: Skokiewood
732 posts, read
2,981,525 times
Reputation: 664
ComEd is a mess. My condo building was new construction in 2007 and has four units. Of the four, two units have meters and receive bills, one has a meter but the owners have never received a bill, and one unit doesn't have a meter and doesn't receive a bill. The common area electric also has a meter but the association has never received a bill. (And we've experimented to make sure that the two units getting bills are not being billed for the usage of the other two units).
11-08-2013, 07:33 AM
11,975 posts, read
31,792,528 times
Reputation: 4645
Quote:
Originally Posted by
Thepreacherswife
ComEd is a mess. My condo building was new construction in 2007 and has four units. Of the four, two units have meters and receive bills, one has a meter but the owners have never received a bill, and one unit doesn't have a meter and doesn't receive a bill. The common area electric also has a meter but the association has never received a bill. (And we've experimented to make sure that the two units getting bills are not being billed for the usage of the other two units).
In this case, the developer/builder set it up incorrectly when the project was constructed. It sounds like they didn't split the service correctly, and that would make me wary of ALL of the electrical in the building. I'm sure ComEd could fix it if they dedicated the resources, but the builder is really the culpable party here.
11-08-2013, 08:27 AM
28,453 posts, read
85,379,084 times
Reputation: 18729
Lots of messy building issues like this...
Quote:
Originally Posted by
Lookout Kid
In this case, the developer/builder set it up incorrectly when the project was constructed. It sounds like they didn't split the service correctly, and that would make me wary of ALL of the electrical in the building. I'm sure ComEd could fix it if they dedicated the resources, but the builder is really the culpable party here.
When the city was experiencing a massive boom in small / midsized condo developments there were many places "approved" with horribly flawed utility layouts -- I personally know several folks in such situations where vital parts of the utility infrastructure are located in inaccessible parts of the building. You cannot blame ComEd for these screw ups! Electric meters, gas, or water service cutoffs that are inside closets or ground level retail space are often a sign that the builder was "doing somebody a favor" -- the folks that should have disallowed such monkey business were in the City's permit offices. If they were over worked / incompetent / on the take I suppose someone in the water department /Peoples' Gas / ComEd could have asked to have things made right but that assumes that the installation crews, who almost certainly know such efforts are futile with a real "clouted up winner" , would have wasted their time...
Ah the joys of letting corrupt elected officials run things!
11-08-2013, 03:00 PM
Location: Skokiewood
732 posts, read
2,981,525 times
Reputation: 664
Quote:
Originally Posted by
Lookout Kid
In this case, the developer/builder set it up incorrectly when the project was constructed. It sounds like they didn't split the service correctly, and that would make me wary of ALL of the electrical in the building. I'm sure ComEd could fix it if they dedicated the resources, but the builder is really the culpable party here.
Quote:
Originally Posted by
chet everett
When the city was experiencing a massive boom in small / midsized condo developments there were many places "approved" with horribly flawed utility layouts -- I personally know several folks in such situations where vital parts of the utility infrastructure are located in inaccessible parts of the building. You cannot blame ComEd for these screw ups! Electric meters, gas, or water service cutoffs that are inside closets or ground level retail space are often a sign that the builder was "doing somebody a favor" -- the folks that should have disallowed such monkey business were in the City's permit offices. If they were over worked / incompetent / on the take I suppose someone in the water department /Peoples' Gas / ComEd could have asked to have things made right but that assumes that the installation crews, who almost certainly know such efforts are futile with a real "clouted up winner" , would have wasted their time...
For sure, the developer massively screwed things up and skated by with minimal interference from an overwhelmed department of buildings - I'm not sure the building ever got a certificate of occupancy. Hell, we still what have what looks like a pigtail coming off the line in the alley and spliced into the main service going into the building. I'm amazed that during the summer we can all run our A/C at the same time. And yes, the meters are in a locked closet in the basement of the building. The meter reader only gets to see them if someone is around to let him in.
But at the same time, if ComEd is made aware of an issue (several times) that in this case is costing them money (i.e., people getting free electricity), you would think they would at least make an effort to try to figure out how to start collecting revenue from the other residents of the building. I'm sure it takes a Herculean effort to push something like that through ComEd's bureaucracy.
Please register City-data.com
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People in Group quarters - Crews of maritime vessels (%)
People in Group quarters - Other nonhousehold living situations (%)
People in Group quarters - Other noninstitutional group quarters (%)
Residents speaking English at home (%)
Residents speaking English at home - Born in the United States (%)
Residents speaking English at home - Native, born elsewhere (%)
Residents speaking English at home - Foreign born (%)
Residents speaking Spanish at home (%)
Residents speaking Spanish at home - Born in the United States (%)
Residents speaking Spanish at home - Native, born elsewhere (%)
Residents speaking Spanish at home - Foreign born (%)
Residents speaking other language at home (%)
Residents speaking other language at home - Born in the United States (%)
Residents speaking other language at home - Native, born elsewhere (%)
Residents speaking other language at home - Foreign born (%)
Class of Workers - Employee of private company (%)
Class of Workers - Self-employed in own incorporated business (%)
Class of Workers - Private not-for-profit wage and salary workers (%)
Class of Workers - Local government workers (%)
Class of Workers - State government workers (%)
Class of Workers - Federal government workers (%)
Class of Workers - Self-employed workers in own not incorporated business and Unpaid family workers (%)
House heating fuel used in houses and condos - Utility gas (%)
House heating fuel used in houses and condos - Bottled, tank, or LP gas (%)
House heating fuel used in houses and condos - Electricity (%)
House heating fuel used in houses and condos - Fuel oil, kerosene, etc. (%)
House heating fuel used in houses and condos - Coal or coke (%)
House heating fuel used in houses and condos - Wood (%)
House heating fuel used in houses and condos - Solar energy (%)
House heating fuel used in houses and condos - Other fuel (%)
House heating fuel used in houses and condos - No fuel used (%)
House heating fuel used in apartments - Utility gas (%)
House heating fuel used in apartments - Bottled, tank, or LP gas (%)
House heating fuel used in apartments - Electricity (%)
House heating fuel used in apartments - Fuel oil, kerosene, etc. (%)
House heating fuel used in apartments - Coal or coke (%)
House heating fuel used in apartments - Wood (%)
House heating fuel used in apartments - Solar energy (%)
House heating fuel used in apartments - Other fuel (%)
House heating fuel used in apartments - No fuel used (%)
Armed forces status - In Armed Forces (%)
Armed forces status - Civilian (%)
Armed forces status - Civilian - Veteran (%)
Armed forces status - Civilian - Nonveteran (%)
Fatal accidents locations in years 2005-2021
Fatal accidents locations in 2005
Fatal accidents locations in 2006
Fatal accidents locations in 2007
Fatal accidents locations in 2008
Fatal accidents locations in 2009
Fatal accidents locations in 2010
Fatal accidents locations in 2011
Fatal accidents locations in 2012
Fatal accidents locations in 2013
Fatal accidents locations in 2014
Fatal accidents locations in 2015
Fatal accidents locations in 2016
Fatal accidents locations in 2017
Fatal accidents locations in 2018
Fatal accidents locations in 2019
Fatal accidents locations in 2020
Fatal accidents locations in 2021
Alcohol use - People drinking some alcohol every month (%)
Alcohol use - People not drinking at all (%)
Alcohol use - Average days/month drinking alcohol
Alcohol use - Average drinks/week
Alcohol use - Average days/year people drink much
Audiometry - Average condition of hearing (%)
Audiometry - People that can hear a whisper from across a quiet room (%)
Audiometry - People that can hear normal voice from across a quiet room (%)
Audiometry - Ears ringing, roaring, buzzing (%)
Audiometry - Had a job exposure to loud noise (%)
Audiometry - Had off-work exposure to loud noise (%)
Blood Pressure & Cholesterol - Has high blood pressure (%)
Blood Pressure & Cholesterol - Checking blood pressure at home (%)
Blood Pressure & Cholesterol - Frequently checking blood cholesterol (%)
Blood Pressure & Cholesterol - Has high cholesterol level (%)
Consumer Behavior - Money monthly spent on food at supermarket/grocery store
Consumer Behavior - Money monthly spent on food at other stores
Consumer Behavior - Money monthly spent on eating out
Consumer Behavior - Money monthly spent on carryout/delivered foods
Consumer Behavior - Income spent on food at supermarket/grocery store (%)
Consumer Behavior - Income spent on food at other stores (%)
Consumer Behavior - Income spent on eating out (%)
Consumer Behavior - Income spent on carryout/delivered foods (%)
Current Health Status - General health condition (%)
Current Health Status - Blood donors (%)
Current Health Status - Has blood ever tested for HIV virus (%)
Current Health Status - Left-handed people (%)
Dermatology - People using sunscreen (%)
Diabetes - Diabetics (%)
Diabetes - Had a blood test for high blood sugar (%)
Diabetes - People taking insulin (%)
Diet Behavior & Nutrition - Diet health (%)
Diet Behavior & Nutrition - Milk product consumption (# of products/month)
Diet Behavior & Nutrition - Meals not home prepared (#/week)
Diet Behavior & Nutrition - Meals from fast food or pizza place (#/week)
Diet Behavior & Nutrition - Ready-to-eat foods (#/month)
Diet Behavior & Nutrition - Frozen meals/pizza (#/month)
Drug Use - People that ever used marijuana or hashish (%)
Drug Use - Ever used hard drugs (%)
Drug Use - Ever used any form of cocaine (%)
Drug Use - Ever used heroin (%)
Drug Use - Ever used methamphetamine (%)
Health Insurance - People covered by health insurance (%)
Kidney Conditions-Urology - Avg. # of times urinating at night
Medical Conditions - People with asthma (%)
Medical Conditions - People with anemia (%)
Medical Conditions - People with psoriasis (%)
Medical Conditions - People with overweight (%)
Medical Conditions - Elderly people having difficulties in thinking or remembering (%)
Medical Conditions - People who ever received blood transfusion (%)
Medical Conditions - People having trouble seeing even with glass/contacts (%)
Medical Conditions - People with arthritis (%)
Medical Conditions - People with gout (%)
Medical Conditions - People with congestive heart failure (%)
Medical Conditions - People with coronary heart disease (%)
Medical Conditions - People with angina pectoris (%)
Medical Conditions - People who ever had heart attack (%)
Medical Conditions - People who ever had stroke (%)
Medical Conditions - People with emphysema (%)
Medical Conditions - People with thyroid problem (%)
Medical Conditions - People with chronic bronchitis (%)
Medical Conditions - People with any liver condition (%)
Medical Conditions - People who ever had cancer or malignancy (%)
Mental Health - People who have little interest in doing things (%)
Mental Health - People feeling down, depressed, or hopeless (%)
Mental Health - People who have trouble sleeping or sleeping too much (%)
Mental Health - People feeling tired or having little energy (%)
Mental Health - People with poor appetite or overeating (%)
Mental Health - People feeling bad about themself (%)
Mental Health - People who have trouble concentrating on things (%)
Mental Health - People moving or speaking slowly or too fast (%)
Mental Health - People having thoughts they would be better off dead (%)
Oral Health - Average years since last visit a dentist
Oral Health - People embarrassed because of mouth (%)
Oral Health - People with gum disease (%)
Oral Health - General health of teeth and gums (%)
Oral Health - Average days a week using dental floss/device
Oral Health - Average days a week using mouthwash for dental problem
Oral Health - Average number of teeth
Pesticide Use - Households using pesticides to control insects (%)
Pesticide Use - Households using pesticides to kill weeds (%)
Physical Activity - People doing vigorous-intensity work activities (%)
Physical Activity - People doing moderate-intensity work activities (%)
Physical Activity - People walking or bicycling (%)
Physical Activity - People doing vigorous-intensity recreational activities (%)
Physical Activity - People doing moderate-intensity recreational activities (%)
Physical Activity - Average hours a day doing sedentary activities
Physical Activity - Average hours a day watching TV or videos
Physical Activity - Average hours a day using computer
Physical Functioning - People having limitations keeping them from working (%)
Physical Functioning - People limited in amount of work they can do (%)
Physical Functioning - People that need special equipment to walk (%)
Physical Functioning - People experiencing confusion/memory problems (%)
Physical Functioning - People requiring special healthcare equipment (%)
Prescription Medications - Average number of prescription medicines taking
Preventive Aspirin Use - Adults 40+ taking low-dose aspirin (%)
Reproductive Health - Vaginal deliveries (%)
Reproductive Health - Cesarean deliveries (%)
Reproductive Health - Deliveries resulted in a live birth (%)
Reproductive Health - Pregnancies resulted in a delivery (%)
Reproductive Health - Women breastfeeding newborns (%)
Reproductive Health - Women that had a hysterectomy (%)
Reproductive Health - Women that had both ovaries removed (%)
Reproductive Health - Women that have ever taken birth control pills (%)
Reproductive Health - Women taking birth control pills (%)
Reproductive Health - Women that have ever used Depo-Provera or injectables (%)
Reproductive Health - Women that have ever used female hormones (%)
Sexual Behavior - People 18+ that ever had sex (vaginal, anal, or oral) (%)
Sexual Behavior - Males 18+ that ever had vaginal sex with a woman (%)
Sexual Behavior - Males 18+ that ever performed oral sex on a woman (%)
Sexual Behavior - Males 18+ that ever had anal sex with a woman (%)
Sexual Behavior - Males 18+ that ever had any sex with a man (%)
Sexual Behavior - Females 18+ that ever had vaginal sex with a man (%)
Sexual Behavior - Females 18+ that ever performed oral sex on a man (%)
Sexual Behavior - Females 18+ that ever had anal sex with a man (%)
Sexual Behavior - Females 18+ that ever had any kind of sex with a woman (%)
Sexual Behavior - Average age people first had sex
Sexual Behavior - Average number of female sex partners in lifetime (males 18+)
Sexual Behavior - Average number of female vaginal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a woman (18+)
Sexual Behavior - Average number of woman performed oral sex on in lifetime (18+)
Sexual Behavior - Average number of male sex partners in lifetime (males 18+)
Sexual Behavior - Average number of male anal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a man (18+)
Sexual Behavior - Average number of male oral sex partners in lifetime (18+)
Sexual Behavior - People using protection when performing oral sex (%)
Sexual Behavior - Average number of times people have vaginal or anal sex a year
Sexual Behavior - People having sex without condom (%)
Sexual Behavior - Average number of male sex partners in lifetime (females 18+)
Sexual Behavior - Average number of male vaginal sex partners in lifetime (females 18+)
Sexual Behavior - Average number of female sex partners in lifetime (females 18+)
Sexual Behavior - Circumcised males 18+ (%)
Sleep Disorders - Average hours sleeping at night
Sleep Disorders - People that has trouble sleeping (%)
Smoking-Cigarette Use - People smoking cigarettes (%)
Taste & Smell - People 40+ having problems with smell (%)
Taste & Smell - People 40+ having problems with taste (%)
Taste & Smell - People 40+ that ever had wisdom teeth removed (%)
Taste & Smell - People 40+ that ever had tonsils teeth removed (%)
Taste & Smell - People 40+ that ever had a loss of consciousness because of a head injury (%)
Taste & Smell - People 40+ that ever had a broken nose or other serious injury to face or skull (%)
Taste & Smell - People 40+ that ever had two or more sinus infections (%)
Weight - Average height (inches)
Weight - Average weight (pounds)
Weight - Average BMI
Weight - People that are obese (%)
Weight - People that ever were obese (%)
Weight - People trying to lose weight (%)
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Lots of messy building issues like this...
