We do! They have been very responsive when we have had issues, and we have had many (we are in new construction, so we have had the line cut multiple times)
![Roll Eyes (Sarcastic)](https://pics3.city-data.com/forum/images/smilies/rolleyes.gif)
They are a very friendly company- from the service folks that installed the phone and DSL, to the customer service people. We've not had any negative people yet. Even the guys that came out to bury the line in the yard were nice, and actually corrected a problem we had with our business line that we didn't know about!
I actually like them better than Bellsouth because Bellsouth is soooo huge. I get a much better feeling from CTC- a real person answers the phone when you call LOL.
We didn't have a choice of phone though- they have quite a monopoly on the service here in Concord
Anita